Jobs at Bond Brand Loyalty (Now Hiring) — 24 open — Page 2

About the Role
We are looking for a detail-oriented Specialist, Resource Management to join our operations team. In this role, you will support day-to-day workforce planning, capacity forecasting, operational process maintenance, and financial tracking for assigned teams. You will play a key role in ensuring accurate data, efficient scheduling, and compliance with established processes — enabling our teams to deliver projects smoothly and on time. Qualifications & Skills

• 3-5 years’ experience in resource management, operations coordination, or capacity planning.
• Strong analytical skills with proficiency in Excel, resource planning tools, or similar systems.
• Excellent attention to detail and organizational skills.
• Ability to work collaboratively and communicate effectively with multiple stakeholders.
• Understanding financial tracking and forecasting processes is an asset.
• High ownership mindset with the ability to operate independently, manage ambiguity, and drive outcomes.
• Ability to facilitate collaborative discussions regarding resource assignment, utilization and gap analysis between resource managers and leaders

Key Responsibilities
Resource Management & Capacity Planning 

• Manage workforce planning and utilization tracking for assigned teams.
• Prepare capacity forecasts using provided inputs and historical data.
• Monitor workloads and escalate risks or gaps to the Resource Manager or Director.
• Prepare quarterly resourcing data and reports for leadership review.
• Proactively adjust plans within approved parameters to ensure demand is met.

Operational & Process Excellence 

• Develop, document, and maintain standard operating procedures (SOPs) and operational plans.
• Participate in operational reviews, providing data and observations to support improvement initiatives.
• Ensure compliance with established processes, escalating exceptions when necessary.

Financial Planning & Oversight 

• Track actual labour hours and costs in established systems.
• Prepare variance reports for review by Finance or Delivery leads.
• Enter and monitor contractor time and invoices.
• Support validation of project and resourcing forecasts by providing accurate data.

Key Performance Indicators (KPIs)

• Timely and accurate workforce planning and utilization reports.
• Capacity forecasts delivered on schedule with minimal errors.
• Compliance issues identified and escalated promptly.
• Accurate and timely financial tracking and reporting.
• Contractor invoices processed on schedule.

Compensation: The expected base salary compensation for this role is $69,816.10  to $94,693.50 CAD annually. 
Use of Artificial Intelligence (AI): Bond uses AI tools during parts of the screening, assessment, and selection process, supporting a fair and efficient hiring process.  We welcome applications from all qualified candidates; however, only those selected for an interview will be contacted.  
Vacancy Type: This posting is for a newly created vacancy within Bond. 
The actual base salary compensation will vary depending on local market conditions, geography, and relevant job-related factors such as skills, qualifications, experience, and education/training.  

At Bond, we believe compensation is more than a salary. Our Total Rewards program is designed to help you grow your career, support your well-being and keep you meaningfully connected:  Flexibility: A hybrid work model and flexible vacation offers agility to meet the needs of our global business and workforce, allowing us to inspire the best from our people. 

Moments that matter: Social events like F1rst Thursdays, Kick-Off gatherings, and holiday parties make it easy to build relationships and have fun. 
Health & Wellness support: Competitive healthcare and wellness benefits that care for both body and mind including Medical, Dental, Vision, Health Care Spending Account, Employee Assistance Program, access to 24/7 virtual healthcare and/or consultation services for you and your family — all available from your first day. 
Future-focused: Retirement planning assistance with company matching.  
Career development: Access to learning programs, mentorship, stretch projects, and internal mobility to keep you moving forward. 
Celebrating your impact: Recognition programs for individual and team achievements, peer-nominated awards, and service anniversaries.