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Jobs at BuildOn Technologies (Now Hiring) — 1 open

BuildOn Technologies logoBuildOn Technologies

Account Executive

Houston, Texas, United States · On-site

Mid level

At BuildOn Technologies, we help homebuilders simplify complex operations through technology that connects people, processes, and data. Our platforms empower builders to improve the customer experience, streamline design…

Skills: Account Management, Customer Success, Relationship Building, Project Management, Software Training

BuildOn Technologies logo

Account Executive

BuildOn Technologies

Houston, Texas, United States • On-site

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Mid level

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  • Full-time
  • Posted 1d ago
  • ~40 hrs/week

Responsibilities

The Account Executive serves as the primary relationship manager for a portfolio of customers to drive satisfaction, retention, and product adoption. They are responsible for aligning technology solutions with business objectives and coordinating onboarding and training efforts.

Requirements

Candidates need 3+ years of experience in account management, sales, or customer-facing roles with strong communication and organizational skills. Experience in SaaS, construction technology, or homebuilding is considered a bonus.

Full job description

At BuildOn Technologies, we help homebuilders simplify complex operations through technology that connects people, processes, and data. Our platforms empower builders to improve the customer experience, streamline design and purchasing workflows, and operate more efficiently across every stage of the homebuilding journey.

We're looking for an Account Executive who is passionate about building long-term customer partnerships. This role goes beyond traditional account management, it's about becoming a trusted advisor, driving customer success, increasing product adoption, and helping our customers maximize the value of BuildOn's technology solutions.

What You'll Own

  • Serve as the primary relationship manager for an assigned portfolio of customer accounts, building trusted partnerships with key stakeholders and decision-makers.
  • Drive customer satisfaction, retention, and long-term account growth by understanding each customer's business objectives and aligning BuildOn solutions to their needs.
  • Identify opportunities to expand product adoption, increase engagement, and support strategic growth within existing customer accounts.
  • Communicate software releases, new features, system updates, training resources, and best practices to ensure customers stay informed and successful.
  • Coordinate customer onboarding activities in partnership with Sales Development and support implementation efforts alongside the Director of Implementation.
  • Deliver virtual and onsite software training sessions for management teams, sales counselors, designers, and end users.
  • Maintain customer contracts, account documentation, budgets, and account receivable activities while ensuring accurate records across internal systems.
  • Prepare customer reports, meeting summaries, follow-up action items, and implementation documentation that drive accountability and project success.
  • Serve as the Voice of the Customer by communicating customer feedback, enhancement requests, and business needs to internal teams.
  • Collaborate closely with Sales, Implementation, Product, Marketing, and Support teams to deliver a seamless customer experience from onboarding through long-term partnership.

Who You Are

  • 3+ years of experience in account management, customer success, sales, or other customer-facing business roles.
  • Exceptional relationship-building and communication skills with the ability to influence and earn trust at every level of an organization.
  • Customer-focused with a consultative mindset and a passion for helping businesses succeed.
  • Highly organized with strong project management skills and the ability to manage multiple priorities simultaneously.
  • Self-motivated, proactive, and results-driven with excellent attention to detail.
  • Comfortable presenting, facilitating customer meetings, and delivering both virtual and in-person training.
  • Proficient with Microsoft Office and CRM or customer management platforms.

Bonus

Experience in homebuilding, construction technology, SaaS, or software implementation environments.

Experience managing customer implementations, driving software adoption, or supporting enterprise technology solutions

About us:

BuildOn Technologies is a software-driven company transforming how the homebuilding and construction industry manages estimating, configuration, and service operations. Through our core platforms, Echelon, VEO Design Studio, and Indago we streamline complex workflows, enhance data accuracy, and deliver scalable, technology-powered solutions.

What sets us apart is our collaborative culture. We operate as a cross-functional team where Service, Sales, Implementation, Development, and Integration work in sync, sharing ownership, solving problems together, and continuously improving our systems.

Related keywords

SaaSCRMHomebuildingConstruction TechnologyCustomer SuccessAccount ManagementSoftware ImplementationProduct AdoptionEnterprise TechnologyEchelonVEO Design StudioIndagoCustomer RetentionStakeholder ManagementConsultative Mindset

About BuildOn Technologies

LinkedInVisit site
Industry
Construction
Company size
51-200 employees
Founded
2000
Headquarters
Houston, Texas
LinkedIn followers
1,830

At BuildOn Technologies, we are redefining the future of residential construction through innovative, purpose-built software solutions. Since our founding in 2000, we’ve been committed to empowering homebuilders and interior finish companies with digital tools that streamline operations, optimize design center workflows, and enhance the overall homebuyer experience. Our comprehensive suite of products is designed to simplify complex processes, improve accuracy, and drive greater efficiency across the entire build cycle.

Offices: 16800 Greenspoint Park Dr, Suite 300N, Houston, Texas 77060, US

Virtual Design StudioDesign CenterUser Experienceand Homebuilding
View all jobs at BuildOn Technologies

About BuildOn Technologies

LinkedInVisit site
Industry
Construction
Company size
51-200 employees
Founded
2000
Headquarters
Houston, Texas
LinkedIn followers
1,830

At BuildOn Technologies, we are redefining the future of residential construction through innovative, purpose-built software solutions. Since our founding in 2000, we’ve been committed to empowering homebuilders and interior finish companies with digital tools that streamline operations, optimize design center workflows, and enhance the overall homebuyer experience. Our comprehensive suite of products is designed to simplify complex processes, improve accuracy, and drive greater efficiency across the entire build cycle.

Offices: 16800 Greenspoint Park Dr, Suite 300N, Houston, Texas 77060, US

Virtual Design StudioDesign CenterUser Experienceand Homebuilding
View all jobs at BuildOn Technologies

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