New Zealand · Hybrid
The Opportunity: You'll manage our digital platforms by helping users, spotting what's broken, what's slow and what could be automated away entirely. That means digging into real systems, talking to the people who use th…
Skills: System analysis, Process mapping, Automation, AI implementation, Stakeholder management
La Boissière-des-Landes, Pays de la Loire, France · On-site
Notre entreprise : Fort de la confiance accordée par Carglass® à ses 3000 collaborateurs, notre entreprise se positionne aujourd’hui en leader de la réparation et du remplacement de vitrage automobile, avec 450 centres d…
Skills: Accounts Payable, Procure-to-Pay, Team Management, Financial Reporting, Process Improvement
Burnie, Tasmania, Australia · On-site
Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with R…
Skills: Automotive glazing, Mechanical aptitude, Hand tools, Customer service, Problem-solving
New Zealand · Hybrid
The Opportunity: As the Customer Projects Support you will provide essential support for Laser Group Services projects, coordinating scheduling, administration, invoicing, and reporting to ensure smooth operations and ex…
Skills: Project coordination, Scheduling, Administration, Invoicing, Reporting
Melbourne, Victoria, Australia · On-site
Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with R…
Skills: Glass installation, Glazing, AS1288 compliance, Construction regulations, Customer service
City of Belmont, Western Australia, Australia · On-site
Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with R…
Skills: Glazing, Glass installation, Measuring, Cutting glass, Customer service
Penrith, New South Wales, Australia · On-site
Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with R…
Skills: Automotive glazing, Mechanical aptitude, Hand tools, Customer service, Problem-solving
Bilzen, Flanders, Belgium · On-site
Vanuit ons Europees Distributiecentrum te Bilzen van 43.000m² verzorgt Carglass® Distributie de Supply Chain van autoruiten en toebehoren voor de Belron@ groep in 25 landen. Per dag vertrekken er 6000 autoruiten en 25000…
Skills: Administrative support, Logistics, Inventory management, MS Office, Excel
Samora Correia, Portugal · On-site
---------- Procuras um desafio dinâmico, onde cada dia é diferente e estás em contacto direto com clientes e viaturas? Se procuras mais do que um trabalho rotineiro e gostas de estar em constante movimento, esta oportuni…
Skills: Vehicle glass repair, ADAS calibration, Customer service, Communication, Teamwork
Melbourne, Victoria, Australia · On-site
Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with R…
Skills: Scheduling, Planning, Simpro, Customer Communication, Coordination
Austria · Hybrid
REGIONAL MANAGER (M/W/D) Region Ost (Großraum Wien) Vollzeit Carglass® ist der Spezialist für die Reparatur von Steinschlägen und den Neueinbau von Fahrzeugglas inklusive Rekalibrierung der Fahrerassistenzsysteme und ist…
Skills: Leadership, Sales management, KPI analysis, Team development, Operational management
Austria · Hybrid
$50k–$65k/yr
Carglass® ist der Spezialist für die Reparatur von Steinschlägen und den Neueinbau von Fahrzeugglas inklusive Rekalibrierung der Fahrerassistenzsysteme und ist Teil des internationalen Belron®-Konzerns. In Österreich bes…
Skills: Customer journey mapping, Process management, Project management, Service design, Design thinking
Sydney, New South Wales, Australia · Hybrid
Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with R…
Skills: Business analysis, Stakeholder management, Requirements elicitation, User stories, Acceptance criteria
Sydney, New South Wales, Australia · Hybrid
Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with R…
Skills: Test strategy, SIT, UAT, E2E testing, Regression testing
Brampton, Ontario, Canada · On-site
$68k–$80k/yr
Automotive glass technology is helping transform how we experience the road. At Belron Canada, the home office of Speedy Glass, Lebeau vitres d’auto and Vanfax we take this seriously, which is why we invest tirelessly on…
Skills: Team leadership, Customer relationship management, Operations management, Sales, Accountability
Gold Coast City, Queensland, Australia · On-site
Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with R…
Skills: Customer service, Sales, Leadership, Team management, Communication
Châteauguay, Quebec, Canada · On-site
Automotive glass technology is helping transform how we experience the road. At Belron Canada, the home office of Speedy Glass, Lebeau vitres d’auto and Vanfax we take this seriously, which is why we invest tirelessly on…
Skills: Leadership, Customer experience, Team coaching, Sales performance, Operational management
Sydney, New South Wales, Australia · On-site
Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with R…
Skills: Procurement analytics, Data analysis, Financial data, Power BI, Excel
Blainville, Quebec, Canada · On-site
Automotive glass technology is helping transform how we experience the road. At Belron Canada, the home office of Speedy Glass, Lebeau vitres d’auto and Vanfax we take this seriously, which is why we invest tirelessly on…
Skills: Auto glass repair, Auto glass replacement, ADAS calibration, Customer service, Problem solving
Montreal, Quebec, Canada · Hybrid
Automotive glass technology is helping transform how we experience the road. At Belron Canada, the home office of Speedy Glass, Lebeau vitres d’auto and Vanfax we take this seriously, which is why we invest tirelessly on…
Skills: Retail marketing, Brand activation, Project management, Customer experience, Stakeholder coordination
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You will manage and optimize digital platforms by identifying system improvements, automating manual processes, and leveraging AI to enhance business value. You will also partner with stakeholders, IT teams, and vendors to deliver technology solutions while providing user training and operational support.
The ideal candidate has 2-3 years of experience in a technology-focused role and a degree in IT or Computer Science. Proficiency in process mapping, stakeholder management, and the Microsoft stack (Azure, Power Platform, Dynamics) is highly preferred.
The Opportunity:
You'll manage our digital platforms by helping users, spotting what's broken, what's slow and what could be automated away entirely. That means digging into real systems, talking to the people who use them, and shipping changes that stick.
A big part of the role is finding where AI and automation genuinely help (and where they don't). You'll work across business teams, tech teams, and vendors, which means you'll see how the whole thing fits together, not just your slice of it.
You’ll be a good fit if you like pushing boundaries with modern tech, and like fixing things that annoy people.
Key responsibilities:
Proactively deliver system improvements that enhance performance, user experience and business value.
Support, configure and optimise digital platforms to ensure strong performance, reliability and user experience.
Partner with stakeholders, IT and vendor teams to deliver technology solutions aligned with business goals.
Map, analyse and improve end-to-end processes, using AI and automation to drive efficiency.
Communicate system changes, provide user training, and ensure successful implementation of new capabilities.
Balance BAU operational support with strategic projects, ensuring all changes deliver measurable business value.
Location: Smith&Smith Support Office (1 Carmont Place, Mount Wellington
Hours: 40 hours per week, Monday to Friday.
What we’re looking for
Around 2–3 years in a technology-focused role.
A knack for figuring out how business systems work, then making them work better.
Hands-on experience using AI and automation to cut out manual work.
Comfort with process mapping and analysis, you can look at a messy workflow and see the shape of a better one.
Experience managing stakeholders, vendors, and priorities that all claim to be urgent.
Strong written and verbal communication skills, with the ability to translate technical concepts into practical business outcomes.
A degree in IT, Computer Science, or something related
Experience in the Microsoft stack preferred (Azure, Power Platform, Dynamics)
What we offer
Global opportunities – As part of the Belron® group, you’ll have access to career pathways not just across New Zealand, but around the world.
Career development – We’re committed to helping you grow, with ongoing training and development opportunities.
Flexible working opportunities –Opportunity to work flexibly if mutually agreed
Wellness that works – Enjoy a comprehensive wellness programme, including free day-to-day health cover through Southern Cross to help you stay healthy and keep costs down.
Rewarding you – Access a fantastic rewards programme.
$200 annual wellbeing fund – Use it for anything that supports your wellbeing, like gym memberships, health costs, sports gear, self-development classes, or even a relaxing spa day.
Birthday leave – Take a paid day off during your birthday month.
Support for new parents – Receive 10 days of paid leave to attend appointments or spend quality time bonding with your new family.
Give back to your community – Take a paid day each year to volunteer and make a difference in your local area.
About us
Belron® is the world's leading vehicle glass repair and replacement group, operating in 40 countries across 6 continents, and home to 26000 employees.
Our New Zealand operations consist of three well-respected brands in the market being Smith&Smith®, Laser® and Exceed. Smith&Smith® is New Zealand’s leading Automotive Vehicle Glass Repair and Replacement specialist; Laser is New Zealand’s leading Plumbing and Electrical brand and Exceed is a leader in repairing door and window hardware.
At Belron NZ, you’ll be joining a whānau where diversity, equity and inclusion are at the core of who we are. We believe in recognising and rewarding the contributions of our team members, offering competitive pay rates, comprehensive benefits, and ongoing opportunities for development. We also take our role in society seriously and are proud to have been awarded a Gold 2026 EcoVadis Sustainability Rating for the past seven years – putting us in the top 5% of global companies for social, environmental and ethical performance.
If you’re interested in learning more or want to apply for the role, click Apply Now
Making a difference with real care
Operating in 40 countries across 6 continents, and home to around 30,000 employees, who served 16 million customers in 2024, Belron is one of the world’s leading vehicle glass repair and replacement groups. We focus on building strong brands in the countries we operate in. Our key brands include Carglass®, Safelite® AutoGlass, Autoglass®, Lebeau®, O'Brien®, Smith&Smith® and Speedy Glass® . Belron has a rich history and family values. How we do business today, our ethics and our spirit can be traced back to those values established many years ago in South Africa where we began. We are very clear about our purpose - we solve people’s problems with real care.
Offices: Milton Park,, Stroude Road,, Egham, Surrey, TW20 9EL, GB
Making a difference with real care
Operating in 40 countries across 6 continents, and home to around 30,000 employees, who served 16 million customers in 2024, Belron is one of the world’s leading vehicle glass repair and replacement groups. We focus on building strong brands in the countries we operate in. Our key brands include Carglass®, Safelite® AutoGlass, Autoglass®, Lebeau®, O'Brien®, Smith&Smith® and Speedy Glass® . Belron has a rich history and family values. How we do business today, our ethics and our spirit can be traced back to those values established many years ago in South Africa where we began. We are very clear about our purpose - we solve people’s problems with real care.
Offices: Milton Park,, Stroude Road,, Egham, Surrey, TW20 9EL, GB
