Description FLSA DUTIES STATUS: Non-Exempt REPORTS TO: Director of Key to Home JOB OBJECTIVE: The Key to Home Early Intervention Case Manager will be a team member involved in a pilot program specializing in housing prob…
Skills: Case Management, Housing Diversion, Crisis Intervention, Conflict Resolution, HMIS Data Entry
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Full-time
bachelor degree, postgraduate degree
Posted 28d ago
~40 hrs/week
Responsibilities
The Case Manager focuses on housing problem-solving, diversion, and rapid exit services to house 30 households within 90 days. Responsibilities include negotiating housing returns, assisting with document collection, and providing short-term crisis management.
Requirements
A Bachelor's degree in social work or human services is required, with a Master's or 12 months of homelessness case management experience preferred. Candidates must possess a valid Oklahoma driver's license and the ability to work a flexible schedule including evenings.
Full job description
Description
FLSA DUTIES STATUS: Non-Exempt
REPORTS TO: Director of Key to Home
JOB OBJECTIVE: The Key to Home Early Intervention Case Manager will be a team member involved in a pilot program specializing in housing problem-solving, diversion, and rapid exit services. As a team member, the case manager will assist in successfully housing 30 households within 90 days.
The essential job duties include but are not limited to:
Negotiating a return to previous housing.
Aiding and supporting with document collection, such as identification and other necessary documents.
Housing search assistance to relocate to a new housing unit.
Mediation with family, friends, or landlords to preserve existing housing.
Provide real-time assistance, including responding expediently, not exceeding one business day.
Providing short-term case management to resolve household housing crises.
Offer accessible services with flexible office hours.
Liaise with other service providers and community partners as a pathway to increase Diversion & Rapid Exit referrals and problem-solving conversations.
Demonstrate flexibility, consistency, and kindness when working with clients, CoC members, and partners
Completing flex-fund requests to facilitate financial assistance disbursement.
Completing accurate, timely, and complete HMIS data, including program enrollments, case notes, and services.
Adhere to the most up-to-date version of the Coordinated Entry Policies and CoC Standards of Care.
Participate in the CoC, regular ongoing engagement with the appropriate workgroups.
SUPERVISORY RESPONSIBILITIES:
There are no supervisory responsibilities for this position.
Requirements
MINIMUM QUALIFICATIONS FOR CONSIDERATION:
Bachelor’s degree in social work, or human services related field required; master’s degree preferred and/or at least 12-month’s case management experience working with those experiencing homelessness
Fluency in Spanish and English preferred
Knowledge, skills and abilities:
Strong verbal and written communication, listening, and presentation skills.
Experience with individuals experiencing mental health issues.
Strong, flexible interpersonal skills required to interact effectively with employees and managers at all levels in the organization and within the community partnership.
Ability to work effectively with staff, volunteers, parishes, and the community.
Ability to adjust communication style to handle diverse situations.
Excellent organizational and time management skills to ensure multiple tasks receive adequate and timely attention.
Demonstrated conflict resolution skills.
Able to function autonomously and be proactive.
PC literate and proficient in all Microsoft Office applications.
Ability to drive - must have a valid Oklahoma driver’s license
PHYSICAL REQUIREMENTS
High energy and stamina to actively engage with participants.
Lifting up to 40 pounds
Ability to respond quickly to crisis situations.
Ability to perform CPR and the Heimlich maneuver once trained.
WORKING CONDITIONS:
Must have a flexible schedule, evening hours required.
Over time when necessary to meet project deadlines.
Must be able to adjust to the environment of the target population
May be subjected to fast-paced decision making, crisis situations.
NOTE: The above statements are intended to describe the general nature and level of work performed by an employee in this position. These statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees in this position.
This job description is not to be construed as a guaranteed contract of employment for a definite period of time.
Related keywords
Case ManagementHMISCoordinated EntryRapid ExitHousing DiversionSocial WorkHuman ServicesCrisis ManagementHomelessnessCoC Standards of CareFlex-fundsOklahoma Driver's LicenseCPRHeimlich Maneuver
About Catholic Charities of the Archdiocese of Oklahoma City
To provide help and hope to all through the Catholic tradition of service.
Industry
Individual and Family Services
Company size
51-200 employees
Founded
1912
Headquarters
Oklahoma City, Oklahoma
LinkedIn followers
1,148
In 1912, Catholic Charities of the Archdiocese of Oklahoma City (CCOKC) opened our doors and our hearts to helping the people of Oklahoma. In the years since, CCOKC has grown from a small orphanage in northwest Oklahoma City into a multi-faceted service organization with 14 programs and five locations serving 19,000 annually throughout the western two-thirds of the state. CCOKC does not try to be all things to all people – we attempt to serve where others are not, and to partner effectively with service agencies across the communities in which we serve.
Throughout its history, CCOKC has been deeply rooted in Oklahoma communities, kindling hope and supporting Oklahomans in times of need.
• The Great Depression: Our young organization expanded to deliver a safe home to orphaned and abandoned Oklahoma children in the 1930s.
• Wartime Migration: CCOKC provided a helping hand and a resettlement plan to refugees arriving from south Asia in the 1960s and 1970s.
• Oklahoma City Bombing--When tragedy struck the Alfred P. Murrah Federal Building on April 19, 1995, CCOKC was there, offering counseling and long-term case management to those affected.
• May 1999 and May 2013 Tornadoes--On two fateful spring days almost 15 years apart, two of the nation’s largest tornadoes touched down in Oklahoma, and CCOKC’s Disaster Relief program quickly provided essential services and a road map to recovery for thousands of families.
Today, the major programs of CCOKC include Family HOPE case management; emergency rent and utility assistance; Sanctuary Women's Development Centers and Holy Family Home for homeless women and children; immigration legal services; refugee resettlement; counseling; sponsored housing services for families and seniors; disaster response; adoption and pregnancy services; support and development of educational outreach programs; and advocacy. CCOKC operates offices in Clinton, Enid, Guymon, Lawton, Oklahoma City and in 2015 Ardmore.
Offices: 1501 N Classen Blvd, Oklahoma City, Oklahoma 73106, US · 1930 NW Ferris Ave, Ste 8, Lawton, Oklahoma 73507, US · 710 W Maine, Enid, Oklahoma 73701, US · 1217 Knox Ave, Clinton, Oklahoma 73601, US · 400 NE 12th St, Ste B, P.O. Box 1195, Guymon, Oklahoma 73942, US
Homless ServicesAdoption/Pregnancy ServicesShort-Term CounselingDisaster ReliefRefugee ResettlementImmigration Legal ServicesParish Outreach/EducationFaith Community Health MinistryQPR Suicide Prevention Trainingand Family HOPE Case Management
To provide help and hope to all through the Catholic tradition of service.
Industry
Individual and Family Services
Company size
51-200 employees
Founded
1912
Headquarters
Oklahoma City, Oklahoma
LinkedIn followers
1,148
In 1912, Catholic Charities of the Archdiocese of Oklahoma City (CCOKC) opened our doors and our hearts to helping the people of Oklahoma. In the years since, CCOKC has grown from a small orphanage in northwest Oklahoma City into a multi-faceted service organization with 14 programs and five locations serving 19,000 annually throughout the western two-thirds of the state. CCOKC does not try to be all things to all people – we attempt to serve where others are not, and to partner effectively with service agencies across the communities in which we serve.
Throughout its history, CCOKC has been deeply rooted in Oklahoma communities, kindling hope and supporting Oklahomans in times of need.
• The Great Depression: Our young organization expanded to deliver a safe home to orphaned and abandoned Oklahoma children in the 1930s.
• Wartime Migration: CCOKC provided a helping hand and a resettlement plan to refugees arriving from south Asia in the 1960s and 1970s.
• Oklahoma City Bombing--When tragedy struck the Alfred P. Murrah Federal Building on April 19, 1995, CCOKC was there, offering counseling and long-term case management to those affected.
• May 1999 and May 2013 Tornadoes--On two fateful spring days almost 15 years apart, two of the nation’s largest tornadoes touched down in Oklahoma, and CCOKC’s Disaster Relief program quickly provided essential services and a road map to recovery for thousands of families.
Today, the major programs of CCOKC include Family HOPE case management; emergency rent and utility assistance; Sanctuary Women's Development Centers and Holy Family Home for homeless women and children; immigration legal services; refugee resettlement; counseling; sponsored housing services for families and seniors; disaster response; adoption and pregnancy services; support and development of educational outreach programs; and advocacy. CCOKC operates offices in Clinton, Enid, Guymon, Lawton, Oklahoma City and in 2015 Ardmore.
Offices: 1501 N Classen Blvd, Oklahoma City, Oklahoma 73106, US · 1930 NW Ferris Ave, Ste 8, Lawton, Oklahoma 73507, US · 710 W Maine, Enid, Oklahoma 73701, US · 1217 Knox Ave, Clinton, Oklahoma 73601, US · 400 NE 12th St, Ste B, P.O. Box 1195, Guymon, Oklahoma 73942, US
Homless ServicesAdoption/Pregnancy ServicesShort-Term CounselingDisaster ReliefRefugee ResettlementImmigration Legal ServicesParish Outreach/EducationFaith Community Health MinistryQPR Suicide Prevention Trainingand Family HOPE Case Management