Davenport, Iowa, United States · On-site
Join Our Team: Customer Experience Agent Location: On-site in Davenport, Iowa Class Start Date: September 21, 2026 MidAmerican Energy Company is looking for passionate individuals to join our Customer Experience team. If…
Skills: Customer service, Communication, Interpersonal skills, Keyboarding, Microsoft Outlook
Urbandale, Iowa, United States · On-site
$89k–$128k/yr
This is a multi-level posting and will be filled at the appropriate level based on related experience and education. The engineering analyst is the primary resource that leads cross-functional teams in assessing, evaluat…
Skills: Engineering analysis, Project management, Data analysis, Decision-making, Problem-solving
Des Moines, Iowa, United States · On-site
$155k–$194k/yr
The Director, Internal Reporting is responsible for providing strategic leadership and oversight of Berkshire Hathaway Energy's consolidated internal financial reporting processes, corporate accounting activities, and re…
Skills: Financial reporting, Consolidated financial statements, U.S. GAAP, Internal controls, Financial governance
Council Bluffs, Iowa, United States · On-site
$102k–$128k/yr
Under regular supervision, the senior performance engineer performs tasks and assignments necessary to maintain and increase asset performance across the fleet by leveraging big data. The senior performance engineer will…
Skills: Performance engineering, Big data, Data analysis, Asset performance optimization, Project planning
Bridgeport, West Virginia, United States · On-site
$67k–$84k/yr
BHE GT&S has an exciting opportunity as a Senior Accountant at our White Oaks general office location in Bridgeport, WV. BHE GT&S is an interstate natural gas transmission and storage company that gives large customers m…
Skills: General accounting, Public accounting, GAAP, Excel, Communication
Las Vegas, Nevada, United States · On-site
NV Energy is looking for qualified people to join us in one of the premier energy companies in the West. Located in the fastest growing state in the United States, NV Energy provides electricity to 1.3 million customers …
Skills: Electrical maintenance, Power systems, Safety compliance, Utility operations
Las Vegas, Nevada, United States · On-site
NV Energy is looking for qualified people to join us in one of the premier energy companies in the West. Located in the fastest growing state in the United States, NV Energy provides electricity to 1.3 million customers …
Skills: Dispatching, Communication, Customer Service, Energy Industry Knowledge
Bridgeport, West Virginia, United States · On-site
$77k–$137k/yr
BHE GT&S has an exciting opportunity as an Engineer I, Engineer II, Sr Engineer or Sr Engineer II at our White Oaks General Office Building in Bridgeport, WV. BHE GT&S is an interstate natural gas transmission and storag…
Skills: Engineering principles, Project management, Technical writing, Analytical thinking, Problem solving
Reno, Nevada, United States · On-site
$102k–$128k/yr
Basic Purpose Supports management in the planning, directing and leadership activities of the Plant Accounting department to ensure accurate and timely reporting of fixed assets and construction work in process. Ensures …
Skills: Finance, Accounting, Budgeting, GAAP, Utility Accounting
Lusby, Maryland, United States · On-site
$110k–$202k/yr
BHE GT&S has an exciting career opportunity for an Engineer II/Sr Engineer/Sr Engineer II (Mechanical) at our Cove Point LNG facility located in Lusby, MD. BHE GT&S is an interstate natural gas transmission and storage c…
Skills: Mechanical engineering, Natural gas industry, Pipeline design, Compressor stations, Process equipment
Adel, Iowa, United States · On-site
$89k–$111k/yr
The operator qualification specialist supports the development and delivery of instructional activities associated with gas operations in accordance with Department of Labor, Department of Transportation and Occupational…
Skills: Gas operations, Instructional activities, Compliance documentation, Safety rules, Training database management
Glen Allen, Virginia, United States · On-site
$58k–$97k/yr
BHE GT&S has an exciting opportunity as an Associate Logistics Specialist, Logistics Specialist or Senior Logistics Specialist at our headquarters in Glen Allen, VA. BHE GT&S is an interstate natural gas transmission and…
Skills: Materials management, Procurement processes, Inventory control, Material contract law, Inventory analysis
Reno, Nevada, United States · On-site
$77k–$97k/yr
Basic Purpose Develops, analyzes, implements and supports the various geographic information system (GIS) needs for NV Energy. Allocates and tracks status of mapping assignments for regional area to ensure timely and acc…
Skills: GIS, Mapping, Data analysis, Relational databases, Geospatial data
Salt Lake City, Utah, United States · On-site
$37/hr–$53/hr
"This position uses expert knowledge in the operation of the transmission system to meet daily supply, transportation and delivery requirements in a safe, efficient and reliable manner under fluctuating conditions. " BHE…
Skills: Gas control, SCADA systems, Mechanical systems, Data analysis, Decision making
Adel, Iowa, United States · On-site
$42/hr–$52/hr
Under general supervision performs construction, maintenance and operation of substation equipment, transmission and distribution circuits. Provides assistance to customers requesting help in the installation, maintenanc…
Skills: Substation maintenance, Electrical equipment installation, Transmission circuits, Distribution circuits, Utility operations
Lusby, Maryland, United States · On-site
$36/hr–$72/hr
BHE GT&S has an exciting career opportunity for an Associate LNG Technician (Operations), LNG Technician (Operations), or Sr LNG Technician (Operations) at our Cove Point facility located in Lusby, MD. BHE GT&S is an int…
Skills: Analytical chemistry, Laboratory techniques, Environmental regulations, Microsoft Word, Microsoft Excel
Reno, Nevada, United States · On-site
$117k–$147k/yr
Basic Purpose Responsible for maintaining systems and their associated operating systems for computer applications. Conducts analysis, creates system specifications, develops, tests and implements operating systems. Util…
Skills: Windows Operating Systems, UNIX Operating Systems, System Analysis, Infrastructure Design, Problem Solving
Des Moines, Iowa, United States · On-site
$67k–$111k/yr
This is a multi-level posting. Candidates may be considered for any of the posted levels, depending on their level of experience and depth of expertise. The engineering technician I gas provides cost estimating, design, …
Skills: Cost Estimating, Project Design, Work Instructions, Procurement, Field Inspection
Las Vegas, Nevada, United States · On-site
$58k–$88k/yr
Basic Purpose Promotes customer service while investigating and resolving claims against the company in a fair and equitable manner, minimizing financial loss to the company. Investigates and pursues claims against other…
Skills: Claims Management Software, Claims Subrogation, Claim Investigation, Data Analysis, Oral Communication
Las Vegas, Nevada, United States · On-site
$88k–$111k/yr
Basic Purpose Oversees daily operations of NVE Insurance (Captive). Manages projects and initiatives with major risks. Identifies and assesses areas of potential risk to the assets, earning capacity, or success of organi…
Skills: Risk Assessment, Quantitative Analysis, Analytical Skills, Written Communication, Organizational Skills
Davenport, Iowa, United States • On-site
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The Customer Experience Agent will support residential customers with billing, service orders, and emergency inquiries. They are also responsible for dispatching front-line crews and maintaining high service standards in a collaborative environment.
Candidates must have a high school diploma or GED and at least 12 months of customer service experience. Proficiency in Microsoft Outlook and the ability to work flexible shifts in a 24/7 environment are required.
Location: On-site in Davenport, Iowa
Class Start Date: September 21, 2026
MidAmerican Energy Company is looking for passionate individuals to join our Customer Experience team. If you're energized by helping others, thrive in a fast-paced environment, and want to be part of a company driving the future of energy, this is your moment.
Obsessively, Relentlessly At Your Service
It’s not just a catchy phrase. It’s the core of our company culture. It underscores our passion for our customers and communities we serve and defines our commitment to excellence.
As a Customer Experience Agent, you'll be the voice of MidAmerican—supporting residential customers with billing, service orders, credit inquiries, and emergency situations, dispatch our front-line crews and much more. You’ll work in a collaborative, tech-enabled workspace and receive comprehensive training to help you succeed.
Through our corporate citizenship program, CARES, our business contributes to every facet of the communities we serve – through employee volunteers, partnerships with local organizations, donations and more. CARES stands for Community Enhancement, Arts and Culture, Environmental Respect, Education/STEM and Safety.
From our roots in renewable energy, Berkshire Hathaway Energy has grown to a $133.8 billion portfolio of locally managed businesses that share a vision of being the best energy company in serving our customers, while delivering sustainable energy solutions. These businesses deliver low-cost, safe and reliable service each day to more than 12 million electric and natural gas customers and end-users throughout the U.S., Great Britain and Alberta, Canada. Our employees pride themselves in putting customers first in all they do, and as a result, our businesses consistently rank high among energy companies in customer satisfaction. Berkshire Hathaway Energy is headquartered in Des Moines, Iowa, U.S.A.
Offices: 666 Grand Avenue, Suite 500 (DM28), Des Moines, IA 50309-2580, US
From our roots in renewable energy, Berkshire Hathaway Energy has grown to a $133.8 billion portfolio of locally managed businesses that share a vision of being the best energy company in serving our customers, while delivering sustainable energy solutions. These businesses deliver low-cost, safe and reliable service each day to more than 12 million electric and natural gas customers and end-users throughout the U.S., Great Britain and Alberta, Canada. Our employees pride themselves in putting customers first in all they do, and as a result, our businesses consistently rank high among energy companies in customer satisfaction. Berkshire Hathaway Energy is headquartered in Des Moines, Iowa, U.S.A.
Offices: 666 Grand Avenue, Suite 500 (DM28), Des Moines, IA 50309-2580, US
