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Full-time
bachelor degree
Posted 13d ago
~40 hrs/week
Responsibilities
The analyst is responsible for managing the Invoice to Cash end-to-end process, including reconciling overdue accounts and handling customer communications. They will manage low-risk portfolios and collaborate with other departments to resolve payment discrepancies and improve processes.
Requirements
Candidates should be advanced students or graduates in Accounting, Business Administration, Economics, or Industrial Engineering. A minimum of 2 years of experience in accounts receivable or accounting is required, along with proficiency in MS Office and ERP systems.
Full job description
Company Description
Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience. Around 9,000 associates at 27 locations support national and international customers in more than 35 languages, primarily from the automotive, travel and transportation, and logistics sectors as well as information and communication technology.
The Collections Expert Analyst is going to support the Invoice to Cash end-to-end process in the Business Service Center. Learning and completing daily Collection tasks.
General Job Responsibilities
The Collections Analyst is responsible for various activities in the Invoice to Cash end-to-end process (O2C, OTC) in the Business Service Center, including:
Research and reconcile overdue accounts/invoices.
Maintain accurate record of past due accounts & collection efforts.
Process & send statements.
Maintain customer files.
Performs customer portfolio auditing functions accurately and meets audit deadlines.
Handle customer communication for the business unit.
Follow up on payment on accounts and customer deductions, resolve short pays, debit memos and unused credits with customer.
Learn how to generate work-plans to meet targets and manage workload balances with senior assistance.
Implement processes and activities required in the invoice to cash process/deduction through training, skill acquisition and continuous improvement.
Follow up on POA, CIA, orders on block, rejected claims, assigned accounts and outlook emails.
Complete tasks in an orderly and planned way according to SLA on the Get Paid Queue, meet KPI target based on the division, correctly POA follow up, and keep 2-day SLA for outlook emails.
Maintain specific customer accounts and all support documentation required.
Maintain updated WI within the team by making the necessary changes to it.
Further investigate payments without supporting detail and properly posting all discrepancies (part number detail, capturing the correct data in the correct fields to ensure proper account coding).
Management reviews, special projects and ad hoc requests are all part of normal job duties.
Manage medium risk level portfolio.
Provide high level of customer services.
Work in a team environment, which involves collaboration and use of team-based methods and tools.
Participate in at least 2 CIP processes and propose innovation ideas within AR-Area
Identify issues on a timely manner and provide visibility to the management team when something is going to negatively affect the operation.
Follow up for a daily application and discrepancy management.
Research about solutions, generate and communicate process improvement ideas.
Support answering of questions on the telephone or via email.
Reports and addressing customer inquiries.
Participate to status meetings, both internally and with clients.
Attend and/or contribute on trainings (internal).
Perform other functions related to the position.
Qualifications
Advanced student in accounting or a related field (Accounting, Business Administration, Economics, Industrial Engineering)
English level B2+ C1
Strong computer skills including MS Office (Excel) and Adobe Reader, banking portals, and other ERP systems, preferred.
Knowledge of accounts receivable processes including account reconciliation, cash application.
Minimum of 2 years in an accounts receivable role, or accounting experience. Experience in a business service center preferred.
The Bosch Group is a leading global supplier of technology and services. It employs roughly 413,000 associates worldwide (as of December 31, 2025). The company generated sales of 91 billion euros in 2025. Its operations are divided into four business sectors: Mobility, Industrial Technology, Consumer Goods, and Energy and Building Technology. With its business activities, the company aims to use technology to help shape universal trends such as automation, electrification, digitalization, connectivity, and an orientation to sustainability. In this context, Bosch’s broad diversification across regions and industries strengthens its innovativeness and robustness. Bosch uses its proven expertise in sensor technology, software, and services to offer customers cross-domain solutions from a single source. It also applies its expertise in connectivity and artificial intelligence in order to develop and manufacture user-friendly, sustainable products. With technology that is “Invented for life,” Bosch wants to help improve quality of life and conserve natural resources. The Bosch Group comprises Robert Bosch GmbH and its roughly 500 subsidiary and regional companies in over 60 countries. Including sales and service partners, Bosch’s global manufacturing, engineering, and sales network covers nearly every country in the world. Bosch’s innovative strength is key to the company’s further development. At 136 locations across the globe, Bosch employs some 82,000 associates in research and development.
Instagram: https://www.instagram.com/boschglobal/
Facebook: https://www.facebook.com/BoschGlobal
Glassdoor: https://bit.ly/3raTZnH
Imprint: www.bosch.com/corporate-information
Privacy statement: https://www.bosch.com/data-protection-notice-bosch-linkedin/
Offices: Robert-Bosch-Platz 1, Gerlingen-Schillerhöhe, Baden-Wuerttemberg 70839, DE
Mobility SolutionsIndustrial TechnologyConsumer GoodsEnergy and Building TechnologyConnected IndustriesInternet of ThingsAutomated DrivingSmart HomeSoftwareArtificial Intelligence
The Bosch Group is a leading global supplier of technology and services. It employs roughly 413,000 associates worldwide (as of December 31, 2025). The company generated sales of 91 billion euros in 2025. Its operations are divided into four business sectors: Mobility, Industrial Technology, Consumer Goods, and Energy and Building Technology. With its business activities, the company aims to use technology to help shape universal trends such as automation, electrification, digitalization, connectivity, and an orientation to sustainability. In this context, Bosch’s broad diversification across regions and industries strengthens its innovativeness and robustness. Bosch uses its proven expertise in sensor technology, software, and services to offer customers cross-domain solutions from a single source. It also applies its expertise in connectivity and artificial intelligence in order to develop and manufacture user-friendly, sustainable products. With technology that is “Invented for life,” Bosch wants to help improve quality of life and conserve natural resources. The Bosch Group comprises Robert Bosch GmbH and its roughly 500 subsidiary and regional companies in over 60 countries. Including sales and service partners, Bosch’s global manufacturing, engineering, and sales network covers nearly every country in the world. Bosch’s innovative strength is key to the company’s further development. At 136 locations across the globe, Bosch employs some 82,000 associates in research and development.
Instagram: https://www.instagram.com/boschglobal/
Facebook: https://www.facebook.com/BoschGlobal
Glassdoor: https://bit.ly/3raTZnH
Imprint: www.bosch.com/corporate-information
Privacy statement: https://www.bosch.com/data-protection-notice-bosch-linkedin/
Offices: Robert-Bosch-Platz 1, Gerlingen-Schillerhöhe, Baden-Wuerttemberg 70839, DE
Mobility SolutionsIndustrial TechnologyConsumer GoodsEnergy and Building TechnologyConnected IndustriesInternet of ThingsAutomated DrivingSmart HomeSoftwareArtificial Intelligence