Frankfurt, Hesse, Germany · Hybrid
WEN WIR SUCHEN Let's enable Cannabis! Du hast Spaß daran, Apotheken durch ihren Software-Alltag zu begleiten — von der initialen Einrichtung bis zum täglichen Support? Du arbeitest strukturiert, denkst lösungsorientiert …
Skills: Customer Onboarding, Technical Support, HubSpot, SaaS, CRM Systems
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The role involves managing the end-to-end onboarding process for pharmacies and providing structured technical support via HubSpot. You will act as the interface between customers, product, and technology to optimize software value and internal support processes.
Candidates should have a degree or vocational training in IT, pharmacy, or business, with initial experience in Customer Success or technical support, ideally in a SaaS environment. Proficiency in German is mandatory, along with a structured way of working and familiarity with CRM tools like HubSpot.
Professionalizing Medical Cannabis
Cansativa provides independent market access and extensive warehousing and distribution capacities. Founded in 2017 and headquartered in Moerfelden-Walldorf, Germany, Cansativa is a GMP and GDP certified pharmaceutical company licensed for manufacturing, import and trade in pharmaceuticals as well as trade in controlled substances. Cansativa is committed to the goal of professionalizing the medical cannabis market, eliminating stigmatization surrounding it, and reducing prices for patients. Since the very beginning, Cansativa has operated its own distribution and fulfillment center, and as one of the “first movers” in the industry, it has become one of the largest importers and distributors of medical cannabis in Germany. From its locations in Frankfurt and Moerfelden-Walldorf, the company supplies pharmacies and pharmaceutical wholesalers throughout Germany. With the newly obtained manufacturing authorization for both its sites, Cansativa strengthens the supply security of medical cannabis on the German market.
Offices: Hessenring 15i, Mörfelden-Walldorf, Hessen 64546, DE
Professionalizing Medical Cannabis
Cansativa provides independent market access and extensive warehousing and distribution capacities. Founded in 2017 and headquartered in Moerfelden-Walldorf, Germany, Cansativa is a GMP and GDP certified pharmaceutical company licensed for manufacturing, import and trade in pharmaceuticals as well as trade in controlled substances. Cansativa is committed to the goal of professionalizing the medical cannabis market, eliminating stigmatization surrounding it, and reducing prices for patients. Since the very beginning, Cansativa has operated its own distribution and fulfillment center, and as one of the “first movers” in the industry, it has become one of the largest importers and distributors of medical cannabis in Germany. From its locations in Frankfurt and Moerfelden-Walldorf, the company supplies pharmacies and pharmaceutical wholesalers throughout Germany. With the newly obtained manufacturing authorization for both its sites, Cansativa strengthens the supply security of medical cannabis on the German market.
Offices: Hessenring 15i, Mörfelden-Walldorf, Hessen 64546, DE
