Hellevoetsluis, South Holland, Netherlands · On-site
Job Description 1. Routine IT Support: Provide technical support for employees' computers, printers, scanners, and other equipment. Handle issues related to system login, email, VPN, and network connectivity. 2. Equipmen…
Skills: IT Technical Support, Windows Systems, Office Suite, LAN/Wi-Fi Management, Hardware Repair
Daventry, England, United Kingdom · On-site
Job Description 1. Routine IT Support: Provide technical support for employees' computers, printers, scanners, and other equipment. Handle issues related to system login, email, VPN, and network connectivity. 2. Equipmen…
Skills: IT Technical Support, Windows Systems, Office Suite, LAN/Wi-Fi Management, Hardware Repair
Barcelona, Catalonia, Spain · On-site
About Cainiao Group Cainiao Group was established in 2013, incubated in Alibaba's largest global e-commerce ecosystem, and is the global leader in the e-commerce logistics industry. Our business covers international expr…
Skills: DSP Management, Sourcing, Partner Performance Management, Capacity Planning, Regional Expansion
Strasbourg, Grand Est, France · On-site
Role Summary The Last Mile Hub Leader is responsible for managing and optimizing hub and delivery operations across a defined region. The role has two distinct but linked scopes of responsibility: On-the-road (regional l…
Skills: Last Mile Management, Logistics Operations, People Leadership, KPI Management, Capacity Planning
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Provide routine technical support for employees' hardware and software while managing IT assets and account permissions. Maintain network stability and implement information security policies to ensure system compliance.
Requires 1-3 years of IT support experience with knowledge of Windows, basic networking, and computer hardware. A degree in Computer Science or a related field is preferred along with strong communication skills.
1. Routine IT Support: Provide technical support for employees' computers, printers, scanners, and other equipment. Handle issues related to system login, email, VPN, and network connectivity.
2. Equipment and Asset Management: Responsible for the registration, issuance, retrieval, and maintenance of IT assets such as computers, monitors, and mobile devices.
3. Network and System Maintenance: Assist in maintaining the company's LAN, Wi-Fi, switches, and other network equipment. Monitor network stability and handle network anomalies. Assist in managing infrastructure such as servers, NAS, and backup systems.
4. Access Control and Account Management: Create, modify, and disable employee accounts (email, system permissions, application permissions). Ensure that permission allocation complies with security standards.
5. Information Security and Compliance: Implement the company's IT security policies, including patch updates, antivirus protection, and access control. Monitor potential security risks and report them promptly. Assist in conducting security training or awareness campaigns.
1. Skills and Experience: 1-3 years of IT technical support or maintenance experience. Familiar with Windows systems, Office suite, and common office software. Basic network knowledge including LAN, Wi-Fi, routers, and switches. Basic computer hardware knowledge, capable of simple repairs or replacements. Experience using ticketing systems and asset management systems is preferred. Understanding of basic information security concepts (permissions, backups, antivirus, etc.).
2. Excellent communication skills and service awareness. Patient, meticulous, and able to independently analyze and solve problems. Responsible and able to remain stable under pressure. Strong learning ability and willing to continuously improve technical skills. Team player.
3. Priority will be given to candidates with majors in computer science, information technology, network engineering, or related fields.
Cainiao Mission: Make it easy to do business anywhere
Founded in 2013, Cainiao is a global leader in e-commerce logistics. Drawing on our deep e-commence insights, purposely built technology and a proven commitment to sustainability, we offer three core services, including global express, global supply chain, and logistics technology solutions. With a smart logistics network that spans over 200 countries and territories worldwide, our global express division excels in various segments, including cross-border express delivery and nationwide express services in markets such as China, Europe, and the Americas. With a long-term mission to achieve nationwide delivery within 24 hours and worldwide delivery within 72 hours, Cainiao bridges global markets, empowering businesses and individuals to seize global trade opportunities.
Offices: Hangzhou, CN
Cainiao Mission: Make it easy to do business anywhere
Founded in 2013, Cainiao is a global leader in e-commerce logistics. Drawing on our deep e-commence insights, purposely built technology and a proven commitment to sustainability, we offer three core services, including global express, global supply chain, and logistics technology solutions. With a smart logistics network that spans over 200 countries and territories worldwide, our global express division excels in various segments, including cross-border express delivery and nationwide express services in markets such as China, Europe, and the Americas. With a long-term mission to achieve nationwide delivery within 24 hours and worldwide delivery within 72 hours, Cainiao bridges global markets, empowering businesses and individuals to seize global trade opportunities.
Offices: Hangzhou, CN
