Medical Consultant to Investigation Committee - 2 positions (0.2 - 0.6 EFT)
The College of Physicians and Surgeons of Manitoba
Position Summary:
Reporting to the Assistant Registrar, Complaints and Investigation, the Medical Consultant assists with resolving complaints received by CPSM in relation to registrants. This includes investigating relevant issues and preparing a report for consideration by the Investigation Committee in their reviews.
Duties & Responsibilities:
- Review of complaints made against registrants of CPSM, including:
- Assessing for jurisdictional issues
- Assessing privacy issues (legal authority of the complainant to access patient personal health information)
- Identifying matters which require legal advice
- Directing CPSM staff with respect to processing the complaint and collecting the relevant information required to address the issues raised.
- Communication with complainants, registrants and others, as required, to address relevant issues:
- Assuring letters to registrants include specific issues of concern that are to be addressed
- Assuring the letter to the complainant explain the process and/or limitations on the review
- Investigating the concerns raised, including:
- Reviewing the complaint and response from the registrant,
- Reviewing the follow up response from the complainant, where applicable
- Reviewing medical records to summarize the relevant care
- Interviewing registrants and complainants, where necessary, to ensure their perspective on relevant issues are addressed.
- Gathering other information as necessary to address the relevant issues, including from third parties. This includes Interviewing 3rd parties, where appropriate.
- Obtaining expert opinions where necessary, including formulating questions for their consideration.
- Working in collaboration with legal counsel to ensure all applicable legal or process issues are considered.
- Preparation of an Investigator’s Report detailing all relevant information for the Investigation Committee, including:
- An overview of the circumstances and concerns raised
- A review of the medical record and other applicable documents
- An analysis of the issues raised including whether the care and/or conduct appear to meet the expected standard
- Any other information that may impact the Committee decision on the matter
- Attendance at Investigation Committee meetings to provide information or clarification as requested by the Committee
- Assistance to the Assistant Registrar, as required
- Other duties as assigned
Qualifications:
Education & Experience:
- A physician with a minimum of 8 years of clinical experience. Experience in surgical specialties would be an asset, but broad range of clinical experience will be considered
- Practice in and familiarity with healthcare in Manitoba would be preferred
- Must be eligible for full registration and licensure in Manitoba
Skills and Knowledge:
- Impeccable ethics and professionalism
- Knowledge of the standards which govern the practice of medicine in Manitoba
- Demonstrated ability to work collaboratively
- Excellent organization, time management and planning skills, including the ability to work and problem solve independently within general guidelines and with multiple deadlines
- Proficiency with computers, including digital document management and basic keyboarding and Office 365 skills for basic communications
- Demonstrated report writing skills for a multi-disciplinary audience
- Ability to deal with confidential information that may not be shared internally or externally
- Professional communication and interpersonal skills to build and maintain rapport with stakeholders at all levels
- Ability to adhere to applicable policies and procedures in the Complaints and Investigation Department
Performance Standards:
- Impeccable ethics and professionalism
- Completes work with accuracy and appropriate detail and within prescribed deadlines
- Completes work in collaboration with other members of the multidisciplinary team
- Treat complainants and registrants with respect
- Maintains strict confidentiality
- Ensures communications are clear and concise
- Follows policies and guidelines
- Seeks guidance from the Assistant Registrar where appropriate
Please state your preference for full time equivalent between 0.2 -0.6.
Closing date of posting is August 16, 2026.