Akron, Ohio, United States · Hybrid
Position Summary: The Remote Support Professional provides remote monitoring, coaching, and assistance to individuals receiving services through The Blick Center's Remote Support Program. This position promotes independe…
Skills: Remote Monitoring, Crisis Intervention, Customer Service, Problem Solving, Person-Centered Planning
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Provide remote monitoring, coaching, and assistance to individuals to promote independence while ensuring their health and safety. Respond to alerts, coordinate emergency responses, and document all services provided through technology-based supports.
Requires a high school diploma or equivalent with strong computer skills and the ability to remain calm during emergencies. Experience supporting individuals with developmental disabilities or behavioral health needs is preferred.
The Remote Support Professional provides remote monitoring, coaching, and assistance to individuals receiving services through The Blick Center's Remote Support Program. This position promotes independence while ensuring the health, safety, and well-being of persons supported through technology-based supports. The Remote Support Professional responds to alerts and requests for assistance, provides guidance and problem-solving, coordinates emergency responses when necessary, and documents all services accurately and timely.
The Blick Center is an Equal Opportunity Employer and is committed to fostering a diverse and inclusive workplace. Employment decisions are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.
The Blick Center complies with all applicable federal, state, and local employment laws, regulations, and standards. Employees are expected to perform their duties in accordance with these requirements, as well as all organizational policies, procedures, and ethical standards.
The Blick Center supports individuals with developmental, behavioral, physical or mental health conditions with the services, support, and resources they need to reach their full potential
Offices: Akron, US
The Blick Center supports individuals with developmental, behavioral, physical or mental health conditions with the services, support, and resources they need to reach their full potential
Offices: Akron, US
