Troup County, Georgia, United States · On-site
Key Responsibilities Operational Leadership · Oversee daily trolley operations, including opening and closing procedures, route management, and schedule adherence. · Monitor fleet readiness and coordinate w…
Skills: Operational leadership, Team supervision, Guest service, Route management, Safety compliance
Troup County, Georgia, United States · On-site
$14/hr–$16/hr
Responsibilities and Duties Must have good understanding of all basic horticultural practices including plant identification, soil fertility and fertilizers, planting, pruning, irrigation, insect, and disease identificat…
Skills: Horticultural Practices, Plant Identification, Irrigation System Maintenance, Pruning, Pest Control
Troup County, Georgia, United States · On-site
$15/hr–$17/hr
Responsibilities and Duties Interact with our fellow hosts and guests with a friendly and helpful manner at all Lead team by providing clear instructions, coaching, and guidance Maintain a clean, safe, and efficient work…
Skills: Team Leadership, Inventory Management, Cash Handling, Point Of Sale (POS), Health Department Standards
Troup County, Georgia, United States · On-site
Responsibilities and Duties • Provide exceptional service to all guests by being welcoming, approachable, respectful, and attentive to their needs and requests. • Work collaboratively with team members and inte…
Skills: Customer Service, POS System Operation, Cash Handling, Food Safety, Sanitation Standards
Troup County, Georgia, United States · On-site
$10/hr–$15/hr
Responsibilities and Duties Outgoing, self-starting and patient when working with our Guests and other Hosts Greet Guests warmly and assist them with Event-related inquiries, including direction, schedules, and general i…
Skills: Guest Relations, Event Coordination, Communication, Interpersonal Skills, Teamwork
Troup County, Georgia, United States · On-site
$10/hr–$15/hr
Responsibilities and Duties Outgoing individuals that can Move in a group dance setting. Responsible for learning and maintaining the choreography and script taught by the Install instructor. Being able to perform the se…
Skills: Choreography, Performance, Guest Experience Management, Public Speaking, Teamwork
Troup County, Georgia, United States · On-site
$14/hr–$16/hr
Job Overview The Landscape Technician is responsible for knowledge of soils, plants, irrigation systems and equipment operation. Responsibilities and Duties Must have good understanding of all basic horticultural practic…
Skills: Horticultural Practices, Plant Identification, Irrigation System Maintenance, Equipment Operation, Soil Fertility Management
Troup County, Georgia, United States · On-site
Responsibilities Greet and welcome guests in a friendly, professional manner. Process ticket sales, scan pre-purchased tickets, and verify memberships using the ticketing system (training provided). Provide accurate info…
Skills: Customer Service, Communication, Ticketing Systems, POS Operation, Cash Handling
Troup County, Georgia, United States · On-site
Responsibilities and Duties: -Approach all encounters with guests and team members in a friendly, service-oriented manner. -Maintain regular attendance in compliance with Callaway standards, as required by scheduling. -M…
Skills: Guest Service, Opera PMS, Multi-tasking, Conflict Resolution, Computer Skills
Troup County, Georgia, United States · On-site
$10/hr–$12/hr
Callaway Resort & Gardens (CRG) is an iconic 2,500-acre resort destination featuring a variety of lodging choices, unique garden attractions, seasonal special events, 36 holes of golf, fishing, biking trails, and residen…
Skills: Customer Service, Cash Handling, Communication Skills, Inventory Management, Sales Transactions
Troup County, Georgia, United States · On-site
Responsibilities and Duties Interact with our fellow hosts and guests with a friendly and helpful manner at all times. Lead team by providing clear instructions, coaching, and guidance. Maintain a clean, safe, and effici…
Skills: Team Leadership, Guest Relations, Inventory Management, Cash Handling, Point-of-Sale Systems
Troup County, Georgia, United States · On-site
Description and Job Duties: Checks with Manager for daily forecast training standard objectives. Stocks and presents food/beverage items to standard. Inspects dining room for cleanliness, proper supply levels and proper …
Skills: Beverage Preparation, POS Operation, Cash Handling, Inventory Management, Customer Service
Troup County, Georgia, United States · On-site
$12/hr–$15/hr
Responsibilities and Duties Conduct regular patrols on foot or in a vehicle to observe and monitor assigned areas, looking for safety hazards, suspicious activity, or violations. Act as a visible deterrent to prevent cri…
Skills: Patrolling, Security Monitoring, Emergency Response, Access Control, Incident Reporting
Troup County, Georgia, United States · On-site
Responsibilities and Duties Greeting guests in a friendly and welcoming manner. Take orders and enter the order accurately into the POS. Maintain high standards of personal appearance and grooming. Refill caddies, reset …
Skills: Customer Service, POS Systems, Multi-tasking, Teamwork, Order Taking
Troup County, Georgia, United States · On-site
Responsibilities and Duties Assist with daily transportation and traffic flow operations throughout the property Support shuttle, trolley, tram, and special event transportation services Set up, monitor, and remove traff…
Skills: Traffic Control, Customer Service, Vehicle Operation, Communication, Emergency Response
Troup County, Georgia, United States · On-site
Job Responsibilities: Welcoming guests to Pumpkins at Callaway and Fantasy in Lights Assisting guests on and off the trolleys Educating guests about the experience of both events. Fantasy in Lights Only – Working t…
Skills: Customer Service, Communication, Teamwork, Traffic Direction, Ticket Scanning
Troup County, Georgia, United States · On-site
Responsibilities and Duties Guest Transportation Safely operate courtesy carts throughout Callaway Resort & Gardens. Transport guests between attractions, lodging accommodations, event venues, parking areas, and resort a…
Skills: Guest Transportation, Customer Service, Vehicle Safety, Wayfinding, Accessibility Assistance
Troup County, Georgia, United States · On-site
Responsibilities and Duties Transportation Operations Safely operate trolley vehicles on designated routes throughout Callaway Gardens. Adhere to all traffic laws, company policies, and transportation safety procedures. …
Skills: Vehicle Operation, Guest Service, Passenger Safety, Traffic Law Compliance, Vehicle Inspection
Troup County, Georgia, United States · On-site
Responsibilities and Duties: Prepare and cook menu items according to standardized recipes, portion sizes, and quality standards. · Set up, operate, and maintain assigned kitchen stations (grill, sauté, pan…
Skills: Professional Cooking, Food Safety, Sanitation Standards, Recipe Adherence, Kitchen Equipment Operation
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The Trolley Supervisor oversees daily trolley operations, including route management, fleet readiness, and schedule adherence. They also lead and coach staff while ensuring high standards of guest service and safety compliance.
Candidates should have previous experience in transportation, attractions, or guest services and possess strong leadership and communication skills. A valid driver's license is required, and the ability to work outdoors, nights, weekends, and holidays is essential.
Key Responsibilities
Operational Leadership
· Oversee daily trolley operations, including opening and closing procedures, route management, and schedule adherence.
· Monitor fleet readiness and coordinate with Maintenance to ensure all vehicles are safe, fueled, and operational.
· Adjust staffing and trolley deployment in response to guest volume, weather conditions, and operational changes.
· Ensure ADA protocols, loading procedures, and safety standards are followed consistently.
Team Supervision
· Lead, support, and coach trolley drivers, greeters, and loaders throughout each shift.
· Conduct pre-shift briefings to communicate operational updates, safety notes, and performance expectations.
· Provide on-the-spot training and reinforcement of guest service standards.
· Assist with scheduling, timekeeping, and coordinating staff breaks to maintain coverage.
Guest Experience
· Deliver exceptional guest service and support team members in resolving guest questions, complaints, and special requests.
· Respond promptly to any guest or route issues, including delays, operational adjustments, or emergency situations.
· Ensure load times, dispatch intervals, and guest flow run smoothly and efficiently.
Safety & Compliance
· Enforce all safety procedures for drivers and guests, including proper loading, seatbelt compliance, and emergency protocols.
· Assist with incident reports, vehicle checks, and communication with Safety & Security during medical or operational incidents.
· Ensure drivers complete pre- and post-trip inspections and that documentation is properly maintained.
Communication & Coordination
· Act as the point of contact between trolley operations and other departments (Admissions, Security, Facilities, Special Events).
· Provide real-time updates on operational challenges, route changes, guest volume, and vehicle status.
· Support the Senior Operations Manager with daily reporting and end-of-shift summaries.
Qualifications
· Previous experience in transportation, attractions, events, or guest services preferred.
· Strong leadership skills with the ability to motivate and guide a large seasonal team.
· Excellent communication, problem-solving, and multitasking abilities.
· Ability to stay calm under pressure and make sound decisions quickly.
· Must be comfortable working outdoors, nights, weekends, and holidays.
· Valid driver’s license and clean driving record; CDL preferred but not required (site training provided).
Physical Requirements
· Ability to stand for extended periods and walk long distances.
· Ability to assist guests with boarding, including those with mobility needs.
· Ability to work in varying weather conditions.
Why Join Our Team
· Work in a team-focused environment that values leadership, communication, and guest experience.
· Opportunities for continued seasonal leadership roles and growth within operations.
GEORGIA’S AUTHENTIC OUTDOOR ESCAPE
Escape the everyday all year long. Callaway Resort & Gardens offers four seasons of adventure, relaxation, and fun in Mother Nature’s breathtaking landscape. Take in the vibrant blossoms of Spring on over 2,500 spectacular acres, filled with hiking and bike trails and world-class golf. Laze the Summer days away or try your hand at watersports on Robin Lake, featuring the world’s largest man-made white sand beach. Enjoy a Fall getaway with wildlife experiences, a relaxing day at the spa, or a quiet day fishing. And end the year with Christmas at Callaway, including Fantasy In Lights, a National Geographic-acclaimed light display. Come explore Callaway, and connect with the great outdoors.
Offices: 17800 U. S. Hwy. 27, Pine Mountain, GA 31822, US
GEORGIA’S AUTHENTIC OUTDOOR ESCAPE
Escape the everyday all year long. Callaway Resort & Gardens offers four seasons of adventure, relaxation, and fun in Mother Nature’s breathtaking landscape. Take in the vibrant blossoms of Spring on over 2,500 spectacular acres, filled with hiking and bike trails and world-class golf. Laze the Summer days away or try your hand at watersports on Robin Lake, featuring the world’s largest man-made white sand beach. Enjoy a Fall getaway with wildlife experiences, a relaxing day at the spa, or a quiet day fishing. And end the year with Christmas at Callaway, including Fantasy In Lights, a National Geographic-acclaimed light display. Come explore Callaway, and connect with the great outdoors.
Offices: 17800 U. S. Hwy. 27, Pine Mountain, GA 31822, US
