Mumbai, Maharashtra, India · On-site
About the Role: In this role you will act as the Finance counterpart to Sales and the CRO office, you will own pricing governance on every non-standard deal and drive end-to-end receivables recovery across our global ent…
Skills: FP&A, Commercial Finance, Strategic Finance, Deal Desk Management, SaaS Metrics
On-site
About the Role: We are looking for an engineering mindset which brings fresh ideas from various areas, including large-scale platform design, analytics, data structures, security practices, large-scale data retrieval and…
Skills: Backend Development, JVM Languages, Java, API Development, System Design
On-site
About the Role: As a Devops Engineer you will maintain, manage and improve day-to-day operations that keep our platform secure and available What will you do: - Execute standard operating procedures designed to ensure pl…
Skills: DevOps, CloudFormation, Terraform, Docker, ECS
On-site
About the Role: As a Senior Devops Engineer you will maintain, manage and improve day-to-day operations that keep our platform secure and available What will you do: - Execute standard operating procedures designed to en…
Skills: DevOps, CloudFormation, Terraform, Docker, ECS
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Act as the finance partner to Sales and the CRO to manage pricing governance, deal desk operations, and global receivables recovery. Drive strategic business decisions through financial insights and optimize the quote-to-cash process.
Requires 6+ years of experience in FP&A or Commercial Finance and a CA qualification or MBA in Finance. Must have deep expertise in SaaS business models, ARR, and advanced financial modeling skills.
About the Role:
In this role you will act as the Finance counterpart to Sales and the CRO office, you will own pricing governance on every non-standard deal and drive end-to-end receivables recovery across our global entities. You'll manage a growing collections portfolio, build CleverTap's deal desk playbook from the ground up, and lead a direct report from day one.
What will you do:
Partner with Sales, Customer Success, Marketing, and Revenue Operations leaders to drive strategic business decisions.
Translate financial insights into actionable recommendations that improve business performance.
Support annual planning, budgeting, forecasting, and long-range financial planning.
Lead the Deal Desk process by reviewing complex commercial deals, pricing, discount structures, payment terms, and contract profitability.
Partner with Sales, Legal, and Revenue Operations to ensure deals align with company policies and financial objectives.
Provide financial guidance on large enterprise transactions and strategic customer negotiations.
Analyze revenue performance, pipeline conversion, operating expenses, and key SaaS metrics.
Partner with Accounting and Accounts Receivable teams to improve collections, reduce outstanding receivables, and strengthen cash flow.
Monitor customer payment trends and recommend actions to improve working capital.
Track bookings, billings, ARR, revenue realization, and cash collections.
Identify opportunities to automate and improve financial reporting and commercial workflows.
Partner with Finance Systems and Revenue Operations to optimize quote-to-cash processes.
Drive scalable financial controls and governance as the business grows.
What are we looking for?
Must Have:
6+ years of experience in FP&A, Commercial Finance, Business Finance, or Strategic Finance.
Qualified Chartered Accountant (CA) with active professional membership, or a MBA in Finance
Experience partnering with Deal Desk, Sales Operations, or Revenue Operations teams.
Strong understanding of SaaS business models, subscription revenue, ARR, bookings, renewals, and revenue recognition.
Advanced financial modeling and analytical skills.
Excellent communication and stakeholder management abilities.
Good to have:
Knowledge of collections, accounts receivable, and working capital management.
Familiarity with SaaS metrics including ARR, MRR, NRR, CAC, LTV, pipeline conversion, and gross margin.
Who will you report to: Associate Director - Finance
Why join us
Contribute to a product backed by 11 technology patents, showcasing industry-leading innovation.
You are passionate about technology and its impact on the high-growth mobile technology space
Power personalized engagement at scale, processing over 30 billion events daily and reaching 3+ billion devices worldwide.
Flourish in an Environment that Nurtures Growth and Curiosity
Learn More
Get to know us better before you apply!
Check out our product documentation, engineering blog, and customer stories to see how we work and what we value.
About CleverTap:
CleverTap is the world’s leading AI-first, all-in-one customer engagement and retention platform, redefining how brands build lasting customer relationships in the Agentic era. Powered by its proprietary CleverAI™ Decisioning Engine and the Agentic Universe, CleverTap enables autonomous, real-time decision-making that helps organizations deliver 1:1 individualized experiences at scale while maximizing ROI.
Its unified platform brings together an AI-native Personalization Engine, automated Journey Orchestration, its proprietary Customer Data Platform – TesseractDB™, and deep customer and product analytics to power truly intelligent, self-optimizing engagement across channels including mobile, web, email, SMS, WhatsApp, and more. By seamlessly connecting data, insights, and activation, CleverTap ensures every interaction is contextual, coordinated, and conversion-driven.
Recognized as a Leader in the 2026 Gartner® Magic Quadrant™ for Personalization Engines and a Strong Performer in The Forrester Wave™, CleverTap is at the forefront of the shift from campaign-led marketing to agent-led growth. Trusted by more than 2,000 global brands including IKEA, Tesco, Burger King, Levi’s, Decathlon, Domino’s, 7-Eleven, Jio, Grab, Carousell, and Emirates NBD, CleverTap helps businesses drive measurable growth through meaningful, autonomous customer engagement.
Backed by Accel, Peak XV Partners, Tiger Global, CDPQ, and 360 One, CleverTap has 600+ employees across offices in the US, Europe, the Middle East, Asia, and LATAM.
For more information, visit https://clevertap.com/ or follow us on Linkedin and X.
Join us in shaping the future of engagement.
CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our workplace.
CleverTap is the all-in-one engagement platform that helps brands unlock limitless customer lifetime value.
CleverTap is the leading all-in-one customer engagement platform that helps brands unlock limitless customer lifetime value. CleverTap is trusted by over 2000 brands like Decathlon, Domino’s, Levis, Jio, Emirates NBD, Puma, Croma (A Tata Enterprise), Swiggy, SonyLIV, Axis Bank, AirAsia, TD Bank, Ooredoo, and Tesco to help build personalized experiences for all their customers. The platform is powered by TesseractDB™ – the world’s first purpose-built database for customer engagement, offering speed and cost efficiency at scale. Backed by top-tier investors such as Accel, Peak XV Partners, Tiger Global, CDPQ and 360 One, the company is headquartered in San Francisco, with presence across Seattle, London, São Paulo, Bogota, Mexico, Amsterdam, Dubai, Mumbai, Bangalore, Singapore, Vietnam, and Jakarta. For more information, visit clevertap.com and follow us on: LinkedIn: https://www.linkedin.com/company/clevertap/ X: https://twitter.com/CleverTap Facebook: https://www.facebook.com/clevertap Instagram: https://www.instagram.com/clevertapofficial/ Threads: https://www.threads.net/@clevertapofficial
Offices: 535 Mission St, Unit 1624, San Francisco, California 94105, US · 19th floor, DLH Park,, S.V. Road, Goregaon (W),, Mumbai, Maharashtra 400064, IN · 81 Ubi Avenue 4, #08-17 UB One, Singapore, Singapore 408830, SG · Spaces Zuidas,, Barbara Strozzilaan 101-201,, Amsterdam, Netherlands 1083, NL · Cra. 11B No. 99-25,, Bogotá,, Colombia, CO
CleverTap is the all-in-one engagement platform that helps brands unlock limitless customer lifetime value.
CleverTap is the leading all-in-one customer engagement platform that helps brands unlock limitless customer lifetime value. CleverTap is trusted by over 2000 brands like Decathlon, Domino’s, Levis, Jio, Emirates NBD, Puma, Croma (A Tata Enterprise), Swiggy, SonyLIV, Axis Bank, AirAsia, TD Bank, Ooredoo, and Tesco to help build personalized experiences for all their customers. The platform is powered by TesseractDB™ – the world’s first purpose-built database for customer engagement, offering speed and cost efficiency at scale. Backed by top-tier investors such as Accel, Peak XV Partners, Tiger Global, CDPQ and 360 One, the company is headquartered in San Francisco, with presence across Seattle, London, São Paulo, Bogota, Mexico, Amsterdam, Dubai, Mumbai, Bangalore, Singapore, Vietnam, and Jakarta. For more information, visit clevertap.com and follow us on: LinkedIn: https://www.linkedin.com/company/clevertap/ X: https://twitter.com/CleverTap Facebook: https://www.facebook.com/clevertap Instagram: https://www.instagram.com/clevertapofficial/ Threads: https://www.threads.net/@clevertapofficial
Offices: 535 Mission St, Unit 1624, San Francisco, California 94105, US · 19th floor, DLH Park,, S.V. Road, Goregaon (W),, Mumbai, Maharashtra 400064, IN · 81 Ubi Avenue 4, #08-17 UB One, Singapore, Singapore 408830, SG · Spaces Zuidas,, Barbara Strozzilaan 101-201,, Amsterdam, Netherlands 1083, NL · Cra. 11B No. 99-25,, Bogotá,, Colombia, CO
