Senior Director, Head of Global Patient Engagement, Advocacy & Excellence
Munich, Bavaria, Germany · On-site
Senior+$2.0B raised
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Full-time
postgraduate degree
Competitive Remuneration Packages
Posted 46d ago
Apply by Aug 3
~40 hrs/week
Responsibilities
Lead the global strategy for patient engagement and advocacy to embed patient insights into strategic decision-making and drug development. Establish frameworks for collecting patient experience data and manage relationships with international patient organizations.
Requirements
Requires an advanced degree in life sciences or a related field and at least 10 years of experience in patient advocacy within the biotech or pharmaceutical industry. Must have a proven track record of scaling global programs and leading cross-functional teams.
Full job description
Munich, Germany; Mainz, Germany | full time | Job ID: 11268
About the Role:
The Senior Director Global Patient Engagement & Excellence is accountable for expanding and elevating the company’s patient-centric culture worldwide. This role supports best-in-class processes across all geographies, implements tools, and metrics that ensure excellence in execution, and embeds patient insights into strategic decision making across the organization. Reporting to the VP Head of Global Medical Affairs or the ED International Markets, this role will partner closely with U.S. Patient Engagement & Advocacy, other Medical Affairs roles, Commercial, Market Access, Clinical Development, Legal/Compliance, and regional teams to ensure patients’ voices meaningfully shape our science, strategy, and solutions.
Your Contribution:
Strategic Patient Engagement & Partnership Development
Build and execute a global patient engagement roadmap that aligns with corporate goals and complements.
Identify, prioritize, and cultivate relationships with international patient organizations, advocacy groups, and key opinion leaders; serve as the primary point of contact for ex-U.S. partners or key international organisations.
Co-create patient-focused initiatives (e.g. education and research collaborations) that drive mutual value and improve patient outcomes.
Ensure worldwide consistency in messaging, positioning, and ethical standards.
Facilitating patient-relevant input into drug development
Identifies gaps and initiates projects to develop meaningful patient experience data (PED), including Patient Preference Studies as needed.
Partner with global functions such as Medical, Clinical, Commercial, Market Access and HEOR teams to integrate patient perspectives into study design, evidence generation, health-technology assessment dossiers, and launch plans.
Patient Insights & Engagement Excellence
Establish a harmonized framework for stakeholder mapping, collecting, documenting, and disseminating patient insights across the product lifecycle—from pre-clinical through launch.
Work with compliance teams to establish guidance documents for global/country engagement with patient community and transparency reporting
Lead the development of dashboards and analytics that translate qualitative and quantitative patient insights into actionable recommendations for senior leadership.
Champion a culture of continuous listening, ensuring insights result in tangible changes and clearly defined feedback loops to patient communities.
Capability Building & Governance
Design and deliver global training curricula covering patient-focused drug development, advocacy/engagement, compliance, and cultural competency for cross-functional teams.
Develop, update and maintain SOPs, guidance, processes and toolkits (e.g., contracting, grant management, materials review) to standardize patient engagement practices worldwide.
Define KPIs and metrics to measure impact, quality, and compliance of patient engagement activities; report progress to governance bodies.
Serve as a business owner for any patient engagement platforms, databases, or portals, overseeing configuration, maintenance, and user adoption.
Team Leadership
In time, build, mentor, and inspire a high-performing global patient engagement team; provide clear objectives, professional development, and regular feedback.
Foster an inclusive culture of innovation, accountability, and shared purpose across all Patient Engagement & Advocacy teams.
Manage external agencies and consultants to supplement capabilities as needed.
A Good Match:
Education
Advanced degree in life sciences, medicine, pharmacy, public health or related field (e.g. MD, PharmD, PhD, MSc) required; MBA or additional degree in health policy, bioethics, or social sciences is a plus.
Experience
Minimum of 10 years of experience in patient engagement, patient advocacy, or closely related roles within the biotech/pharmaceutical industry.
Demonstrated success in establishing and/or scaling global (ex-U.S.) patient engagement or advocacy programs and systematically integrating patient insights into clinical development and related decision making.
Proven track record of developing and implementing processes, training, and metrics that drive excellence, transparency, and compliance.
People leadership experience (direct and/or matrix) with a strong track record of coaching and developing talent.
Experience collaborating with oncology-focused patient organizations and/or advocacy groups.
Preferred Requirements
Prior work navigating resource-constrained environments.
Familiarity with digital engagement platforms, social listening tools, and data analytics.
Skills & Competencies
Strategic Thinking – Ability to craft long-term patient engagement roadmaps that align with science and business objectives.
Relationship Building – Exceptional interpersonal skills; trusted partner to patient communities and internal stakeholders.
Communication – Clear, empathetic, and persuasive communicator across diverse audiences and cultures.
Project Management – Highly organized; able to manage multiple projects, vendors, and budgets simultaneously.
Compliance Savvy – Deep understanding of global regulations governing interactions with patients and advocacy groups.
Analytical Mindset – Skilled in translating qualitative feedback and quantitative data into actionable insights.
Leadership – Inspires and motivates cross-functional teams; fosters a culture of patient-centric excellence.
Problem-Solving – Anticipates challenges and delivers pragmatic, patient-focused solutions.
Travel
Up to 40% global travel, including international and regional meetings, congresses and patient organization events.
This role is pivotal to embedding the patient voice throughout our organization, ensuring we deliver therapies and support that truly meet the needs of patients worldwide.
This is your opportunity to shape how BioNTech listens to patients worldwide—ensuring their voices guide our journey from lab discoveries to life-changing therapies. If you’re passionate about driving meaningful change for patients globally while fostering innovation within a collaborative environment, we’d love to hear from you!
Your Benefits:
BioNTech is committed to the wellbeing of our team members and offers a variety of benefits in support of our diverse employee base. We offer competitive remuneration packages which is determined by the specific role, location of employment and also the selected candidate’s qualifications and experience.
Note: The availability, eligibility and design of the listed benefits may vary depending on the location. The final requirements for the individual use of our benefits are based on the company's internal policies and applicable law.
How to apply:
Apply now by sending us your application documents including Curriculum Vitae, copy of ID, copies of degree certificates and professional certificates, motivation letter as well as your contact details via our online form.
Please note:
Only applications sent via our online form shall be considered. By submitting your application, you acknowledge that a background check will be conducted as part of the recruitment process in accordance with applicable laws and regulations. If you are considered for the position, BioNTech will conduct the background check through our service provider ‘HireRight’. You will be informed accordingly by your BioNTech-Recruiter.
We are looking forward receiving your application.
Our vision is to harness the power of the immune system to develop novel therapies against cancer & infectious diseases.
Industry
Biotechnology Research
Company size
1,001-5,000 employees
Founded
2008
Headquarters
Mainz, Rhineland-Palatinate
LinkedIn followers
299,308
Total funding
$2.0B
Biopharmaceutical New Technologies (BioNTech) is a global biotechnology company aspiring to translate science into survival by developing new immunotherapies utilizing the full potential of the immune system to fight cancer and infectious diseases.
BioNTech is headquartered in Mainz, Germany, and operates globally with almost 7.000 pioneers. Our work is powered by one mission: Improving the health of people worldwide. We believe that scientific rigor and passion are the driving forces that are essential for innovative progress.
BioNTech was founded in 2008 by scientists and physicians to translate science into survival by combining fundamental research and operational excellence. At BioNTech, we have been conducting fundamental research of mRNA technologies in the field of individualized cancer medicine for more than a decade. Some of our colleagues, including our co-founders, have been researching and developing mRNA-based vaccines for more than 25 years.
Ready to join us on this journey? Explore the opportunities and become part of a team that aspires to turn bold ideas into real-world solutions: https://www.biontech.com/int/en/home/careers.html
🔗 Privacy Statement: https://www.biontech.com/int/en/home/data-privacy-statement.html
🔗 Imprint: https://www.biontech.com/int/en/home/imprint.html
Offices: An der Goldgrube 12, Mainz, Rhineland-Palatinate 55131, DE · Vollmersbachstraße 66, Idar-Oberstein, Rhineland-Palatinate 55743, DE · Vollmerstr. 5, Berlin, Berlin 12489, DE · Am Klopferspitz 19a, Planegg, Bavaria 82152, DE · Forstenrieder Str. 8-14, Neuried, Bavaria 82061, DE
BiotechnologyIndividualized cancer medicinePatient-specific immunotherapymRNA therapeuticsCell therapyAntibody therapeuticsSmall molecule immunomodulatorsTailored therapeuticsImmunotherapyOncology
Our vision is to harness the power of the immune system to develop novel therapies against cancer & infectious diseases.
Industry
Biotechnology Research
Company size
1,001-5,000 employees
Founded
2008
Headquarters
Mainz, Rhineland-Palatinate
LinkedIn followers
299,308
Total funding
$2.0B
Biopharmaceutical New Technologies (BioNTech) is a global biotechnology company aspiring to translate science into survival by developing new immunotherapies utilizing the full potential of the immune system to fight cancer and infectious diseases.
BioNTech is headquartered in Mainz, Germany, and operates globally with almost 7.000 pioneers. Our work is powered by one mission: Improving the health of people worldwide. We believe that scientific rigor and passion are the driving forces that are essential for innovative progress.
BioNTech was founded in 2008 by scientists and physicians to translate science into survival by combining fundamental research and operational excellence. At BioNTech, we have been conducting fundamental research of mRNA technologies in the field of individualized cancer medicine for more than a decade. Some of our colleagues, including our co-founders, have been researching and developing mRNA-based vaccines for more than 25 years.
Ready to join us on this journey? Explore the opportunities and become part of a team that aspires to turn bold ideas into real-world solutions: https://www.biontech.com/int/en/home/careers.html
🔗 Privacy Statement: https://www.biontech.com/int/en/home/data-privacy-statement.html
🔗 Imprint: https://www.biontech.com/int/en/home/imprint.html
Offices: An der Goldgrube 12, Mainz, Rhineland-Palatinate 55131, DE · Vollmersbachstraße 66, Idar-Oberstein, Rhineland-Palatinate 55743, DE · Vollmerstr. 5, Berlin, Berlin 12489, DE · Am Klopferspitz 19a, Planegg, Bavaria 82152, DE · Forstenrieder Str. 8-14, Neuried, Bavaria 82061, DE
BiotechnologyIndividualized cancer medicinePatient-specific immunotherapymRNA therapeuticsCell therapyAntibody therapeuticsSmall molecule immunomodulatorsTailored therapeuticsImmunotherapyOncology