Spokane Valley, Washington, United States · On-site
$4k–$18k/mo
Entry level$700M raised
As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you’ll utilize le…
Autonomous Vehicle Technician *to support our autonomous vehicle partner in Mesa, AZ* MOONLIGHT/OVERNIGHT SHIFT - Hourly Pay
Mesa, Arizona, United States · On-site
$25/hr–$50/hr
Mid level$700M raised
At AutoNation, delivering for our customers and key partners is what drives us. We’re looking for an Autonomous Vehicle Technician with advanced automotive competencies to join our team in a collaborative partnership wit…
Skills: Automotive diagnosis, Vehicle maintenance, Electric vehicle repair, Jaguar automotive experience, Hand tools
The Express Service Technician performs vehicle maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-give…
Skills: Vehicle maintenance, Customer service, Attention to detail, Technical documentation, Process adherence
Certified Ford Automotive Technician (Master) | AutoNation Ford Amherst
Amherst, Ohio, United States · On-site
Mid level$700M raised
The Master Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-gi…
Skills: Vehicle repair, Vehicle maintenance, Diagnostics, Multi-point inspections, Customer service
Certified Technician-AutoNation Chrysler Dodge Jeep Ram N. Fort Worth-$22
Fort Worth, Texas, United States · On-site
Mid level$700M raised
The Certified Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care…
Skills: Vehicle repair, Vehicle maintenance, Diagnostics, Multi-point inspections, Customer service
Description of Position: Responsible for managing the financial and external reporting process, as well as the accounting for acquisitions and divestitures. Organizational Relationships: The position collaborates with va…
Land Rover Auto Service Technician | AutoNation Land Rover New Rochelle
City of New Rochelle, New York, United States · On-site
Mid level$700M raised
The Senior Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-gi…
Skills: Vehicle Repair, Vehicle Maintenance, Diagnostics, Multi-point Inspections, Customer Service
Certified/ Experienced Automotive Technician - Ford Tustin
Tustin, California, United States · On-site
$34/hr–$57/hr
Mid level$700M raised
The Service Technician performs vehicle maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for th…
Insurance & Finance Director-AutoNation Hyundai Corpus Christi
Corpus Christi, Texas, United States · On-site
Mid level$700M raised
As an F&I Manager, you’ll be empowered with the resources and support needed to get every driver into the perfect deal – including a fully transparent selling process and preferred relationships with 30+ lenders. What wi…
The Porter-New/Used is responsible for performing a variety of duties as they relate to the sale and upkeep of vehicles and the dealership property. What are the day-to-day responsibilities? Keeping vehicle lot neat and …
Skills: Vehicle Transport, Automotive Maintenance, Manual Transmission Driving, Hand and Power Tools, Lot Management
AutoNation Ford of Jacksonville - Lead Equity Mining Sales Associate
Jacksonville, Florida, United States · On-site
Entry level$700M raised
The Equity Mining Sales Associate is focused and specifically trained for driving incremental sales and acquiring additional inventory for their dealership by actively prospecting our current sales and service databases,…
Vehicle Buyer - Appointment Scheduler (Hourly + Bonus) - AutoNation Ford South Fort Worth (Campus Drive)
Fort Worth, Texas, United States · On-site
Entry level$700M raised
The Vehicle Acquisition Specialist role is to acquire additional inventory for the dealership by purchasing customer vehicles. Our associates provide an exceptional customer experience, appropriately managing the custome…
The Porter-Used is responsible for performing a variety of duties as they relate to the sale and upkeep of vehicles and the dealership property. What are the day-to-day responsibilities?Answering phones and greeting all …
The Retail Parts Shipping and Receiving Associate verifies and keeps records on incoming and outgoing shipments and prepares items for shipment. Assures proper control of parts inventory and related administrative functi…
Skills: Shipping and Receiving, Inventory Control, Forklift Operation, Pallet Jack Operation, Record Keeping
Baltimore County, Maryland, United States · On-site
$8k–$13k/mo
Mid level$700M raised
The F&I Manager makes credit decisions, submits deals to our lenders for approval and helps bridge disconnects in the sales process. With your background in automotive sales or finance, you’ll find the right finance and …
The Parts Retail Associate position has the opportunity to interact with hundreds of customers to assist them in purchasing automotive parts. The goal is to create an exceptional buying experience to build customer loyal…
The Vehicle Acquisition Specialist role is to acquire additional inventory for the dealership by purchasing customer vehicles. Our associates provide an exceptional customer experience, appropriately managing the custome…
The Collision Administrator is responsible for maintaining the front office area and assisting the Collision Manager with various tasks. What are the day-to-day responsibilities?Answer all incoming calls and direct or ta…
Skills: Front Office Management, Customer Service, Appointment Scheduling, Invoice Processing, Data Entry
Sell with Confidence. Grow with AutoNation. AutoNation is redefining the car-buying experience—and we need driven, customer-focused professionals to help us lead the way. With nationwide inventory and a supportive team, …
The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashio…
The Service Advisor acts as a liaison between customers and technicians, explaining repair recommendations and managing the service appointment process. They are responsible for meeting sales goals, ensuring customer satisfaction, and maintaining transparency throughout the repair process.
Requirements
Candidates must have a high school diploma or equivalent and a valid driver's license with a safe driving record. Strong communication, organizational, and consultative sales skills are required, along with the ability to work effectively with automotive technology.
Full job description
As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you’ll utilize leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles.
Position Overview
Working in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. In this position, you’ll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technician’s recommendations to the customer in easy-to-understand language – and suggest up-sell opportunities to keep the customer’s vehicle safe.
What Will I Do Every Day?
Set, confirm and prepare for appointments with customers so they can have a great service experience
Meet or exceed targeted sales goals & the targeted customer satisfaction index
Greet customers in a friendly manner when they arrive
Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives
Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle
Produce repair orders for customers, including cost and time estimates, with full transparency
Communicate frequently with technicians and parts associates to ensure timely completion of work
Follow up with customers on the status of their vehicle, based on how the customer wants to be informed
Follow up with customers to ensure satisfaction
Gain superior product knowledge to effectively help customers
Provide an exceptional customer experience to drive loyalty
What are the requirements for this job?
High school diploma or equivalent
Proven ability to provide an exceptional customer experience
Ability to set and achieve targeted goals
Prior sales experience preferred but not required
Demonstrated communication, consultative, interpersonal and organizational skills
The willingness to follow up with customers
Experience and desire to work with technology
Valid in-state driver’s license and an acceptable, safe driving record
Commission based role estimated between $4k - $18k a month
Exciting Benefits and Perks Await You:
Competitive compensation and 401k matching
Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.
AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.
Related keywords
Service AdvisorAutomotiveSalesCustomer ExperienceRepair OrdersMaintenanceConsultative SellingDealershipTechnician LiaisonCustomer Satisfaction IndexVehicle InspectionAutoNationRetailService Lane
AutoNation, one of the largest automotive retailers in the United States, offers innovative products and exceptional services as part of a portfolio of comprehensive solutions for our customers and their automotive needs. With a nationwide network of dealerships strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and expert maintenance and repair services. Through DRV PNK, we have raised over $50 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.
Join us as we pave the way to moving our company, our communities, and our industry forward. Apply today at a location near you or wherever you dream the road will take you.
Offices: 200 SW 1st Avenue, Ft. Lauderdale, FL 33301, US
new vehicle salesused vehicle salesautomotive parts and servicefinance and insurance productsautomotivecarstruckscollisioncollision repairservice center
AutoNation, one of the largest automotive retailers in the United States, offers innovative products and exceptional services as part of a portfolio of comprehensive solutions for our customers and their automotive needs. With a nationwide network of dealerships strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and expert maintenance and repair services. Through DRV PNK, we have raised over $50 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.
Join us as we pave the way to moving our company, our communities, and our industry forward. Apply today at a location near you or wherever you dream the road will take you.
Offices: 200 SW 1st Avenue, Ft. Lauderdale, FL 33301, US
new vehicle salesused vehicle salesautomotive parts and servicefinance and insurance productsautomotivecarstruckscollisioncollision repairservice center