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Jobs at CIANA - Center for the Integration and Advancement of New Americans (Now Hiring) — 1 open

CIANA - Center for the Integration and Advancement of New Americans

Case Management Supervisor

New York, New York, United States · On-site

$50k–$55k/yr

Mid level

Benefits: Paid time off About the Role: The Center for Integration and Advancement of New Americans, Inc. (CIANA) Case Management Supervisor is a critical part of CIANA’s leadership team, managing CIANA’s case management…

Skills: Case Management, Staff Supervision, Casework Counseling, Outreach, Case Review

Case Management Supervisor

CIANA - Center for the Integration and Advancement of New Americans

New York, New York, United States • On-site

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Mid level

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  • $50k–$55k/yr
  • Full-time
  • bachelor degree
  • Paid time off
  • Posted 9h ago
  • ~40 hrs/week

Responsibilities

The Case Management Supervisor leads a team of case managers, overseeing caseload assignments and ensuring high-quality client care. They are responsible for monitoring case progress, conducting regular reviews, and collaborating with community partners and healthcare providers.

Requirements

Candidates must have a minimum of a BA degree, two years of case management experience, and one year of supervisory experience. Proficiency in Microsoft Office/Google Suite and experience with public benefits portals is required, with bilingual skills in Arabic, French, or Spanish preferred.

Full job description

Benefits:
  • Paid time off
About the Role:
The Center for Integration and Advancement of New Americans, Inc. (CIANA) Case Management Supervisor is a critical part of CIANA’s leadership team, managing CIANA’s case management programs, supervising volunteers and interns, providing casework counseling, and overseeing outreach activities. We are looking for a dedicated and experienced Case Management Supervisor to lead our team in Astoria, NY. This is an exciting opportunity to make a meaningful impact by guiding case managers and ensuring clients receive the highest quality of care and support. If you're passionate about helping others and have a talent for leadership, we want to hear from you!

Responsibilities:
  • Supervise, mentor, and support a team of case managers to ensure effective service delivery
  • Oversee caseload assignments and monitor case progress to ensure timely and appropriate interventions
  • Conduct regular case reviews, team meetings, and individual supervision sessions
  • Ensure compliance with agency policies, regulatory requirements, and documentation standards
  • Collaborate with community partners, healthcare providers, and social service agencies to coordinate client care
  • Identify training needs and provide ongoing professional development for case management staff
  • Prepare reports and maintain accurate records related to program outcomes and client services
Requirements:
  • The supervisor must be organized, flexible, and people-oriented, able to communicate across programs, a multi-tasker who can manage a shifting office environment;
  • Minimum BA degree, two years’ experience in case management, and one year of supervisory experience;
  • Experience with access to public benefits (Access/HRA portal and others);
  • Experience in Microsoft Office and/or Google Suite,
  • Preferably Bilingual (have proficiency in languages other than English, preferably Arabic, French or Spanish).
Reporting Structure:
  • The Case Management Supervisor will report directly to the CEO.
Salary is commensurate with education and experience.

About Us:
CIANA is a trusted community-based organization serving the diverse population of Astoria, NY and the surrounding areas. We are committed to empowering individuals and families through comprehensive social services, advocacy, and support programs. Our team is driven by compassion and a shared mission to create lasting, positive change in the lives of those we serve.

Related keywords

Case ManagementSupervisionHRA PortalPublic BenefitsMicrosoft OfficeGoogle SuiteSocial ServicesAdvocacyCommunity-Based OrganizationClient CareProgram OutcomesArabicFrenchSpanishAstoria NY

About CIANA - Center for the Integration and Advancement of New Americans

LinkedInVisit site

integration starts here

Industry
Individual and Family Services
Company size
2-10 employees
Founded
2006
Headquarters
Astoria, NY
LinkedIn followers
391

CIANA was founded in 2006 by Emira Habiby Browne as a model of immigrant integration that begins immediately upon entry into the country. In its first years, CIANA formed strong public and private sector partnerships, and grew its holistic family services to meet the growing needs of an increasingly marginalized Arab and South Asian families and youth faced with a post 9/11 anti-immigrant environment. CIANA is intended to act as an agent of social change, and has been recognized locally and internationally for its reach into marginalized immigrant communities. It aspires to become a model of immigrant integration services that can be replicated nationally and globally. Our Mission: To prevent the growing marginalization of new immigrants and refugees from highly traditional societies through special transitional services, leading to their successful integration into the socio-economic and civic life of America while continuing to maintain pride in their cultural heritage. Our Vision: We have designed an integration model that is holistic and aims to guide new immigrants towards social and economic self-sufficiency. It seeks to identify newcomers soon after they arrive in the country, introduce them to American systems and laws, and offer them a path towards citizenship and advancement. Our Approach: CIANA helps families and youth incorporate the best of both worlds while still maintaining cultural ties and pride in their heritage. Through extensive community outreach and education, we address the culture and language barriers that keep them from successfully integrating into American society and participating in the civic life of their communities. Our approach encourages immigrants to adopt essential cultural aspects of American society, and for the host community to accept and value the newcomers and their cultural heritage.

Offices: 31-09 Newtown Avenue, 411, Astoria, NY 11102, US

Youth ServicesCounselingCommunity EducationTutoringESLAdult ProgramsImmigrationLegal servicesCivic programsand middle school programs
View all jobs at CIANA - Center for the Integration and Advancement of New Americans

About CIANA - Center for the Integration and Advancement of New Americans

LinkedInVisit site

integration starts here

Industry
Individual and Family Services
Company size
2-10 employees
Founded
2006
Headquarters
Astoria, NY
LinkedIn followers
391

CIANA was founded in 2006 by Emira Habiby Browne as a model of immigrant integration that begins immediately upon entry into the country. In its first years, CIANA formed strong public and private sector partnerships, and grew its holistic family services to meet the growing needs of an increasingly marginalized Arab and South Asian families and youth faced with a post 9/11 anti-immigrant environment. CIANA is intended to act as an agent of social change, and has been recognized locally and internationally for its reach into marginalized immigrant communities. It aspires to become a model of immigrant integration services that can be replicated nationally and globally. Our Mission: To prevent the growing marginalization of new immigrants and refugees from highly traditional societies through special transitional services, leading to their successful integration into the socio-economic and civic life of America while continuing to maintain pride in their cultural heritage. Our Vision: We have designed an integration model that is holistic and aims to guide new immigrants towards social and economic self-sufficiency. It seeks to identify newcomers soon after they arrive in the country, introduce them to American systems and laws, and offer them a path towards citizenship and advancement. Our Approach: CIANA helps families and youth incorporate the best of both worlds while still maintaining cultural ties and pride in their heritage. Through extensive community outreach and education, we address the culture and language barriers that keep them from successfully integrating into American society and participating in the civic life of their communities. Our approach encourages immigrants to adopt essential cultural aspects of American society, and for the host community to accept and value the newcomers and their cultural heritage.

Offices: 31-09 Newtown Avenue, 411, Astoria, NY 11102, US

Youth ServicesCounselingCommunity EducationTutoringESLAdult ProgramsImmigrationLegal servicesCivic programsand middle school programs
View all jobs at CIANA - Center for the Integration and Advancement of New Americans

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