San Jose, California, United States · On-site
$80k–$100k/yr
Luxury Sales Store Manager - San Jose, CA We are seeking a motivated and dynamic Luxury Sales Store Manager with strong business acumen to lead our team in achieving and exceeding sales goals. This role requires a proact…
Skills: Retail Management, Sales Performance Tracking, Team Leadership, Business Acumen, CRM Software
San Jose, California, United States · On-site
$65k–$70k/yr
Luxury Sales Assistant Manager - San Jose, CA Position Overview: The Luxury Sales Assistant Manager for our San Jose, CA location will build, lead and mentor a team of dedicated Concierges, Customer Experience Assistants…
Skills: Retail Management, Team Leadership, Luxury Sales, Customer Experience, Recruitment
Dallas, Texas, United States · On-site
$55k–$60k/yr
Customer Experience Assistant Manager - Dallas, TX Position Overview: The Customer Experience Assistant Manager for our Dallas showroom location will build, lead and mentor a team of dedicated Concierges, Customer Experi…
Skills: People Management, Retail Sales, Customer Experience, Recruiting, CRM Software
United States · Remote Solely
Associate Director, Retail Brand Marketing & Public Relations Position Overview: Brilliant Earth is seeking a dynamic leader to oversee public relations initiatives. This role will be responsible advancing our mission an…
Skills: Public Relations, Brand Marketing, Media Relations, Corporate Communications, Event Planning
Austin, Texas, United States · On-site
$17/hr–$19/hr
Retail Sales Assistant, Jewelry (Jewelry Stylist) - Austin, TX Our Jewelry Stylists provide an exceptional experience for every Brilliant Earth customer. These team members assist our customers in finding their best jewe…
Skills: Sales Strategies, Customer Service, Luxury Brand Management, Product Knowledge, Lead Management
Beverly Hills, California, United States · On-site
$65k–$70k/yr
Luxury Retail Assistant Manager - Beverly Hills, CA Position Overview: The Luxury Retail Assistant Manager for our Beverly Hills showroom location will build, lead and mentor a team of dedicated Concierges, Customer Expe…
Skills: Retail Management, Team Leadership, Customer Experience, Sales Management, Recruitment
Scottsdale, Arizona, United States · On-site
$17/hr–$19/hr
Retail Sales Assistant, Jewelry - Scottsdale, AZ Our Jewelry Stylists provide an exceptional experience for every Brilliant Earth customer. These team members assist our customers in finding their best jewelry match from…
Skills: Sales Strategies, Customer Service, Problem Solving, Product Knowledge, ERP Systems
Secaucus, New Jersey, United States · On-site
Quality Control Associate (Repairs) - Secaucus, NJ Our Operations team is dedicated to delivering excellence from the time a customer places an order to the moment a customer opens their package. The team coordinates and…
Skills: Jewelry Production, Manufacturing Processes, ERP Systems, MES Systems, Quality Assurance
Houston, Texas, United States · On-site
$19/hr–$21/hr
Showroom Coordinator - Houston, TX Our Retail Operations Coordinator is dedicated to providing an exceptional experience for every Brilliant Earth customer while aiding fulfillment and operational needs. The goal of the …
Skills: Customer Service, Retail Operations, Inventory Management, Order Fulfillment, Visual Merchandising
Columbus, Ohio, United States · On-site
$19/hr–$21/hr
Showroom Coordinator – Columbus, Ohio Our Retail Operations Coordinator is dedicated to providing an exceptional experience for every Brilliant Earth customer while aiding fulfillment and operational needs. The goal of t…
Skills: Customer Service, Inventory Management, Order Fulfillment, Visual Merchandising, Communication Skills
New York, New York, United States · On-site
$24/hr–$26/hr
Jewelry Sales Consultant - Manhattan - Nolita, NY Our Jewelry Sales Consultant provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Sales Consultant, you will guide the customer through the …
Skills: Sales Strategies, Customer Experience, Lead Management, Product Knowledge, Communication
Birmingham, Michigan, United States · On-site
$20/hr–$22/hr
Jewelry Consultant - Birmingham, Michigan Our Jewelry Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Consultant you will guide the customer through the life of the sale thr…
Skills: Sales Strategies, Customer Experience, Lead Management, Product Knowledge, Communication
Washington, District of Columbia, United States · On-site
$22/hr–$24/hr
Sales Associate, Jewelry (Part-time) - Washington D.C Our Jewelry Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Consultant you will guide the customer through the life of …
Skills: Sales Strategies, Customer Experience, Lead Management, Product Knowledge, Communication
Fairfax, Virginia, United States · On-site
$20/hr–$22/hr
Retail Sales Assistant, Jewelry - Fairfax, VA Our Jewelry Stylists provide an exceptional experience for every Brilliant Earth customer. These team members assist our customers in finding their best jewelry match from ou…
Skills: Sales Strategies, Customer Service, Problem Solving, Product Knowledge, Lead Management
New York, New York, United States · On-site
$22/hr–$24/hr
Jewelry Stylist (Part-time) - Nolita, NY Our Jewelry Stylists provide an exceptional experience for every Brilliant Earth customer. These team members assist our customers in finding their best jewelry match from our lux…
Skills: Sales Strategies, Customer Service, Luxury Brand Management, Product Knowledge, ERP Systems
New York, New York, United States · On-site
$22/hr–$24/hr
Retail Sales Assistant, Jewelry (Jewelry Stylist) - Nolita, NY Our Jewelry Stylists provide an exceptional experience for every Brilliant Earth customer. These team members assist our customers in finding their best jewe…
Skills: Sales Strategies, Customer Service, Luxury Brand Management, Product Knowledge, Lead Management
Edina, Minnesota, United States · On-site
$20/hr–$22/hr
Jewelry Consultant - Edina, MN Our Jewelry Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Consultant you will guide the customer through the life of the sale through our en…
Skills: Sales Strategies, Customer Experience, Lead Management, Product Knowledge, Communication
Palo Alto, California, United States · On-site
$24/hr–$26/hr
Jewelry Consultant (Part-Time) - Palo Alto, CA Our Jewelry Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Consultant you will guide the customer through the life of the sal…
Skills: Sales Strategies, Customer Experience, Lead Management, Product Knowledge, Communication
New York, New York, United States · On-site
$24/hr–$26/hr
Jewelry Consultant - Brooklyn, NY Our Jewelry Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Consultant you will guide the customer through the life of the sale through our…
Skills: Sales Strategies, Customer Experience, Lead Management, Product Knowledge, Communication
Alpharetta, Georgia, United States · On-site
$55k–$60k/yr
Luxury Retail Assistant Manager - Alpharetta, GA Position Overview: The Customer Experience Assistant Manager for our Alpharetta showroom location will build, lead and mentor a team of dedicated Concierges, Customer Expe…
Skills: Retail Management, Team Leadership, Luxury Customer Service, Sales Target Achievement, Recruitment
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Lead and mentor a retail team to achieve sales targets while managing overall showroom operations and efficiency. Focus on delivering exceptional luxury customer experiences and collaborating cross-functionally to drive business growth.
Requires proven experience managing people in retail or direct-to-consumer sales with a strong ability to analyze data and lead teams. A bachelor's degree is preferred along with proficiency in CRM software and an entrepreneurial mindset.
Luxury Sales Store Manager - San Jose, CA
We are seeking a motivated and dynamic Luxury Sales Store Manager with strong business acumen to lead our team in achieving and exceeding sales goals. This role requires a proactive leader with a deep focus on driving sales performance, ownership of store outcomes, and exceptional leadership abilities. This results-oriented leader will foster a passion for delivering exceptional customer experiences and driving sales performance.
The ideal candidate will be able to work a full-time schedule of Tuesday - Saturday. This role is in-person at our San Jose, CA showroom location.
The targeted salary budget for this position is $80k - 100k annually. This compensation budget range may be adjusted at any time at the discretion of the company.
Key Responsibilities:
Qualifications:
What We Offer
At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including:
How to Apply & What to Expect:
Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond.
You’ll receive an email when we’ve received your application and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and an opportunity to chat with a few of our Customer Experience senior leaders via video call!
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More About Us
At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time.
Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations.
When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information.
Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records.
Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee’s specific record and the duties and requirements of the specific job.
Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100.
If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at [email protected].
We are passionate about cultivating a more transparent, sustainable, and compassionate, and inclusive jewelry industry.
Brilliant Earth was founded by Beth Gerstein and Eric Grossberg as a response to the lack of transparency and irresponsible mining practices that confront the jewelry industry today. Brilliant Earth began with the belief that exceptional quality, ethically sourced jewelry can be an effective tool for social change. From our award-winning jewelry designs and responsibly sourced materials, to our personalized showroom experience, customers never need to compromise between quality and conscience. Brilliant Earth makes jewelry you can feel good about wearing with thoughtful craftmanship in every phase of production. With our Beyond Conflict Free™ diamonds and commitment to social and environmental responsibility, we hope to inspire a more transparent, sustainable, compassionate, and inclusive jewelry industry. Brilliant Earth is one of the fastest growing ecommerce jewelers in the world, and a leader in ethical origin fine jewelry. We are on the lookout for bright, motivated candidates who are eager to make an impact from day one and grow with a team of passionate and kind people!
Offices: 300 Grant, San Francisco, California 94108, US · 100 Fillmore St, Denver, Colorado 80206, US · 8797 Beverly Blvd, Suite 206, West Hollywood, California 90048, US · 4575 La Jolla Village Dr, Suite 1174, San Diego, California 92121, US · 3332 Cadys Alley NW, Washington, District of Columbia 20007, US
We are passionate about cultivating a more transparent, sustainable, and compassionate, and inclusive jewelry industry.
Brilliant Earth was founded by Beth Gerstein and Eric Grossberg as a response to the lack of transparency and irresponsible mining practices that confront the jewelry industry today. Brilliant Earth began with the belief that exceptional quality, ethically sourced jewelry can be an effective tool for social change. From our award-winning jewelry designs and responsibly sourced materials, to our personalized showroom experience, customers never need to compromise between quality and conscience. Brilliant Earth makes jewelry you can feel good about wearing with thoughtful craftmanship in every phase of production. With our Beyond Conflict Free™ diamonds and commitment to social and environmental responsibility, we hope to inspire a more transparent, sustainable, compassionate, and inclusive jewelry industry. Brilliant Earth is one of the fastest growing ecommerce jewelers in the world, and a leader in ethical origin fine jewelry. We are on the lookout for bright, motivated candidates who are eager to make an impact from day one and grow with a team of passionate and kind people!
Offices: 300 Grant, San Francisco, California 94108, US · 100 Fillmore St, Denver, Colorado 80206, US · 8797 Beverly Blvd, Suite 206, West Hollywood, California 90048, US · 4575 La Jolla Village Dr, Suite 1174, San Diego, California 92121, US · 3332 Cadys Alley NW, Washington, District of Columbia 20007, US
