São Paulo, São Paulo, Brazil · Hybrid
What You’ll Do Lead & Mentor: Directly manage, coach, and evaluate our Customer Service Sr & Jr team members, fostering a customer-obsessed and technically empowered team culture.Master Live Event Readiness: Organize shi…
Skills: Team leadership, Technical support, Customer experience, OTT streaming, IPTV
Buenos Aires, Argentina · Hybrid
The Role BitKernel is hiring a customer-facing Sales Engineer to support our LATAM sales team. This person will be paired directly with our Business Development team and will play a key role in technical discovery, produ…
Skills: Technical Discovery, Product Demonstrations, Solution Design, SaaS, API Integration
São Paulo, São Paulo, Brazil · On-site
About the RoleWe Are Hiring: Content Partnerships Manager (Brazil) Are you a connector in the Brazilian media landscape with a passion for the creator economy and streaming ecosystems? Doozy is looking for a strategic, c…
Skills: Content Acquisition, Strategic Sourcing, Commercial Negotiation, Licensing Agreements, Market Intelligence
Austin, Texas, United States · Hybrid
About the Role We are looking for a Director of Operations with a global mindset, strong execution capabilities, and strategic operational leadership. This role is primarily responsible for providing operational consulti…
Skills: Strategic Planning, Global Operations Management, User Growth, Monetization Strategy, Team Building
Vancouver, British Columbia, Canada · Hybrid
About the Role As a Software Quality Assurance Engineer, you ensure the quality of our cutting-edge video streaming platform - a pivotal role defining and implementing quality assurance strategies, methodologies, and pro…
Skills: Functional Testing, Performance Testing, Usability Testing, Defect Tracking, Test Automation
São Paulo, São Paulo, Brazil · Hybrid
What Will Your Next Role Look Like? As a Content Operations Specialist at Peliplat, you will play a central role in building and activating our interactive cinema community. This is a hybrid role at the intersection of c…
Skills: Community Management, Creator Operations, Content Creation, Content Curation, Live Event Execution
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The Team Lead will manage and mentor the customer service team while serving as the primary escalation point for complex technical streaming issues. They are responsible for optimizing operational workflows, managing incident protocols during outages, and ensuring adherence to contract SLAs.
Candidates must have at least 3 years of experience in a technical support or service operations leadership role. A solid understanding of video delivery pipelines, streaming protocols, and ticketing systems is required, along with professional proficiency in English.
What You’ll Do
📩 Ready to shape the future of streaming? Apply now or send your CV directly to us!
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BitKernel Technology Inc is an internet technology company specializing in providing streaming platforms for long-form video content, offering secure, comprehensive, end-to-end enterprise business solutions for the video domain. BitKernel’s mission is to deliver all-encompassing video streaming SaaS solutions that cater to a variety of stakeholders, including operators, media content suppliers, channel distributors, and content creators, across both market and operational dimensions. Our ultimate goal is to ensure that high-quality video content is accessible to internet users around the globe, anytime and anywhere. At BitKernel, we are the first members of a fast-growing, exciting global industry. We are proud of what we do and make meaningful impact to our customers. This is a company and career that values lifelong learning at an accelerated rate.
Offices: 9600 Great Hills Trail, Suite 220W, Austin, Texas 78759, US · 7 West 6th Ave, 200, Vancouver, British Columbia V5T2X1, CA · Rua Butantã 434, São Paulo, SP 05424-000, BR
BitKernel Technology Inc is an internet technology company specializing in providing streaming platforms for long-form video content, offering secure, comprehensive, end-to-end enterprise business solutions for the video domain. BitKernel’s mission is to deliver all-encompassing video streaming SaaS solutions that cater to a variety of stakeholders, including operators, media content suppliers, channel distributors, and content creators, across both market and operational dimensions. Our ultimate goal is to ensure that high-quality video content is accessible to internet users around the globe, anytime and anywhere. At BitKernel, we are the first members of a fast-growing, exciting global industry. We are proud of what we do and make meaningful impact to our customers. This is a company and career that values lifelong learning at an accelerated rate.
Offices: 9600 Great Hills Trail, Suite 220W, Austin, Texas 78759, US · 7 West 6th Ave, 200, Vancouver, British Columbia V5T2X1, CA · Rua Butantã 434, São Paulo, SP 05424-000, BR
