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Full-time
professional certificate
Diverse Career Opportunities, Product And Service Discounts, Gender Neutral Parental Leave, Purchase Leave, Volunteer Leave, Paid Birthday Leave
Posted 16d ago
~40 hrs/week
Responsibilities
The role involves interpreting and sourcing truck and trailer parts while assisting customers via phone, email, and in-person. Additionally, the position supports warehouse operations, stock control, and the processing of sales and invoices.
Requirements
Candidates should have experience as a Parts Interpreter or a background in automotive, mechanical, or trade environments. Strong customer service skills, attention to detail, and proficiency with digital systems are required.
Full job description
Company Description
Burson are Australia’s preferred Trade Supplier of Parts, Tools, Accessories & Workshop Equipment
Australian Owned & Operated, we have over 220 stores nationwide, over 850 delivery vehicles and availability of over 500,000 parts. With first class knowledge and service, we are your local mechanical parts supplier.
You may not have heard of Bapcor, but you will know our brands.
Our businesses – including Burson, Autobarn, Midas, Truckline, BNT and JAS – are inside cars, on four-wheel drives and all over trucks.
We are an ASX listed company whose business spans the end-to-end aftermarket supply chain covering trade, retail, networks and service.
In joining our team, you’ll be welcomed into a supportive business with more than 900 locations and 5,000 team members across Australia, New Zealand and Thailand.
We are committed to creating a safe, inclusive environment where our people can thrive and do their best work.
We’re also passionate about our delivering for our customers, and living our values of:
We do the right thing
We are in it together
We give a damn
We get it done
Job Description
We’re looking for a motivated and customer-focused Parts Interpreter to join our team in Townsville.
Whether you’re an experienced Parts Interpreter or come from a mechanical, workshop, or trade background, we’ll provide the training and support you need to succeed.
This is a hands-on, fast-paced role where no two days are the same, and your contribution directly helps keep our customers on the road.
Key Responsibilities
Assist customers in-store, over the phone, and via email
Interpret and source truck and trailer parts
Process sales, orders, credits, and invoices
Use systems and parts catalogues to find accurate solutions
Support warehouse operations including dispatch and stock control
Maintain a clean, organised, and well-stocked showroom
Work closely with your team to ensure smooth daily operations
Qualifications
Experience as a Parts Interpreter or background in automotive, mechanical, dealership, or trade environments
Strong customer service skills and a willingness to learn
High attention to detail and strong organisational skills
Confident using systems and learning new tools
A team player with a proactive, hands-on approach
Additional Information
Why join Bapcor?
At Bapcor, we focus on what matters most for our customers, team members and the communities we serve. We go the extra mile to get the job done and always live our values.
In joining our team, you can access:
Diverse career opportunities within the Bapcor Group
Discounts across Bapcor products and services, including our Retail and Trade brands
Industry leading policies to support your work/ life balance (gender neutral parental leave, purchase leave, volunteer leave etc…)
Paid birthday leave
Wellbeing support
Novated leasing and more
We pride ourselves on our inclusive work environment, and encourage applications from people of all ages, cultures, gender identity, abilities and backgrounds, providing a recruitment experience that’s fair, free from bias and accessible. If you need to inquire about reasonable accommodation for the application process, please email [email protected]
While we understand that recruitment agencies would love to offer their support, we kindly request all agencies to refrain from contacting us regarding this job posting. All applications should be submitted directly by candidates.
Asia Pacific's leading provider of vehicle parts, accessories, equipment, service and solutions.
Industry
Motor Vehicle Manufacturing
Company size
5,001-10,000 employees
Founded
1971
Headquarters
Mount Waverley, Victoria
LinkedIn followers
17,748
Total funding
$1.2B
You may not have heard of Bapcor, but you will know our brands. Our businesses – including Burson, Autobarn, Midas, Truckline, BNT and JAS – are inside cars, on four-wheel drives and all over trucks.
Our core business spans the end-to-end aftermarket supply chain covering trade, retail, networks and service.
As an ASX listed company with nearly 900 stores and sites across Australia, New Zealand and Asia, our aspiration is to drive sustainable growth and be obsessive about the customer.
Our 5,000+ team members are serious about safety, inclusion and being there for what matters most.
For career queries, email [email protected].
Offices: 327 Ferntree Gully Rd, Mount Waverley, Victoria 3149, AU
automotive aftermarketcar partscar accessoriesand trade supply to mechanics and workshopsTransportationRetailAutomotive
Asia Pacific's leading provider of vehicle parts, accessories, equipment, service and solutions.
Industry
Motor Vehicle Manufacturing
Company size
5,001-10,000 employees
Founded
1971
Headquarters
Mount Waverley, Victoria
LinkedIn followers
17,748
Total funding
$1.2B
You may not have heard of Bapcor, but you will know our brands. Our businesses – including Burson, Autobarn, Midas, Truckline, BNT and JAS – are inside cars, on four-wheel drives and all over trucks.
Our core business spans the end-to-end aftermarket supply chain covering trade, retail, networks and service.
As an ASX listed company with nearly 900 stores and sites across Australia, New Zealand and Asia, our aspiration is to drive sustainable growth and be obsessive about the customer.
Our 5,000+ team members are serious about safety, inclusion and being there for what matters most.
For career queries, email [email protected].
Offices: 327 Ferntree Gully Rd, Mount Waverley, Victoria 3149, AU
automotive aftermarketcar partscar accessoriesand trade supply to mechanics and workshopsTransportationRetailAutomotive