What Customer Service Operations contributes to Cardinal Health Customer Service Operations is responsible/a catalyst for providing proactive solutions, inquiry research/resolution, and root cause analysis. Acting as lia…
Skills: Customer Service, Operations Management, Team Leadership, People Management, Inquiry Resolution
At Cardinal Health, we're developing the innovative products and services that make healthcare safer and more productive. Join a growing, global company genuinely committed to making a difference for our customers and co…
Skills: Warehouse Operations, Order Picking, Quality Control, RF Scanner, Material Handling Equipment
Shift: Monday-Friday from 11:30am - 4:30pm Pay rate: 21.40Bonus eligible: NoBenefits: 401k Contributions, Paid Time Off, Access to wages before pay day with myFlexPayApplication window anticipated to close: 8/31/2026*if …
Are you a commercially minded individual who is motivated by adding value and engaging customers to achieve sales success? This role offers the opportunity to join a global and purpose-driven healthcare company, based in…
Shift: Monday - Friday 11:00am to 7:30pm or until the work is completed Pay rate: $21.40 Bonus eligible: NO Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. Medic…
Skills: Material handling, Order picking, Quality control, Inventory management, Warehouse management system
Washington, District of Columbia, United States · On-site
$107k–$150k/yr
Senior$1.1B raised
As diagnostic testing continues to advance, Cardinal Health Clinical Laboratory Products and Services is evolving to support the needs of hospital labs, reference labs, government labs and labs in non-acute care settings…
What Transportation contributes to Cardinal Health Operations is responsible for materials handling and product distribution in a distribution or manufacturing environment. Includes warehousing and fulfillment of materia…
Now offering a $1,000 new hire sign on bonus! Pay rate: $17.00 per hour Bonus eligible: No Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. Medical, dental and vi…
Shift: Tuesday – Friday 5am to 2pm and Saturday 4am to 10am (or until work is completed)Pay rate: $21.40 (includes shift differential)Bonus eligible: NOBenefits: Cardinal Health offers a wide variety of benefits and prog…
Consultant, Territory Sales - Pharmacy Business Consultant
North Carolina, United States · On-site
$136k–$148k/yr
Senior$1.1B raised
**This territory covers Central and Western NC, inclusive of Winston-Salem and Asheville. Ideal candidate will sit within the territory** What Territory Management - Distribution contributes to Cardinal Health Territory …
Schedule: Monday-Friday 8:00am-4:30pm Anticipated hourly range: $19.00 per hour - $22.50 per hour Bonus eligible: No Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-bei…
Anticipated hourly range: $20.00 per hour - $20.60 per hour based on experience (includes shift differential) Bonus eligible: No Benefits: 401k Contributions, Paid Time Off, Access to wages before pay day with myFlexPay …
Skills: Order picking, Packing, Quality control, Inventory control, Material handling
Greensboro, North Carolina, United States · On-site
Entry level$1.1B raised
Schedule: Sunday-Thursday 7:00pm-3:30am (or until task complete) Pay rate: $20.60 per hour (includes shift differential) Bonus eligible: No Benefits: Cardinal Health offers a wide variety of benefits and programs to supp…
Skills: Order picking, Forklift operation, Quality control, Packaging, Inventory control
Schedule: Monday through Thursday 8:30am to 5:00pm & Friday 8:00am to 4:30pm Anticipated hourly range: $19 per hour - $19.60 per hour Bonus eligible: No Benefits: Cardinal Health offers a wide variety of benefits and pro…
Skills: Order picking, Packing, Shipping, Receiving, Inventory control
What Payroll contributes to Cardinal Health Human Resources designs, implements and delivers human resource programs and policies, including recruitment, talent management, diversity and inclusion, compensation and benef…
Anticipated hourly range: $19.08 per hour - $21.94 per hour based on experience Bonus eligible: No Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. Medical, denta…
Shift: Sunday – Thursday: 2:00 PM - 10:30 PM (or until work is done) Pay Rate: $23.95 (Includes Shift Differential) Bonus Eligible: No Benefits: Cardinal Health offers a wide variety of benefits and programs to support h…
What IT Network contributes to Cardinal Health IT Network Security is responsible for designing, implementing, operating and maintaining the Cardinal Health local and wide area networks and the Cardinal Health telephone …
Lemba, Kinshasa, Democratic Republic of the Congo · On-site
Mid level$1.1B raised
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and …
Onsite at UNMC Hospital Shift: Monday-Friday from 5:30am to 2:00pm (Mandatory overtime base on business need) Pay rate: $19.00 per hour Bonus eligible: No Benefits: Cardinal Health offers a wide variety of benefits and p…
Skills: Inventory management, Supply replenishment, Documentation, Analytical skills, Communication
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Full-time
high school, bachelor degree
Posted 1d ago
~40 hrs/week
Responsibilities
The supervisor coordinates and manages daily operations and business support staff to ensure efficient service delivery. They act as a liaison for internal and external customers while resolving inquiries and performing root cause analysis.
Requirements
Candidates must have at least 3 years of experience as a supervisor or team leader and be willing to work US hours. Educational requirements include a bachelor's degree, completion of 2 years in college, or a senior high school diploma.
Full job description
What Customer Service Operations contributes to Cardinal Health
Customer Service Operations is responsible/a catalyst for providing proactive solutions, inquiry research/resolution, and root cause analysis. Acting as liaisons for both internal and external customers, Customer Service Operations enhances the customer experience by leveraging inbound and outbound channels.
Qualifications
INTERNAL
Open to P2s, P3s, and M1s with minimum 1 year in current role
No DAs, PIP, Prescriptive period
Minimum of 3.00 / Achieved in last performance rating
POC experience is a plus
EXTERNAL
Bachelors degree/ Completed 2 years in college/ SHS Grad
Minimum 3 years experience as a Supervisor/ Team Leader/ People Manager
Leadership experience in healthcare a plus
Willing to work US hours and on a hybrid set-up in BGC
What is expected of you and others at this level
Coordinates and supervises the daily activities of operations, or business support staff
Administers and executes policies and procedures
Ensures employees operate within guidelines
Decisions have a direct impact on work unit operations and customers
Frequently interacts with subordinates, customers and peer groups at various management levels
Interactions normally involve information exchange and basic problem resolution
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
Customer Service OperationsOperations ManagementTeam LeaderPeople ManagerHealthcareUS HoursHybridBGCRoot Cause AnalysisPolicy ProceduresInbound ChannelsOutbound ChannelsPerformance ManagementBusiness Support
Cardinal Health is a distributor of pharmaceuticals and specialty products; a supplier of home-health and direct-to-patient products and services; an operator of nuclear pharmacies and manufacturing facilities; a provider of performance and data solutions; and a global manufacturer and distributor of medical and laboratory products. Our company’s customer-centric focus drives continuous improvement and leads to innovative solutions that improve people’s lives every day.
Disclaimer: LinkedIn is a third-party site unaffiliated with Cardinal Health. Cardinal Health is not responsible for the privacy or security policies or practices on LinkedIn or on any of the third-party websites that we may link to through LinkedIn. You should carefully review the privacy and security practices of LinkedIn and linked third-party websites. We do not necessarily endorse any information found here nor are we responsible for the accuracy of any information, opinions, claims, or advice found here or shared here by our followers. By posting content, ideas, or pictures, you grant Cardinal Health a non-exclusive, royalty-free, perpetual, and worldwide license to use your content and any images posted by you, including the rights to copy, distribute, transmit, display, reproduce, edit, translate, and reformat, and incorporate into a collective work. Cardinal Health reserves all rights relating to the company's LinkedIn account, including removing postings and prohibiting individuals from participating on the page.
Offices: 7000 Cardinal Place, Dublin, OH 43017, US · 15235 10th Ave, New York, NY 11357, US
Cardinal Health is a distributor of pharmaceuticals and specialty products; a supplier of home-health and direct-to-patient products and services; an operator of nuclear pharmacies and manufacturing facilities; a provider of performance and data solutions; and a global manufacturer and distributor of medical and laboratory products. Our company’s customer-centric focus drives continuous improvement and leads to innovative solutions that improve people’s lives every day.
Disclaimer: LinkedIn is a third-party site unaffiliated with Cardinal Health. Cardinal Health is not responsible for the privacy or security policies or practices on LinkedIn or on any of the third-party websites that we may link to through LinkedIn. You should carefully review the privacy and security practices of LinkedIn and linked third-party websites. We do not necessarily endorse any information found here nor are we responsible for the accuracy of any information, opinions, claims, or advice found here or shared here by our followers. By posting content, ideas, or pictures, you grant Cardinal Health a non-exclusive, royalty-free, perpetual, and worldwide license to use your content and any images posted by you, including the rights to copy, distribute, transmit, display, reproduce, edit, translate, and reformat, and incorporate into a collective work. Cardinal Health reserves all rights relating to the company's LinkedIn account, including removing postings and prohibiting individuals from participating on the page.
Offices: 7000 Cardinal Place, Dublin, OH 43017, US · 15235 10th Ave, New York, NY 11357, US