Santa Clara, California, United States · On-site
$24k–$60k/yr
As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you’ll utilize le…
Skills: Customer service, Sales, Communication, Consultative selling, Automotive knowledge
Roseville, California, United States · On-site
$4k–$11k/mo
Car Sales Sell with Confidence. Grow with AutoNation. AutoNation is redefining the car-buying experience—and we need driven, customer-focused professionals to help us lead the way. With nationwide inventory and a support…
Skills: Customer Experience, Automotive Sales, Consultative Selling, Interpersonal Skills, Organizational Skills
Fort Lauderdale, Florida, United States · On-site
The Sr. Manager, Awareness Media will lead the development and execution of upper- and mid-funnel media strategies designed to drive brand awareness, consideration, demand generation, and long-term business growth across…
Skills: Media Strategy, Integrated Media Planning, Budget Management, Audience Strategy, Brand Awareness
Plano, Texas, United States · On-site
The Service Cashier/Administrator is responsible for processing payments for work completed or purchase of parts requests, proper reconciliation of repair orders and parts invoices, and the collection of money from Parts…
Skills: Cash handling, Customer service, Communication, Interpersonal skills, Data entry
Hardeeville, South Carolina, United States · On-site
The Master Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-gi…
Skills: Vehicle Repair, Vehicle Maintenance, Diagnostics, Multi-point Inspections, Customer Service
Roseville, California, United States · On-site
$4k–$9k/mo
The Equity Mining Sales Associate is focused and specifically trained for driving incremental sales and acquiring additional inventory for their dealership by actively prospecting our current sales and service databases,…
Skills: Prospecting, Customer Service, Consultative Selling, Interpersonal Communication, Organizational Skills
City of White Plains, New York, United States · On-site
$140k–$180k/yr
About the Role AutoNation is seeking a Manager, Software Engineering to lead teams responsible for business-critical platforms across our automotive retail and marketing operations. You will manage Lead Software Engineer…
Skills: Software engineering management, Java, Angular, AWS, Microservices
Corinth, Texas, United States · On-site
$30/hr
The Advanced Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-…
Skills: Vehicle repair, Vehicle maintenance, Diagnostics, Multi-point inspections, Customer service
Tempe, Arizona, United States · On-site
The Automotive Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a car…
Skills: Vehicle Repair, Vehicle Maintenance, Diagnostics, Multi-point Inspections, Customer Service
Peoria, Arizona, United States · On-site
The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashio…
Skills: Sales, Customer experience, Communication, Listening, Negotiation
Orlando, Florida, United States · On-site
The Certified Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care…
Skills: Vehicle repair, Vehicle maintenance, Diagnostic skills, Electrical troubleshooting, Multi-point inspections
Orlando, Florida, United States · On-site
The Express Service Technician performs vehicle maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-give…
Skills: Vehicle maintenance, Automotive repair, Customer service, Technical documentation, Communication
Gwinnett County, Georgia, United States · On-site
The Express Service Technician performs vehicle maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-give…
Skills: Vehicle Maintenance, Customer Service, Quick Lube, Technical Documentation, Quality Control
Loudoun County, Virginia, United States · On-site
$18/hr–$20/hr
The Express Service Cashier/Administrator is responsible for processing payments for work completed or purchase of parts requests, proper reconciliation of repair orders and parts invoices, and the collection of money fr…
Skills: Payment Processing, Cash Handling, Customer Service, Interpersonal Communication, Accounting
Mesa, Arizona, United States · On-site
The Service Detail Technician is responsible for cleaning the interior and exterior surfaces on sales and service vehicles as well as new and used inventory in a safe and efficient manner. Keep America Moving. Drive your…
Skills: Vehicle Detailing, Interior Cleaning, Exterior Cleaning, Buffing and Polishing, Manual Transmission Driving
Mesa, Arizona, United States · On-site
The Service Porter is responsible for performing a variety of duties as it relate to the maintenance and service of vehicles. What are the day-to-day responsibilities?Assist with service write-ups and tagging of customer…
Skills: Vehicle Maintenance, Customer Service, Manual Transmission Driving, Vehicle Inspection, Interpersonal Communication
Pinellas Park, Florida, United States · On-site
The Express Service Technician performs vehicle maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-give…
Skills: Vehicle Maintenance, Customer Service, Quick Lube Service, Technical Documentation, Attention To Detail
Hardeeville, South Carolina, United States · On-site
The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashio…
Skills: Communication, Interpersonal Skills, Sales, Customer Service, Consultative Selling
Hardeeville, South Carolina, United States · On-site
The Vehicle Acquisition Specialist role is to acquire additional inventory for the dealership by purchasing customer vehicles. Our associates provide an exceptional customer experience, appropriately managing the custome…
Skills: Communication, Interpersonal skills, Customer service, Sales, Prospecting
Chicago, Illinois, United States · On-site
The Advanced Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-…
Skills: Vehicle Repair, Vehicle Maintenance, Diagnostics, Multi-point Inspections, Customer Service
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The Service Advisor acts as a liaison between customers and technicians, explaining repair recommendations and up-selling maintenance services. They are responsible for managing appointments, ensuring customer satisfaction, and maintaining accurate repair orders.
Candidates must have a high school diploma or equivalent and a valid driver's license with a safe driving record. Strong communication and consultative sales skills are required, along with a willingness to work with automotive technology.
Working in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. In this position, you’ll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technician’s recommendations to the customer in easy-to-understand language – and suggest up-sell opportunities to keep the customer’s vehicle safe.
Set, confirm and prepare for appointments with customers so they can have a great service experience
Meet or exceed targeted sales goals & the targeted customer satisfaction index
Greet customers in a friendly manner when they arrive
Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives
Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle
Produce repair orders for customers, including cost and time estimates, with full transparency
Communicate frequently with technicians and parts associates to ensure timely completion of work
Follow up with customers on the status of their vehicle, based on how the customer wants to be informed
Follow up with customers to ensure satisfaction
Gain superior product knowledge to effectively help customers
Provide an exceptional customer experience to drive loyalty
High school diploma or equivalent
Proven ability to provide an exceptional customer experience
Ability to set and achieve targeted goals
Prior sales experience preferred but not required
Demonstrated communication, consultative, interpersonal and organizational skills
The willingness to follow up with customers
Experience and desire to work with technology
Valid in-state driver’s license and an acceptable, safe driving record
This position at Mini Stevens Creek pays minimum wage + commission(approx $2-5k/month).
Competitive compensation and 401k matching
Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.
AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.
Less stress. More go.
AutoNation, one of the largest automotive retailers in the United States, offers innovative products and exceptional services as part of a portfolio of comprehensive solutions for our customers and their automotive needs. With a nationwide network of dealerships strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and expert maintenance and repair services. Through DRV PNK, we have raised over $50 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. Join us as we pave the way to moving our company, our communities, and our industry forward. Apply today at a location near you or wherever you dream the road will take you.
Offices: 200 SW 1st Avenue, Ft. Lauderdale, FL 33301, US
Less stress. More go.
AutoNation, one of the largest automotive retailers in the United States, offers innovative products and exceptional services as part of a portfolio of comprehensive solutions for our customers and their automotive needs. With a nationwide network of dealerships strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and expert maintenance and repair services. Through DRV PNK, we have raised over $50 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. Join us as we pave the way to moving our company, our communities, and our industry forward. Apply today at a location near you or wherever you dream the road will take you.
Offices: 200 SW 1st Avenue, Ft. Lauderdale, FL 33301, US
