Gahanna, Ohio, United States · On-site
This position is a key point of contact for patients and provides patients and guests with a positive customer service experience from start to finish during their visit. Full Time/Benefits Eligible Monday-Friday - 7:30a…
Skills: Customer Service, Insurance Verification, Patient Registration, HIPAA Compliance, Electronic Health Records
Canal Winchester, Ohio, United States · On-site
COPC is the largest independent physician-owned primary care group in the nation. We are seeking an experienced full-time Family Medicine Physician to join Tri-County Family Physicians, 11925 Lithopolis Road, NW, Canal W…
Skills: Primary Care, Disease Prevention, Chronic Care Management, Health Education, Patient Relationship Building
Westerville, Ohio, United States · On-site
This position plays a key role in patient care working with our providers in providing the best in patient care. Full Time/Benefits Eligible Monday, Tuesday, Friday - 8:00am-4:00pm Westerville, Wednesday, Thursday - 8:00…
Skills: Patient Care, Vital Signs Measurement, Blood Draws, Injections, EKG
Reynoldsburg, Ohio, United States · On-site
The Patient Service Representative is a key point of contact for patients and provides patients and guests with a positive customer service experience from start to finish during their visit. Would like to be able to tra…
Skills: Customer Service, Patient Registration, Insurance Verification, Payment Collection, Scheduling
Columbus, Ohio, United States · On-site
COPC is the largest independent physician-owned primary care group in the nation. We are seeking an experienced full-time licensed Internal Medicine Physician to join our team at Knightsbridge Internal Medicine, 4830 Kni…
Skills: Internal Medicine, Disease Diagnosis, Preventive Healthcare, Patient Education, Chronic Care Management
Columbus, Ohio, United States · On-site
The Phlebotomist orders and transmits lab orders in the computer system. Responsibilities include processing blood, urine, stool specimens according to Laboratory procedures. Full Time, Benefit Eligible Monday-Friday - 8…
Skills: Phlebotomy, Specimen Processing, Patient Care, Customer Service, Laboratory Procedures
Columbus, Ohio, United States · On-site
The Care Manager, Social Worker is responsible for identifying and understanding community-based resources and connecting patients with these resources as needed. Previous experience with epic and hospice and palliative …
Skills: Patient Assessment, Care Management, Case Management, Crisis Intervention, Medicaid Regulations
Westerville, Ohio, United States · On-site
The Marketing Specialist serves as a key contributor to the marketing team, developing and executing content that supports organizational priorities, engages target audiences, and strengthens COPC's brand. This role part…
Skills: Content Marketing, Social Media Management, Brand Storytelling, Copywriting, SEO
Columbus, Ohio, United States · On-site
The Radiology Technologist is responsible for performing radiologic procedures as ordered by Provider. Full Time/Benefits Eligible Monday-Friday - 9am - 6:30pm Columbus, OH ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: &bull…
Skills: Radiologic Procedures, Patient Care, Radiation Protection, Patient Positioning, Anatomy and Physiology
Columbus, Ohio, United States · On-site
The Patient Service Representative is a key point of contact for patients and provides patients and guests with a positive customer service experience from start to finish during their visit. Full Time/Benefits Eligible …
Skills: Customer Service, Patient Registration, Insurance Verification, Scheduling, HIPAA Compliance
Columbus, Ohio, United States · On-site
The Medical Assistant provides both administrative and clinical support to ensure efficient primary care delivery while fostering a smooth, compassionate, and patient-focused experience. Full Time/Benefits Eligible Monda…
Skills: Clinical Support, Patient Advocacy, Vital Signs Measurement, Blood Draws, Specimen Processing
Westerville, Ohio, United States · On-site
Central Ohio Primary Care Physicians is seeking a Physical Therapist for our office that involves working with a diverse orthopedic population, including both chronic and acute conditions, post-operative recovery, and pa…
Skills: Patient Assessment, Treatment Planning, Orthopedic Rehabilitation, Patient Education, Clinical Documentation
Gahanna, Ohio, United States • On-site
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Acts as the primary point of contact for patients, managing check-in, registration, and insurance verification. Handles administrative tasks including scheduling, payment collection, and coordinating with clinical staff to ensure a positive patient experience.
Requires a high school diploma or GED, with a preference for one year of administrative experience in healthcare. Candidates must possess strong communication skills and proficiency in EHR systems and Microsoft programs.
This position is a key point of contact for patients and provides patients and guests with a positive customer service experience from start to finish during their visit.
Essential Duties and Responsibilities:
•Ensure patients have a positive experience during their visit, whether in-person, telehealth and/or over the phone.
•Communicate regularly with clinical staff to ensure patients and office needs are met. Collaborate with team to create a positive patient experience.
•Greet patients and complete established check-in procedures upon arrival. Responsible for registration, including data entry of patient information and insurance verification.
•Collect copays, deductibles and/or outstanding balances.
•Answer phone calls and email inquiries from patients and COPC administrative departments in a timely manner; direct or escalate inquiries when needed. Contact patients for appointment reminders or scheduling purposes.
•Complete clerical tasks including but not limited to distributing mail and reports, filing, scanning, scheduling, data input, management of electronic fax inbox and general support to all office personnel.
•Ensure confidentiality of patient data and stay up to date with HIPAA regulations.
Qualifications:
•Preferred: 1 year of administrative experience in a healthcare related setting
•Required: High School diploma or GED
•Excellent interpersonal and verbal communication skills; as well as interpersonal relationship building abilities;
•Strong organizational and written communication skills;
•Ability to multi-task, prioritize, manage time effectively and respond timely to patients and/or visitors;
•Strong knowledge of HIPAA guidelines and understanding of patient privacy and ability to demonstrate a high level of confidentiality;
•Ability to work independently and in a team environment; and able to lead by example;
•Excellent computer skills, knowledge of Microsoft programs, and understanding of Electronic Health Record ( EHR systems)
Find out what makes us The Best for Primary Care.
At Central Ohio Primary Care (COPC), we’re building something different: a healthcare model where people always come first — our patients and our team members. As a physician-owned and led organization, we understand that great care begins with those who provide it. We support our physicians, advanced practice providers, clinical staff, and administrative teams with a collaborative environment that values compassion, innovation, and excellence. Whether you’re delivering direct patient care or working behind the scenes, your role at COPC contributes to better health outcomes across central Ohio. We care for patients at every stage of life, including preventive care, diagnosis, chronic condition management, and treatment. Join us at COPC and be part of a team that’s making a meaningful impact on individuals, families, and the communities we serve.
Offices: 655 Africa Rd, Westerville, Ohio 43082, US
Find out what makes us The Best for Primary Care.
At Central Ohio Primary Care (COPC), we’re building something different: a healthcare model where people always come first — our patients and our team members. As a physician-owned and led organization, we understand that great care begins with those who provide it. We support our physicians, advanced practice providers, clinical staff, and administrative teams with a collaborative environment that values compassion, innovation, and excellence. Whether you’re delivering direct patient care or working behind the scenes, your role at COPC contributes to better health outcomes across central Ohio. We care for patients at every stage of life, including preventive care, diagnosis, chronic condition management, and treatment. Join us at COPC and be part of a team that’s making a meaningful impact on individuals, families, and the communities we serve.
Offices: 655 Africa Rd, Westerville, Ohio 43082, US
