Philippines · Remote OK
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every…
Skills: Customer Success, Account Management, SaaS, Strategic Relationship Management, Technical Requirements Analysis
Dublin, Leinster, Ireland · Hybrid
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every…
Skills: Consultative Selling, Discovery, Pipeline Management, Objection Handling, B2B SaaS Sales
United States · Hybrid
$175k–$225k/yr
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every…
Skills: Agentic Workflow Automation, AI Platforms, Pre-sales, Cloud Transformation, Change Management
United States · Remote OK
$160k–$220k/yr
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every…
Skills: CX Operations, AI Workflow Design, Strategic Planning, Capacity Modeling, Revenue Retention
United States · Remote OK
$144k–$181k/yr
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every…
Skills: Zendesk Administration, AI Prompt Engineering, REST APIs, Workato, Zapier
United States · Remote OK
$300k–$350k/yr
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every…
Skills: AWS Infrastructure, EKS, Terraform, Cloud Architecture, People Leadership
United States · Remote OK
$140k–$195k/yr
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every…
Skills: Technical Account Management, Team Leadership, Customer Success, AI Workflow Automation, Stakeholder Management
United States · Remote OK
$110k–$169k/yr
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every…
Skills: Social Media Strategy, AI Workflow Automation, Platform-Native Content Creation, API Integration, Data Analysis
United States · Remote OK
$110k–$150k/yr
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every…
Skills: Technical Account Management, Customer Success, Solution Design, AI Enablement, Workflow Automation
United States · Remote OK
$139k–$182k/yr
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every…
Skills: AWS Serverless, Snowflake, Dbt, Terraform, Python
Philippines · Remote OK
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every…
Skills: Technical Account Management, AI Fluency, Customer Onboarding, Workflow Analysis, Solution Design
United States · Remote OK
$160k–$210k/yr
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every…
Skills: TypeScript, Node.js, Python, AWS, LLM Integration
Dublin, Leinster, Ireland · Hybrid
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every…
Skills: Cold Calling, Outbound Sales, Pipeline Generation, SaaS Sales, Multi-channel Outreach
Dublin, Leinster, Ireland · Hybrid
$180k–$218k/yr
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every…
Skills: Channel Management, Partner Recruitment, Joint Business Planning, Partner Enablement, Pipeline Generation
London, England, United Kingdom · Hybrid
$165k–$195k/yr
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every…
Skills: Partnership Management, ISV Ecosystem Strategy, AWS Marketplace, Go-To-Market Execution, Business Development
London, England, United Kingdom · Hybrid
$165k–$195k/yr
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every…
Skills: Partner Recruitment, Joint Business Planning, Channel Sales, Partner Enablement, Pipeline Generation
Dublin, Leinster, Ireland · Hybrid
$180k–$218k/yr
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every…
Skills: ISV Partner Management, AWS Marketplace, Go-To-Market Strategy, Strategic Partnerships, Co-Sell Execution
United States · Hybrid
$250k–$300k/yr
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every…
Skills: Channel Management, Partner Recruitment, Joint Business Planning, Pipeline Generation, SaaS Sales
United States · Remote OK
$225k–$275k/yr
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every…
Skills: Enterprise SaaS Sales, Full-cycle Sales Ownership, Outbound Prospecting, Expansion Sales, Pipeline Management
London, England, United Kingdom · Hybrid
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every…
Skills: AI Agent Deployment, Strategic Advisory, Process Mapping, Prompt Design, B2B SaaS Implementation
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Drive customer satisfaction and loyalty by managing strategic relationships and delivering tailored ClickUp solutions for a diverse client portfolio. Analyze product usage data to provide actionable recommendations and ensure successful technical adoption of the platform.
Requires a minimum of 2 years of experience in a customer-facing SaaS role, specifically in Customer Success or Account Management. Candidates must be proficient in using CRM tools and possess strong interpersonal skills to operate in a fast-paced startup environment.
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
ClickUp is seeking a versatile and dynamic Technical Account Manager to join our team. This pivotal role is responsible for driving customer satisfaction and loyalty by fostering strategic relationships and delivering exceptional service to both small to mid-market clients and dedicated accounts. The ideal candidate will excel in a start-up setting, embody ClickUp's core values, and have a proven track record in customer success within a SaaS environment.
Develop and manage engagement plans for a diverse client portfolio using both scaled and personalized approaches.
Conduct in-depth discovery sessions to understand customer needs and recommend actionable strategies for success.
Build trusted relationships with key stakeholders, identifying and nurturing client champions to drive adoption and advocacy.
Gather, analyze, and translate functional and technical requirements into tailored ClickUp solutions.
Serve as a product expert, advising customers on leveraging ClickUp’s features to streamline workflows and solve complex business challenges.
Analyze customer product usage data and translate it into actionable recommendations.
Conduct ROI analysis to showcase the tangible benefits of ClickUp solutions.
Proactively engage with customers to evaluate progress, address roadblocks, and uncover new opportunities for success.
Collaborate with customers to establish clear business goals, success metrics, and timelines.
Prioritize the customer experience, lead by example, be a doer, and monitor adherence to policies and procedures.
Contribute to the development and optimization of regional and global operational processes.
Minimum 2 years of experience in a customer-facing SaaS role, preferably in Customer Success or Account Management.
Strong communication and interpersonal skills, with the ability to build rapport and trust with customers of various levels and segments.
Resilient and adaptable, especially in a fast-paced startup environment.
Understanding of industry-specific workflows, particularly in services, software development, marketing, and PMO.
Experience in working with various teams to achieve customer outcomes (Marketing, Finance, Product, Sales, Support).
Experience with Customer Success SaaS technology such as CRM, Salesforce, Tableau , Outreach, Apollo, Front, and others.
Ability to operate within regional time zones.
Positive attitude, self-driven, proactive, empathetic, and high energy.
#LI-Remote #LI-NMR
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice.
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice for further details.
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
ClickUp Talent Acquisition will only initiate contact via an @clickup.com email or through our official careers portal on clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to [email protected].
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at [email protected].
The everything app for work. Where your team, your agents, and your company's Brain get more done together.
ClickUp is the world’s first Converged AI Workspace, replacing all software and AI with a single place for humans and AI agents to work together. ClickUp eliminates all forms of work sprawl, creates 100% context, and drives unprecedented productivity, collaboration, and alignment. 20+ million users rely on ClickUp for: Project & Task Management Team Communication Scheduling & Time Tracking Brain AI Assistant Docs & Wikis AI Meetings & Calls Sprints, CRM, and ITSM Whiteboards & Dashboards Files & Approvals Founded in 2017 and based in San Diego, ClickUp is trusted by 3 million of the world's most innovative teams and is relentlessly focused on delivering its mission to maximize human productivity. ⬇️ Click below to create your free workspace today.
Offices: 350 Tenth Ave, Suite 500, San Diego, California 92101, US
The everything app for work. Where your team, your agents, and your company's Brain get more done together.
ClickUp is the world’s first Converged AI Workspace, replacing all software and AI with a single place for humans and AI agents to work together. ClickUp eliminates all forms of work sprawl, creates 100% context, and drives unprecedented productivity, collaboration, and alignment. 20+ million users rely on ClickUp for: Project & Task Management Team Communication Scheduling & Time Tracking Brain AI Assistant Docs & Wikis AI Meetings & Calls Sprints, CRM, and ITSM Whiteboards & Dashboards Files & Approvals Founded in 2017 and based in San Diego, ClickUp is trusted by 3 million of the world's most innovative teams and is relentlessly focused on delivering its mission to maximize human productivity. ⬇️ Click below to create your free workspace today.
Offices: 350 Tenth Ave, Suite 500, San Diego, California 92101, US
