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Jobs at Catholic Cemeteries Association (Now Hiring) — 5 open

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Administrative Assistant

Chardon, Ohio, United States · On-site

$18/hr–$22/hr

Mid level

Position Summary: The Administrative Assistant/Customer Service Associate provides compassionate customer service and administrative support to families, visitors, and staff. This position is responsible for assisting cu…

Skills: Customer Service, Office Administration, Data Entry, Microsoft Office 365, Outlook

Catholic Cemeteries Association logoCatholic Cemeteries Association

Family Service Representative

Lorain, Ohio, United States · On-site

$30k–$100k/yr

Mid level

Position Summary The Family Service Representative is a compassionate and results-driven sales professional responsible for providing exceptional service to individuals and families throughout the Diocese of Cleveland. T…

Skills: Consultative Sales, Relationship Management, Customer Service, Presentation Skills, Negotiation

Catholic Cemeteries Association logoCatholic Cemeteries Association

Family Service Representative

Brook Park, Ohio, United States · On-site

$30k–$100k/yr

Mid level

Position Summary The Family Service Representative is a compassionate and results-driven sales professional responsible for providing exceptional service to individuals and families throughout the Diocese of Cleveland. T…

Skills: Consultative Sales, Relationship Management, Customer Service, Presentation Skills, Negotiation

Catholic Cemeteries Association logoCatholic Cemeteries Association

Sales/Marketing Administrator

Cleveland, Ohio, United States · Hybrid

$60k–$70k/yr

Senior

Position Summary The Sales/Marketing Administrator is a strategic role designed to manage corporate sales pipelines, enforce data governance, and oversee event operations. Reporting directly to the Director of Sales, thi…

Skills: CRM Administration, Pipeline Management, Data Governance, Sales Operations, Lead Nurturing

Catholic Cemeteries Association logoCatholic Cemeteries Association

Field Laborer

Avon, Ohio, United States · On-site

$17/hr–$20/hr

Entry level

Position Summary: The Field Laborer performs outside field duties for the cemetery maintaining a high level of care and performs all work meeting or exceeding safety standards. Compensation Data: Non-Exempt hourly pay ra…

Skills: Grounds Maintenance, Landscaping, Heavy Machinery Operation, Customer Service, Oral Communication

Catholic Cemeteries Association logo

Administrative Assistant

Catholic Cemeteries Association

Chardon, Ohio, United States • On-site

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Mid level

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  • $18/hr–$22/hr
  • Full-time
  • high school
  • Medical Insurance, Dental Insurance, Vision Insurance, Prescription Drug Insurance, Health Savings Account (HSA), Employer-paid Life Insurance
  • Posted 12d ago
  • ~40 hrs/week

Responsibilities

Provide compassionate customer service and administrative support to families and staff via phone, email, and in-person. Manage merchandise orders, maintain accurate business records, and support daily office operations.

Requirements

Requires a High School Diploma or GED with a preference for one to three years of office administration experience. Must be proficient in Microsoft Office 365 and capable of working on-site, including rotating Saturdays.

Full job description

Position Summary: The Administrative Assistant/Customer Service Associate provides compassionate customer service and administrative support to families, visitors, and staff. This position is responsible for assisting customers in person, by telephone, and via email; processing documentation and merchandise orders; maintaining accurate records; and supporting the daily operations of the office. The successful candidate demonstrates professionalism, attention to detail, strong organizational skills, and a commitment to providing courteous and respectful service.
 
Compensation Data: Non-exempt hourly position with a pay range of $18.00 - $22.00 per hour, based on experience
 
Hours: Monday – Friday, 8:30 a.m. – 4:30 p.m.  Rotating Saturdays, 8:30 a.m. – 12:00 p.m.
 
Location: All Souls Cemetery
10366 Chardon Road
Chardon, Ohio 44024
 
Key Responsibilities:
  1. Greet and assist customers at the counter, via email and telephone.
  2. Process and record merchandise orders.
  3. Provide exceptional customer service with all interactions.
  4. Compile and maintain records of business transactions and office activities.
  5. Perform filing, typing and records management.
  6. Provide general office administration support.
What you will need to succeed:
Education & Qualifications:
  • High School Diploma or GED required.  One to three years of data entry, office administration experience preferred.
  • Proficient in Microsoft Office 365 applications (Outlook, Excel, and Word).
  • Working knowledge of database software.
Competencies:
  • Exceptional customer service skills.
  • Exceptional attention to detail.
  • Ability to work independently and perform occasional duties outdoors in varying weather conditions.
  • Ability to work on-site, in-person including some Saturdays.
  • Ability to operate an electronic typewriter to complete required forms.
  • Ability to learn Contact Management System/Database.
  • Ability to manage multiple priorities and meet established deadlines.
  • Excellent oral and written communication skills.
  • Ability to adhere to company safety and security policies and procedures.
Physical Demands:
  • Prolonged sitting.
  • Frequent standing, walking, bending, kneeling, and stooping.
  • Ability to work outdoors as needed.
  • Ability to lift and/or move up to 25 lbs.
  • Ability to use close vision and adjust visual focus.
Work Environment:
  • This position requires on-site, in-person work and is not eligible for remote work.
  • Must be able to work rotating Saturdays from 8:30 a.m. to 12:00 p.m.
Why Join CCA:
  • Medical, dental, vision, and prescription drug insurance
  • Health Savings Account (HSA)
  • Employer-paid life insurance
  • Employee Assistance Program (EAP)
  • Family and Medical Leave (FMLA), where applicable
  • 403(b) retirement plan and pension
  • Paid vacation and holidays
  • Professional development opportunities
Our Commitment and Difference:
Faith – Family – Trust – Compassion and Hope.  CCA has been serving Catholic families throughout the Diocese of Cleveland since the mid – 1800s.  Our caring staff will help you and your family with support and guidance as you find a place to cherish memories for generations to come.  CCA is committed to ministering and assisting families before, during and after the death of a loved one.  We are proud to be part of the Diocese of Cleveland, and we are dedicated to constant improvement and enhancement while staying up to date with the latest technologies.
 
E-Verify: We verify the identity and employment authorization of individuals hired for employment in the United States.

Related keywords

Administrative AssistantCustomer ServiceMicrosoft Office 365Data EntryRecords ManagementDatabase SoftwareContact Management SystemOffice AdministrationNon-exemptDiocese of ClevelandE-Verify

About Catholic Cemeteries Association

LinkedInVisit site

The CCA meets the needs of families, individuals, and parishes surrounding the death of a loved one.

Industry
Non-profit Organization Management
Company size
51-200 employees
Founded
1849
Headquarters
Cleveland, Oh
LinkedIn followers
600

The Catholic Cemeteries Association exists to meet the needs of individuals and parishes in the Diocese of Cleveland in preparation for, at the time of, and following the death of a loved one. In providing a consecrated place for burial, we treat the deceased and their families with dignity and respect, while offering a spiritual and physical environment that encourages frequent visitation - where faith is strengthened, hope is awakened, and remembrance is accomplished through perpetual care. We represent a Church family that is unbroken by death. We celebrate the death, and resurrection of our Lord, which offer to us the promise of eternal life.

Offices: 10000 Miles Road, Cleveland, Oh 44105-6130, US

Bereavement ResourcesPre-Planning Seminars and Catholic Burial TraditionsReligionEducationPublic SafetyCivicTechFuneralsGraphic Design
View all jobs at Catholic Cemeteries Association

About Catholic Cemeteries Association

LinkedInVisit site

The CCA meets the needs of families, individuals, and parishes surrounding the death of a loved one.

Industry
Non-profit Organization Management
Company size
51-200 employees
Founded
1849
Headquarters
Cleveland, Oh
LinkedIn followers
600

The Catholic Cemeteries Association exists to meet the needs of individuals and parishes in the Diocese of Cleveland in preparation for, at the time of, and following the death of a loved one. In providing a consecrated place for burial, we treat the deceased and their families with dignity and respect, while offering a spiritual and physical environment that encourages frequent visitation - where faith is strengthened, hope is awakened, and remembrance is accomplished through perpetual care. We represent a Church family that is unbroken by death. We celebrate the death, and resurrection of our Lord, which offer to us the promise of eternal life.

Offices: 10000 Miles Road, Cleveland, Oh 44105-6130, US

Bereavement ResourcesPre-Planning Seminars and Catholic Burial TraditionsReligionEducationPublic SafetyCivicTechFuneralsGraphic Design
View all jobs at Catholic Cemeteries Association

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