Clera home
·Dashboard

Jobs at Blenheim Chalcot (Now Hiring) — 7 open

Blenheim Chalcot logoBlenheim Chalcot

Operations Support Executive - Customer Experience

Mumbai City, Maharashtra, India · On-site

Entry level

About Liberis: Liberis is on a mission to supercharge the power of small businesses all over the world - delivering the financial products they need to grow through a network of global partners.Before all else, Liberis i…

Skills: Customer Experience, Written Communication, Verbal Communication, Organizational Skills, Problem Solving

Blenheim Chalcot logoBlenheim Chalcot

Operations Support Executive - Funding Operations

Mumbai City, Maharashtra, India · On-site

Entry level

About Liberis: Liberis is on a mission to supercharge the power of small businesses all over the world - delivering the financial products they need to grow through a network of global partners.Before all else, Liberis i…

Skills: Operations Support, Administrative Tasks, Payment Processing, Process Automation, Excel

Blenheim Chalcot logoBlenheim Chalcot

Senior Software Engineer - Fullstack

Mumbai City, Maharashtra, India · On-site

Senior

Title: Senior Software Engineer (Fullstack) Location: Mumbai, India Are you excited by the idea of helping scale a fast-growing tech business across London, Mumbai and Austin? Do you want to contribute towards building c…

Skills: React.js, Next.js, Python, Microservices, System Design

Blenheim Chalcot logoBlenheim Chalcot

Finance Associate

Mumbai City, Maharashtra, India · On-site

Mid level

This role offers a unique opportunity to work at the intersection of a pioneering venture builder, Blenheim Chalcot, and one of its leading FinTech ventures, Oakbrook. Blenheim Chalcot builds and supports disruptive digi…

Skills: Double-entry Accounting, Accruals And Prepayments, Reconciliations, UK VAT Filing, Microsoft Excel

Blenheim Chalcot logoBlenheim Chalcot

Credit Underwriter

Mumbai City, Maharashtra, India · On-site

Mid level

About Blenheim Chalcot Blenheim Chalcot India is part of Blenheim Chalcot, a global venture builder headquartered in London. With over 26 years of innovation, we've been at the forefront of creating some of the most grou…

Skills: Underwriting, Financial Analysis, SQL, Python, GCP

Blenheim Chalcot logoBlenheim Chalcot

Graduate Programme - Customer Success

London, England, United Kingdom · On-site

Entry level

Are you excited by the idea of joining a high-growth, data-led business at the intersection of marketing, analytics, and technology? Do you want to learn how fast-scaling tech businesses operate while developing valuable…

Skills: Account Management, Customer Success, Data Analysis, Excel, Relationship Building

Blenheim Chalcot logoBlenheim Chalcot

Senior Software Engineer

Mumbai City, Maharashtra, India · On-site

Senior

Location: Mumbai, India (Andheri East) Description: We’re hiring Senior Software Engineers to lead the design and delivery of robust, scalable, and production-grade data systems across a high-growth, multi-venture enviro…

Skills: Python, Java, SQL, NoSQL, AWS

Blenheim Chalcot logo

Operations Support Executive - Customer Experience

Blenheim Chalcot

Mumbai City, Maharashtra, India • On-site

Apply
Entry level

Tired of cold applications?

Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.

  • Full-time
  • Posted 11h ago
  • ~40 hrs/week

Responsibilities

Act as the primary point of contact for merchants, managing digital queries via email and live chat. Collaborate with internal teams to resolve payment issues and share customer feedback to improve products and processes.

Requirements

Requires fluency in English and previous experience in customer experience, preferably within fintech or financial services. Candidates must be proficient in Excel and CRM tools like Salesforce, with the ability to work independently during late-shift hours.

Full job description

About Liberis:

Liberis is on a mission to supercharge the power of small businesses all over the world - delivering the financial products they need to grow through a network of global partners.Before all else, Liberis is a technology company, connecting finance with small businesses. We use data to help partners understand their customers’ real time needs and tech to offer tailor-made funding and financial products. Empowering small businesses to grow and keep their independent spirit alive is central to our vision. Up to now we have funded almost 40,000 small businesses with over $1.5bn - but we believe there is much more to be done.

The Role:

Customer Operations sits at the heart of Liberis. We own the merchant journey from onboarding through to in-life support. Your work ensures our merchants enjoy a delightful and friction-free experience.

What you’ll be doing:

  • Be the main point of contact for our merchants
  • Own digital customer queries end-to-end via email and live chat
  • Investigate and resolve payment-related issues
  • Work closely with Sales, Underwriting and other teams to ensure a smooth merchant experience
  • Share customer feedback to help improve our product and processes

What we are looking for:

  • Fluent in English with excellent written and verbal communication skills
  • Previous experience in a customer experience role - ideally in financial services or fintech (though not essential)
  • Excellent organisational skills with the ability to prioritise and handle multiple tasks in a fast-paced environment
  • Strong attention to detail and a proactive approach to problem-solving
  • Comfortable working with data and numerical information in Excel to support investigations and reporting
  • Skilled in using modern business tools (Salesforce or similar CRM/ops systems)
  • Collaborative mindset and a genuine interest in helping colleagues succeed
  • Comfortable working independently during late-shift hours, with the judgement to follow guidance, manage priorities and escalate when needed

Liberis is an equal opportunities employer. We welcome applications from all candidates, including individuals with disabilities and provide reasonable adjustments as required.

Related keywords

Customer ExperienceFintechFinancial ServicesSalesforceCRMExcelMerchant JourneyOnboardingLive ChatPayment IssuesCustomer OperationsBlenheim Chalcot India

About Blenheim Chalcot

LinkedInVisit site

Building Innovative Technology Businesses

Industry
Technology, Information and Internet
Company size
1,001-5,000 employees
Founded
1998
Headquarters
London, England
LinkedIn followers
33,919

Blenheim Chalcot is a global venture builder headquartered in the vibrant Scale Space campus in White City, London. With over 26 years of innovation, we've been at the forefront of creating some of the most groundbreaking GenAI-enabled companies. Our ventures lead the charge in digital disruption across a spectrum of industries, from FinTech to EdTech, GovTech to Media, and beyond. Our global presence spans the US, Europe, and Southeast Asia, with a portfolio that employs over 3,000 individuals, manages assets exceeding £1.8 billion, and boasts total portfolio sales of over £500 million. At Blenheim Chalcot, we're more than venture capitalists; we're venture builders. We invest not only funds but also our wealth of knowledge, experience, and innovative ideas. We provide our ventures with the essential infrastructure and support they need to grow from start-up to scale to exit. Our entrepreneurs and co-founders benefit from access to global networks and business development services, enabling them to scale rapidly. Our digital expertise empowers big businesses to become more agile, while their global reach accelerates our ventures' growth. Our mission is to be a great place for great people to become great entrepreneurs. We understand that in today's rapidly evolving business landscape, staying ahead requires constant upskilling and adaptability. Through our learning initiative, RedTeam, we offer comprehensive training programmes in a dynamic atmosphere, empowering our team members to tackle challenges head-on, expand their knowledge, and develop their skillset. We're committed to transforming our ventures into profitable, sustainable businesses that revolutionise industries. Our ventures are designed to adapt to emerging customer behaviours and needs, ensuring that Blenheim Chalcot remains at the cutting edge of innovation. Join us and be part of nurturing the next generation of AI businesses that are prepared to reshape the world.

Offices: ScaleSpace, 58 Wood Lane, London, England W12 7DP, GB · 103-104 B Wing, Fulcrum Hiranandani Business Park, Sahar Airport Road, Mumbai, Andheri(East) 400099, IN · 200 Central Ave, 4th Floor, St. Petersburg, Florida 33701, US · 80 Strand Street, Cape Town, Western Cape 8001, ZA

FinanceSoftwareFinancial ServicesVenture Capital
View all jobs at Blenheim Chalcot

About Blenheim Chalcot

LinkedInVisit site

Building Innovative Technology Businesses

Industry
Technology, Information and Internet
Company size
1,001-5,000 employees
Founded
1998
Headquarters
London, England
LinkedIn followers
33,919

Blenheim Chalcot is a global venture builder headquartered in the vibrant Scale Space campus in White City, London. With over 26 years of innovation, we've been at the forefront of creating some of the most groundbreaking GenAI-enabled companies. Our ventures lead the charge in digital disruption across a spectrum of industries, from FinTech to EdTech, GovTech to Media, and beyond. Our global presence spans the US, Europe, and Southeast Asia, with a portfolio that employs over 3,000 individuals, manages assets exceeding £1.8 billion, and boasts total portfolio sales of over £500 million. At Blenheim Chalcot, we're more than venture capitalists; we're venture builders. We invest not only funds but also our wealth of knowledge, experience, and innovative ideas. We provide our ventures with the essential infrastructure and support they need to grow from start-up to scale to exit. Our entrepreneurs and co-founders benefit from access to global networks and business development services, enabling them to scale rapidly. Our digital expertise empowers big businesses to become more agile, while their global reach accelerates our ventures' growth. Our mission is to be a great place for great people to become great entrepreneurs. We understand that in today's rapidly evolving business landscape, staying ahead requires constant upskilling and adaptability. Through our learning initiative, RedTeam, we offer comprehensive training programmes in a dynamic atmosphere, empowering our team members to tackle challenges head-on, expand their knowledge, and develop their skillset. We're committed to transforming our ventures into profitable, sustainable businesses that revolutionise industries. Our ventures are designed to adapt to emerging customer behaviours and needs, ensuring that Blenheim Chalcot remains at the cutting edge of innovation. Join us and be part of nurturing the next generation of AI businesses that are prepared to reshape the world.

Offices: ScaleSpace, 58 Wood Lane, London, England W12 7DP, GB · 103-104 B Wing, Fulcrum Hiranandani Business Park, Sahar Airport Road, Mumbai, Andheri(East) 400099, IN · 200 Central Ave, 4th Floor, St. Petersburg, Florida 33701, US · 80 Strand Street, Cape Town, Western Cape 8001, ZA

FinanceSoftwareFinancial ServicesVenture Capital
View all jobs at Blenheim Chalcot

Similar companies hiring

Carvana (2369)Delivery Hero (991)Peraton (905)SFS (878)Mindrift (816)Celestica (814)BukuWarung (603)Cox Business (579)Tieto (506)AUTO1 Group (501)Lifted, an Upwork Company (314)Arrow Electronics (305)
Clera home

Your AI-talent agent. Connecting talents with dream jobs.

Earn $5,000

Tools

  • Salary Calculator
  • Resume Review
  • Startup Map

Explore

  • Jobs
  • Discover Jobs
  • Companies
  • Referral

Platform

  • Pricing
  • Integrations
  • Partners
  • Acquihire

Clera

  • Manifesto
  • Engineering
  • We are hiring!
  • FAQs
  • Blog
  • Press

Tools

  • Salary Calculator
  • Resume Review
  • Startup Map

Explore

  • Jobs
  • Discover Jobs
  • Companies
  • Referral

Platform

  • Pricing
  • Integrations
  • Partners
  • Acquihire

Clera

  • Manifesto
  • Engineering
  • We are hiring!
  • FAQs
  • Blog
  • Press

© 2026 Clera Labs, Inc.

PrivacyTermsBug Bounty