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Compliance Officer-Deposits and Payment Operations
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Full-time
bachelor degree
Comprehensive healthcare coverage, Medical plan, Dental plan, Vision plan, 401(k) company matching contribution, Tuition reimbursement
Posted 11d ago
Apply by Jul 31
~40 hrs/week
Responsibilities
The Compliance Officer is responsible for overseeing the compliance program for deposits and payment operations, ensuring business areas adhere to consumer laws and regulations. They conduct risk assessments, manage regulatory change, and provide guidance to business units while facilitating remediation strategies for identified compliance issues.
Requirements
Candidates must possess a Bachelor's degree and at least 7 years of experience in compliance or regulatory reporting within the consumer lending space. Proficiency in banking regulations, payment operations, and project management is required, with professional certifications like CRCM or CIA considered a plus.
Full job description
COMPLIANCE OFFICER-DEPOSITS & PAYMENT OPERATIONS
WHAT IS THE OPPORTUNITY?
Position is responsible for overseeing and maintaining assigned areas of the compliance program covering consumers, including monitoring business areas for compliance with applicable laws and regulations and ensuring controls are in place to mitigate compliance risk. The incumbent is responsible for monitoring issues remediation strategy for compliance identified issues and ensuring issues are closed in a manner which both adheres to the regulatory requirements while assisting business areas with implementing corrective actions or procedural changes, and applying a risk-based approach to remediation strategies.
WHAT WILL YOU DO?
Serve as a compliance subject matter expert for assigned areas of responsibility
Assists with compliance risk assessments, analyzing the Bank’s compliance risks; determine if current controls mitigate risk adequately.
Analyze new and changing consumer laws and regulations through regulatory change management process and disseminate information to applicable business areas for implementation
Assist with updates to consumer related compliance policies, procedures, and training material
Assist the Sr Compliance Officer, Compliance Manager, and Risk Assessment team with the review and challenge of the compliance testing programs, controls and related processes.
Performs research on regulations and provides guidance to business operations on lending compliance requirements.
Maintain and report compliance testing or monitoring results for assigned business units.
Attends meetings to discuss testing and risk assessment results and business to remediation plans.
Review marketing materials for business areas or products including credit card, mortgage, small business, and consumer (lending or deposit) ensuring materials comply with regulatory and business standards
Participates in compliance-related Committees and Advisory meetings as assigned, maintain minutes or notes as applicable.
Performs independent compliance reviews on specific loan-level accounts, as necessary through review and challenge process
Comply fully with all Bank Compliance policies and procedures as well as all regulatory requirements (e.g., Bank Secrecy Act, Community Reinvestment Act, Fair Lending Practices, Code of Conduct, etc.).
Assist with regulatory examination and serve as liaison with regulators when requested.
Provide guidance on regulations, requirements, and Bank procedures.
Conducting and documenting reviews and addressing findings with employees and supervisors. Drafting and maintaining employee training for assigned topic areas.
Analyze the Bank’s compliance risk; determine if current processes control risk.
Other duties and special projects as assigned.
WHAT DO YOU NEED TO SUCCEED?
Required Qualifications
Bachelor's Degree or equivalent
Minimum 7 years of compliance or regulatory reporting in the consumer lending space
Minimum 5 years’ combined experience in consumer lending space or retail banking compliance or working in a legal department
Minimum 3 years’ experience with managing projects or processes
Additional Qualifications
College degree preferred. Relevant, equivalent work experience may be substituted for degree preference.
Advanced knowledge of banking and consumer compliance laws and regulations, as related to deposit and bank operations (Examples include but are not limited to: Regulations E, DD, CC, and FDIC Regulations).
Demonstrated experience in Payment Operations including Physical Payments (ATM/Checks/Lockbox) and Electronic & Real Time Payments (Wires/ACH/Credit & Debit Cards/Zelle). Understanding of NACHA rules is helpful.
Ability to analyze complex situations and “connect the dots” to provide guidance, make recommendations, and/or escalate issues to appropriate levels of management.
Ability to operate effectively in a fast-paced environment.
Excellent organizational and analytical skills.
Ability to communicate clearly and professionally with all levels of an organization.
Excellent written and verbal communications skills.
Effective interpersonal skills.
Proficiency in multi-tasking and prioritizing projects.
Excellent time management skills and be accustomed to working with deadlines.
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us.
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
City National Bank Member FDIC. A subsidiary of Royal Bank of Canada.
Industry
Banking
Company size
1,001-5,000 employees
Founded
1954
Headquarters
Los Angeles, CA
LinkedIn followers
74,217
City National Bank, a subsidiary of Royal Bank of Canada, is the largest bank headquartered in Los Angeles with $93 billion in assets as of July 31, 2025. Founded in 1954, City National provides personalized banking, investment and trust services in select markets including Los Angeles, Orange County, San Diego, the San Francisco Bay Area, New York City, Nashville, Atlanta, Delaware, Las Vegas, Washington D.C. and Miami.* In addition, the company and its investment affiliates manage or administer $106 billion in client investment assets. City National is dedicated to strengthening communities, and in 2024 alone, the company made charitable contributions of nearly $10 million in charitable contributions to nonprofits that support the communities it serves.
*City National Bank does business in Miami and the state of Florida as CN Bank.
Offices: 555 South Flower St., Los Angeles, CA 90071, US
Private bankingSmall and mid-size business bankingEntertainmentCommercial real estateHealthcareTechnologyEquipment leasing & financeWealth managementFranchise financingLegal
City National Bank Member FDIC. A subsidiary of Royal Bank of Canada.
Industry
Banking
Company size
1,001-5,000 employees
Founded
1954
Headquarters
Los Angeles, CA
LinkedIn followers
74,217
City National Bank, a subsidiary of Royal Bank of Canada, is the largest bank headquartered in Los Angeles with $93 billion in assets as of July 31, 2025. Founded in 1954, City National provides personalized banking, investment and trust services in select markets including Los Angeles, Orange County, San Diego, the San Francisco Bay Area, New York City, Nashville, Atlanta, Delaware, Las Vegas, Washington D.C. and Miami.* In addition, the company and its investment affiliates manage or administer $106 billion in client investment assets. City National is dedicated to strengthening communities, and in 2024 alone, the company made charitable contributions of nearly $10 million in charitable contributions to nonprofits that support the communities it serves.
*City National Bank does business in Miami and the state of Florida as CN Bank.
Offices: 555 South Flower St., Los Angeles, CA 90071, US
Private bankingSmall and mid-size business bankingEntertainmentCommercial real estateHealthcareTechnologyEquipment leasing & financeWealth managementFranchise financingLegal