Put-in-Bay Township, Ohio, United States · On-site
CINÉPOLIS CAREERS Cinépolis USA is a luxury cinema exhibitor offering enhanced movie-going experiences through our “Cinépolis Luxury Cinemas” and “Movie House & Eatery” theater concepts. Based in Dallas, we operate 26 lu…
Skills: Food Running, Bussing, Customer Service, Upselling, Interpersonal Skills
Put-in-Bay Township, Ohio, United States · On-site
CINÉPOLIS CAREERS Cinépolis USA is a luxury cinema exhibitor offering enhanced movie-going experiences through our “Cinépolis Luxury Cinemas” and “Movie House & Eatery” theater concepts. Based in Dallas, we operate 26 lu…
Skills: Bartending, Mixology, Customer Service, POS Systems, Basic Math
Dayton, Ohio, United States · On-site
CINÉPOLIS CAREERS Cinépolis USA is a luxury cinema exhibitor offering enhanced movie-going experiences through our “Cinépolis Luxury Cinemas” and “Movie House & Eatery” theater concepts. Based in Dallas, we operate 26 lu…
Skills: Guest Service, Cash Handling, Point-of-Sale Operation, Food Handling, Communication
San Mateo, California, United States · On-site
$22/hr–$24/hr
CINÉPOLIS CAREERS Cinépolis USA is a luxury cinema exhibitor offering enhanced movie-going experiences through our “Cinépolis Luxury Cinemas” and “Movie House & Eatery” theater concepts. Based in Dallas, we operate 26 lu…
Skills: People Management, Operations Management, Customer Service, Conflict Resolution, Performance Management
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Deliver food and beverage orders promptly and accurately to guests in their seats while providing high-quality hospitality. Maintain theater cleanliness by removing dishes and trash from auditoriums and assisting team members with various operational tasks.
Must be at least 18 years old and available to work nights, holidays, and weekends. Required certifications include ServSafe, Food Handling, and Alcohol training, with a preference for 1+ years of food running or bussing experience.
Cinépolis USA is a luxury cinema exhibitor offering enhanced movie-going experiences through our “Cinépolis Luxury Cinemas” and “Movie House & Eatery” theater concepts. Based in Dallas, we operate 26 luxury and premium theaters across California, Florida, New Jersey, Connecticut, Texas, Maryland, and Ohio, with plans to expand further. As part of Cinépolis International, the most popular movie theater exhibitor globally, we are dedicated to innovation, film, and hospitality worldwide.
AS A CINÉPOLIS TEAM MEMBER, YOU ARE WHAT IS MOST IMPORTANT TO US!
Our team members enjoy a generous employee discount on tickets, food, and nonalcoholic beverages, and they also receive gifts for reaching milestone work anniversaries!
FLSA STATUS: Non-Exempt
TITLE: Runner
DEPARMENT: Operations
LOCATION: Theater
SUPERVISORY RESPONSIBILITY: NO
REPORTS TO: General Manager
Cinépolis is MORE THAN A MOVIE ™ Together, we light up the lives of our guests and each other with Film, Food, and Fun!
FREE POPCORN & SODA
50% FOOD & BEVERAGE DISCOUNT
EMPLOYEE RECOGNITION
ADVANCEMENT OPPORTUNITIES
JOB SUMMARY
Runners are the glue that holds our service together! Their focus is to deliver ordered food and drinks to
guests, but they have a huge impact on creating excellent service that keeps guests coming back again and again. They ensure orders are delivered correctly and promptly, and that the guests have all that they need to enjoy the film and their meal. Their enthusiasm, attention to detail, and hospitality are what sets
our dining in experience apart from the rest.
• Deliver concessions items, kitchen items, and bar items to guests including utensils, sauces, and napkins while embodying Nice and Amazing Service by following all In Seat Dining procedures.
• Work closely with expediter to ensure all food is delivered simultaneously, in high quality and in a timely fashion.
• Demonstrate Commitment, and Integrity at all times – double check that orders are correct and complete and communicate with kitchen/expediter/supervisors if they are not.
• Guide guests through the menu and suggest promotions, add-ons, or upselling, demonstrating knowledge of menu and Cinepolis offerings if guests would like to order more items.
• Clean auditoriums removing all dishes, trash, and providing managers with any found items.
• Be of service to your team members and assist them when needed including scanning tickets for guests, cleaning and restroom checks, and ringing up guests at concessions or box office.
• Navigate guest complaints and assist with requests or direct them to proper resource if unable to assist.
• Be cognizant of issues with movie projections-communicating with management when issues arise.
• Complete all opening, mid and closing procedures- including but not limited to other duties.
• Acknowledging guest by Cinépolis standards.
• Attend and participate in trainings and meetings.
EDUCATION AND/OR EXPERIENCE AND SKILLS
• Must be 18 years or older. Refer to your state guidelines
• 1+ years of food running or bussing preferred
• ServSafe, Food Handling and Alcohol training certifications required
• Strong interpersonal skills for interacting with employees, guests, and management
• Effective communication skills with the ability to handle difficult and stressful situations and issues in a positive manner
• Must be able to maintain strong attention to detail while able to prioritize in a fast paced and constantly changing environment
• Have integrity and can be counted on to the right thing
• Available nights, holidays and weekends
WORKING CONDITIONS/PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, you will walk, bend, and stand for periods of time. The employee frequently is required to use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. The employee may be asked to light lift 25lbs to 50lbs occasionally with assistance.
While performing the duties of this job, the employee regularly works in a theater environment where typical levels of noise, dust and activity can be expected. The noise level in the work environment is typical for cinemas and can vary from moderate to high depending on areas of premise.
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change or be added at any time per the business needs.
Cinépolis USA is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
**Cinepolis is an equal opportunity employer and, as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, or gender identity.
At Cinépolis USA, we like to say we’re ‘more than a movie’. We say this because we are not just a cinema. We’re an international community of people from around the world who love innovation, film and hospitality. Above all, our people and our vigor define us. Cinépolis USA is a leading world-class cinema exhibitor that offers our guests enhanced movie-going experiences through our “Cinépolis Luxury Cinemas” and “Cinépolis” theater concepts, 4DX, and kid-approved Cinépolis Junior auditoriums. Our US operations are based in Dallas, and we opened our first US theater in Del Mar, CA in July 2011. Today, we have some of the top performing theaters in the country, currently operating a total of 21 luxury and premium theaters with a presence in Southern California, Florida, New York, New Jersey, Connecticut, Texas and Ohio. Additional theaters across the U.S. are planned to open in the next few years. Our México-based parent company, Cinépolis International, is the fourth largest movie theater exhibitor in the world. Cinépolis International was founded in Mexico in the city of Morelia, Michoacán in 1971. Today it has positioned itself as the world’s fourth largest movie theater circuit in the world, operating 712 cinema complexes, 5,771 screens and over 1,013,935 seats across 14 countries worldwide. It was the first cinema exhibitor in the world to pioneer the concept of luxury movie theaters, establishing the first luxury theater experience in 1999 in Mexico City. Worldwide, Cinépolis aspires to provide our guests with the best overall experience in film entertainment. Together, we employ a global workforce of more than 39,030 people to support our mission.
Offices: 14951 North Dallas Parkway, STE 300, Dallas, Texas 75254, US · 260 W 23rd St, New York, New York 10011, US · 12905 El Camino Real, San Diego, California 92130, US · 6941 El Camino Real, Carlsbad, California 92009, US · 32401 Golden Lantern, Laguna Niguel, California 92677, US
At Cinépolis USA, we like to say we’re ‘more than a movie’. We say this because we are not just a cinema. We’re an international community of people from around the world who love innovation, film and hospitality. Above all, our people and our vigor define us. Cinépolis USA is a leading world-class cinema exhibitor that offers our guests enhanced movie-going experiences through our “Cinépolis Luxury Cinemas” and “Cinépolis” theater concepts, 4DX, and kid-approved Cinépolis Junior auditoriums. Our US operations are based in Dallas, and we opened our first US theater in Del Mar, CA in July 2011. Today, we have some of the top performing theaters in the country, currently operating a total of 21 luxury and premium theaters with a presence in Southern California, Florida, New York, New Jersey, Connecticut, Texas and Ohio. Additional theaters across the U.S. are planned to open in the next few years. Our México-based parent company, Cinépolis International, is the fourth largest movie theater exhibitor in the world. Cinépolis International was founded in Mexico in the city of Morelia, Michoacán in 1971. Today it has positioned itself as the world’s fourth largest movie theater circuit in the world, operating 712 cinema complexes, 5,771 screens and over 1,013,935 seats across 14 countries worldwide. It was the first cinema exhibitor in the world to pioneer the concept of luxury movie theaters, establishing the first luxury theater experience in 1999 in Mexico City. Worldwide, Cinépolis aspires to provide our guests with the best overall experience in film entertainment. Together, we employ a global workforce of more than 39,030 people to support our mission.
Offices: 14951 North Dallas Parkway, STE 300, Dallas, Texas 75254, US · 260 W 23rd St, New York, New York 10011, US · 12905 El Camino Real, San Diego, California 92130, US · 6941 El Camino Real, Carlsbad, California 92009, US · 32401 Golden Lantern, Laguna Niguel, California 92677, US
