ABOUT BATHHOUSE Bathhouse is where the sauna meets the social scene. Thermal pools, steam rooms, and elite hands-on treatments — all in a sleek, high-energy space. We're the intersection of wellness and social. Equal par…
Skills: Customer Service, Hospitality, Communication Skills, POS Systems, Guest Relations
ABOUT BATHHOUSE Bathhouse is where the sauna meets the social scene. Thermal pools, steam rooms, and elite hands-on treatments — all in a sleek, high-energy space. We're the intersection of wellness and social. Equal par…
Skills: Customer Service, Reservation Management, Written Communication, Verbal Communication, Multitasking
ABOUT BATHHOUSE Bathhouse is where the sauna meets the social scene. Thermal pools, steam rooms, and elite hands-on treatments — all in a sleek, high-energy space. We're the intersection of wellness and social. Equal par…
ABOUT BATHHOUSE Bathhouse is where the sauna meets the social scene. Thermal pools, steam rooms, and elite hands-on treatments — all in a sleek, high-energy space. We're the intersection of wellness and social. Equal par…
Skills: Water Chemistry Testing, Filtration System Maintenance, Mechanical Troubleshooting, DOH Compliance, Pool Equipment Operation
Primera Sección, Buenos Aires, Argentina · On-site
Mid level$35M raised
ABOUT BATHHOUSE Bathhouse is where the sauna meets the social scene. Thermal pools, steam rooms, and elite hands-on treatments — all in a sleek, high-energy space. We're the intersection of wellness and social. Equal par…
ABOUT BATHHOUSE Bathhouse is where the sauna meets the social scene. Thermal pools, steam rooms, and elite hands-on treatments — all in a sleek, high-energy space. We're the intersection of wellness and social. Equal par…
Skills: Cleaning, Sanitization, Housekeeping, Janitorial Services, Customer Service
ABOUT BATHHOUSE Bathhouse is where the sauna meets the social scene. Thermal pools, steam rooms, and elite hands-on treatments — all in a sleek, high-energy space. We're the intersection of wellness and social. Equal par…
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$20/hr–$22/hr
Full-time
Medical Insurance, Vision Insurance, Dental Insurance, Complimentary Unlimited Admission To Bathhouse, Guest Passes, Discount On Services
Posted 36d ago
~40 hrs/week
Responsibilities
The Guide serves as the welcoming face of the guest experience, managing check-ins and providing orientation. They ensure a seamless visit by answering questions and monitoring guest flow and safety.
Requirements
Previous experience in hospitality or wellness is preferred, along with a warm demeanor and strong communication skills. Candidates must be able to stand for long periods and be available for evenings, weekends, and holidays.
Full job description
ABOUT BATHHOUSE
Bathhouse is where the sauna meets the social scene. Thermal pools, steam rooms, and elite hands-on treatments — all in a sleek, high-energy space. We're the intersection of wellness and social. Equal parts sanctuary and scene.
We build spaces where anyone, with any body, can show up and feel better leaving than they arrived.
JOB DESCRIPTION
Bathhouse is seeking a friendly and attentive Guide to be the welcoming face of our guest experience. In this role, you’ll help guests check in, answer questions, and ensure everyone feels comfortable and cared for throughout their visit. As an integral part of our team, you’ll contribute to creating a calm, thoughtful, and seamless experience from the moment guests arrive.
RESPONSIBILITIES
Greet and welcome guests warmly upon arrival.
Provide clear orientation and guidance for the Bathhouse experience.
Answer guest questions about amenities, services, and policies with friendly and accurate information.
Assist guests with check-in, check-out, and any necessary paperwork or waivers as needed.
Monitor guest flow and capacity to ensure a comfortable and safe environment.
Communicate guest feedback, concerns, or incidents promptly to management.
Promote Bathhouse services and retail offerings when appropriate.
Uphold Bathhouse’s standards of hospitality, safety, and professionalism at all times.
Assist with opening, closing, and shift transitions as needed.
QUALIFICATIONS
Previous experience in hospitality, spa, wellness, or customer service preferred.
Warm and welcoming demeanor, with strong communication skills.
Comfortable interacting with guests in a busy, high-touch environment.
Ability to stay calm, professional, and solutions-oriented when issues arise.
Reliable, punctual, and team-oriented.
Ability to stand and walk for extended periods and assist with light lifting as needed.
Comfortable learning and using reservation or POS systems (training provided).
Availability to work evenings, weekends, and holidays as needed.
COMPENSATION & BENEFITS
Hourly Rate: $20 - $22 per hour.
Medical, Vision, and Dental insurance available for full-time employees.
Complimentary unlimited admission to Bathhouse.
Three “Plus One” guest passes per month.
50% discount on services, retail products, and restaurant offerings.
Related keywords
WellnessSpaHospitalityGuest ExperienceCustomer ServicePOS SystemsThermal PoolsRetail SalesGuest RelationsWellness Center
Bathhouse is a home for people to look, feel and perform their very best. Guests utilize our amenities (thermal pools, saunas, steam room) in a sleek, modern and socially engaging atmosphere. Our best-in-class massages and scrubs are protocol-driven treatments delivered by a superstar team of practitioners. Anybody with a body can benefit from a Bathhouse service.
Bathhouse is an oasis to be fundamentally human. We focus on functionality over preciousness, recovery over relaxation. The “anti-spa” spa experience. We are industry rebels. Join us. View our open positions and apply today.
Offices: 103 N 10th Street, Brooklyn, NY 11249-2014, US · 14 West 22nd Street, New York, New York 10010, US
Bathhouse is a home for people to look, feel and perform their very best. Guests utilize our amenities (thermal pools, saunas, steam room) in a sleek, modern and socially engaging atmosphere. Our best-in-class massages and scrubs are protocol-driven treatments delivered by a superstar team of practitioners. Anybody with a body can benefit from a Bathhouse service.
Bathhouse is an oasis to be fundamentally human. We focus on functionality over preciousness, recovery over relaxation. The “anti-spa” spa experience. We are industry rebels. Join us. View our open positions and apply today.
Offices: 103 N 10th Street, Brooklyn, NY 11249-2014, US · 14 West 22nd Street, New York, New York 10010, US