Rochester, New York, United States · Hybrid
Hungry, humble and smart? If you have these qualities, we want you on the team. Job Summary: Reporting to the Manager, Implementation Projects, the Senior Project Coordinator provides project coordination and support to …
Skills: Project Coordination, SaaS Implementation, AI Tooling, Microsoft Excel, Microsoft Project
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The Senior Project Coordinator supports the full lifecycle of enterprise projects from requirements gathering through implementation and closeout. They are responsible for coordinating resources, maintaining project documentation, and ensuring deliverables meet quality standards.
Candidates must have a Bachelor's degree, an active CAPM certification, and 3-5 years of experience in project coordination. Proficiency in AI tools, advanced Excel, and project management software is required.
Hungry, humble and smart? If you have these qualities, we want you on the team.
Support project(s) lifecycle from Requirements Gathering / Solution Design through Implementation and Project Close.
Coordinates internal resources and third parties/vendors for the successful execution of project implementation.
Gather data as project work is executed and create, maintain, and organize comprehensive project documentation.
Track project timelines, milestones, and action items; proactively flag risks, gaps, or roadblocks.
Prepare and distribute project communications, meeting agendas, and summaries as directed.
Schedule and coordinate internal and client-facing meetings (as requested).
Support user acceptance activities by coordinating logistics, documentation, and follow-ups.
Works with individuals internal and external to the organization, including executive stakeholders and departmental vice presidents to ensure partner/client satisfaction with project deliverables.
Assist with post-launch activities, including feedback collection and documentation closeout.
Ensure project artifacts are accurate, complete, and stored according to team standards.
Follow established project management templates, tools, and workflows.
Performs other duties as assigned.
Bachelor’s degree in business administration, project management, or a related field (or equivalent experience).
Active CAPM certification is required at time of hire.
Minimum 3-5 years of experience in project coordination or project management support.
Experience supporting SaaS or technology implementations preferred.
Experience working within structured project management methodologies preferred.
Agile/Scrum certification or demonstrated Agile experience
Exceptional attention to detail with a demonstrated ability to produce highly accurate work.
Quick learner who can rapidly understand project context, tools, and processes.
Strong organizational and multitasking skills in a fast-paced, deadline-driven environment.
Solid analytical and problem-solving capabilities.
Ability to work independently while taking direction from a Project Manager.
Strong written and verbal communication skills with internal teams and clients.
Ability to identify and drive continuous improvement or process improvements
AI Knowledge and experience with AI Tooling to support project management, automating workflows and prompt engineering.
Advanced Microsoft Excel skills, including formulas, VLOOKUP/XLOOKUP, data validation, and pivot tables.
Intermediate knowledge of project management tools such as Microsoft Project or Smartsheet.
Proficient Outlook skills (email, calendaring, meeting coordination, task management).
Proficient Microsoft Word skills for professional documentation.
Comfort working across multiple internal systems and tools.
While performing the duties of this job, the employee is regularly required to sit; use hands to operate a computer, copier, fax or other office equipment. The employee must occasionally lift and/or move up to 15 pounds.
While performing the duties of this job, the noise level in the work environment is usually quiet to moderate.
Hourly pay range - $26 to $28.85
Each member of the CaterTrax Family is expected to consistently demonstrate the CaterTrax Core Values in their daily work and interactions.
We Demonstrate Hospitality
We Build Positive Teams
We Value Honest and Respectful Communication
We Pursue Growth and Learning
We Act with Integrity
We Demonstrate Humility and Empathy
Be part of something big. Apply to join our team today
The market leader in catering software for enterprise foodservice.
Founded on firsthand experience, CaterTrax is dedicated to improving the daily operations of caterers and foodservice operators. What began as a system to streamline processes for a family-owned catering business has evolved into the market-leading software solution for the largest foodservice enterprises. CaterTrax powers thousands of operations in the non-commercial foodservice industry, automating processes and improving the way operators manage their business.
Offices: 274 North Goodman, Suite 500, Rochester, NY 14607, US
The market leader in catering software for enterprise foodservice.
Founded on firsthand experience, CaterTrax is dedicated to improving the daily operations of caterers and foodservice operators. What began as a system to streamline processes for a family-owned catering business has evolved into the market-leading software solution for the largest foodservice enterprises. CaterTrax powers thousands of operations in the non-commercial foodservice industry, automating processes and improving the way operators manage their business.
Offices: 274 North Goodman, Suite 500, Rochester, NY 14607, US
