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Jobs at CQUniversity Alumni (Now Hiring) — 3 open

CQUniversity Alumni logoCQUniversity Alumni

Counselling Clinical Intake Officer

Mackay, Queensland, Australia · On-site

$69k–$74k/yr

Mid level

About this Opportunity Continuing, Part-Time ( 0.6FTE - 43.5hrs/fortnight) Wellbeing Directorate CQUniversity Mackay or Rockhampton Higher Education Worker Level 6 Total Remuneration $68,977 to $74,289 pa (including sala…

Skills: Clinical Judgement, Triage, Mental Health Support, Interpersonal Skills, Case Management

CQUniversity Alumni logoCQUniversity Alumni

Transnational Coursework Manager

Sydney, New South Wales, Australia · Hybrid

$139k–$155k/yr

Senior+

About this Opportunity Continuing, Full-Time International Directorate CQUniversity Melbourne or Sydney Higher Education Worker Level 8 Total Remuneration $139,486 to $154,893 pa (including salary of $117,868 to $130,887…

Skills: Leadership, Business Development, Strategic Planning, Commercial Acumen, Partnership Development

CQUniversity Alumni logoCQUniversity Alumni

Student Adviser

Melbourne, Victoria, Australia · On-site

$92k–$97k/yr

Mid level

About this Opportunity Continuing, Full-Time Students Directorate CQUniversity Melbourne Higher Education Worker Level 4 Total Remuneration $91,663 to $96,819 pa (including salary of $77,457 to $81,814 plus 17% superannu…

Skills: Customer Service, Verbal Communication, Written Communication, Administrative Experience, Call Centre Techniques

CQUniversity Alumni logo

Counselling Clinical Intake Officer

CQUniversity Alumni

Mackay, Queensland, Australia • On-site

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Mid level

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  • $69k–$74k/yr
  • Part-time
  • 17% Superannuation, 6 Weeks Annual Leave, 10 Days Personal/Sick Leave, 5 Days Carer's Leave, 7.25 Hours Engaged Service Leave, Professional And Career Development Opportunities
  • Posted 10d ago
  • Apply by Jul 5
  • ~22 hrs/week

Responsibilities

Act as the first point of contact for students seeking support by providing initial assessments, triage, and interim wellbeing responses. Collaborate with counsellors and support teams to ensure students receive timely and compassionate assistance.

Requirements

Requires experience in supporting individuals with mental health concerns and conducting first-response interviews and triage processes. Must be proficient in information systems and possess the ability to manage competing demands independently.

Full job description

About this Opportunity

 

  • Continuing, Part-Time ( 0.6FTE - 43.5hrs/fortnight)
  • Wellbeing Directorate
  • CQUniversity Mackay or Rockhampton
  • Higher Education Worker Level 6
  • Total Remuneration $68,977 to $74,289 pa (including salary of $58,287 to $62,775 plus 17% superannuation and leave loading)


Join an organisation with an unbreakable belief that quality education, training and research should be available to everyone – regardless of background, location or life circumstances.

Working at CQUniversity

 

The Wellbeing Directorate oversees Counselling and Wellbeing services, supporting students with personal and academic matters that may impact their progress and overall development.

 

As the Counselling Clinical Intake Officer, you will be the first point of contact for students seeking support, providing initial assessment, triage and interim wellbeing responses. You will bring strong interpersonal skills, sound clinical judgement and the ability to engage sensitively with students experiencing a wide range of concerns. You will work closely with our student counsellors, wellbeing staff and other student‑support teams to ensure students receive timely, appropriate and compassionate assistance.

 

This role is ideal for a proactive, empathetic professional who thrives in a collaborative environment and is committed to achieving student outcomes. You’ll be part of a supportive team that values shared learning, reflective practice and continuous improvement.

Be Rewarded

 

  • 17% superannuation (with the choice to join an award-winning superfund) 
  • 5.4 weeks annual leave (plus 3 working days paid at Christmas and New Year closure)*
  • 10 days personal/sick leave, plus 5 days carer’s leave*
  • 7.25 hours engaged service leave
  • Fantastic professional and career development opportunities
  • Up to 26 weeks (six months) paid parental leave*
  • Access to an Employee Assistance Program and Fitness Passport

Position Requirements

 

  • Experience in supporting individuals with mental health concerns and understanding equity, social justice and cultural diversity.
  • Demonstrated experience conducting first‑response interviews, assessing presenting issues, and managing a structured student intake and triage process.
  • Proven ability to make timely, well‑reasoned decisions regarding interventions, referrals and appropriate support pathways.
  • Proficient knowledge in the use of information systems, web browsers, email software, Microsoft software or similar and Customer Relationship systems.
  • Ability to prioritise workload, manage competing demands and meet quality and time‑based objectives independently and within a team.

Position Description


For further information about this position, please refer to the Position Description. 

Apply today for a career that changes lives


Applications Close: 11:59pm, Sunday, 5 July 2026 

  
Job Requisition ID: 7501

 

Contact Details: 

Vanessa Roworth

(07) 3228 4821

[email protected]


When submitting your application, please include: Your Current CV or Resume, and a 1-2 page Cover Letter highlighting your relevant skills, experience and suitability for the position. 

Work Rights: Visa sponsorship is not available for this position. Candidates must hold the full rights to work in Australia to be considered for this appointment.

CQUniversity is an equal opportunity employer and welcomes diversity in the workplace. Aboriginal and Torres Strait Islander people, and CQUniversity’s domestic and international student graduates with post-study work rights are encouraged to apply.

*Pro-rata for part-time employees

 

#HEW6 ||#LI-CP1 ||#LI-Onsite ||Keywords: Case Management | Counselling | Crisis Response | Cultural Competence | Decision-Making |Diversity & Inclusion | Emotional Intelligence | First Response | Health Promotion | Higher Education | Intake & triage | Interpersonal Skills | Mental Health Support | Professional Ethics| Risk Assessment | Student Wellbeing | Support Services | Team Collaboration | University Education | Wellbeing Initiatives

Related keywords

Case ManagementCounsellingCrisis ResponseCultural CompetenceDecision-MakingDiversity & InclusionEmotional IntelligenceFirst ResponseHealth PromotionHigher EducationIntake & TriageInterpersonal SkillsMental Health SupportProfessional EthicsRisk AssessmentStudent Wellbeing

About CQUniversity Alumni

LinkedInVisit site

Be What You Want to Be!

Industry
Education Management
Company size
10,001+ employees
Founded
1967
LinkedIn followers
488

CQUniversity is Australia’s largest regional university and is one of the nation’s most engaged and accessible universities, offering hundreds of education and training options from short courses, certificates and diplomas to undergraduate, postgraduate and research higher degrees. Established in Central Queensland, CQUniversity operates in more than 20 locations throughout many of Australia’s major cities and regional centres. We see CQUniversity students benefiting from the practical and industry-aligned courses, positive graduate outcomes and quality support services. CQUniversity’s personalised learning support, collaborative partnerships and award-winning teaching staff provide pathways for people from all walks of life, with a range of different learning options for students to succeed. Local and International students study or train on-campus at locations including Brisbane, Bundaberg, Emerald, Gladstone, Mackay, Melbourne, Rockhampton, Sydney and Townsville. A leading provider of distance education, CQUniversity also operates dedicated Study Centres and Partner Study Hubs for distance students to access facilities and support. CQUniversity graduates have one of the highest employment rates and starting salaries in the country (The Good Universities Guide 2022), so you know you are not just receiving a quality education, but the next step in your career. Welcome to the CQUniversity's global alumni community!

View all jobs at CQUniversity Alumni

About CQUniversity Alumni

LinkedInVisit site

Be What You Want to Be!

Industry
Education Management
Company size
10,001+ employees
Founded
1967
LinkedIn followers
488

CQUniversity is Australia’s largest regional university and is one of the nation’s most engaged and accessible universities, offering hundreds of education and training options from short courses, certificates and diplomas to undergraduate, postgraduate and research higher degrees. Established in Central Queensland, CQUniversity operates in more than 20 locations throughout many of Australia’s major cities and regional centres. We see CQUniversity students benefiting from the practical and industry-aligned courses, positive graduate outcomes and quality support services. CQUniversity’s personalised learning support, collaborative partnerships and award-winning teaching staff provide pathways for people from all walks of life, with a range of different learning options for students to succeed. Local and International students study or train on-campus at locations including Brisbane, Bundaberg, Emerald, Gladstone, Mackay, Melbourne, Rockhampton, Sydney and Townsville. A leading provider of distance education, CQUniversity also operates dedicated Study Centres and Partner Study Hubs for distance students to access facilities and support. CQUniversity graduates have one of the highest employment rates and starting salaries in the country (The Good Universities Guide 2022), so you know you are not just receiving a quality education, but the next step in your career. Welcome to the CQUniversity's global alumni community!

View all jobs at CQUniversity Alumni

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