Tel-Aviv, Tel-Aviv District, Israel · On-site
About Mosaic Mosaic AI is the only enterprise AI platform built for technical support in highly configurable, multi-product companies. We unify the customer, product, and support context scattered across a company's syst…
Skills: Product Design, UI/UX Design, Figma, Interaction Design, Visual Design
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Design end-to-end product experiences and workflows for a complex AI-driven B2B SaaS platform. Collaborate with product managers and engineers to maintain design systems and synthesize user research into actionable design decisions.
Requires 3-5 years of experience in product or UI/UX design, specifically within B2B SaaS or complex data products. Candidates must have a strong portfolio, proficiency in Figma, and experience working in fast-paced startup environments.
Mosaic AI is the only enterprise AI platform built for technical support in highly configurable, multi-product companies. We unify the customer, product, and support context scattered across a company's systems, then act on it across the case lifecycle: automating what we can, escalating to a human expert when it matters. Built on 100+ deep integrations, the platform runs products already live in production, including Self-Service, Knowledge, Triage, Assist, Intelligence, Alerting, and QA, all sharing one foundation so they ship fast and improve as the platform grows.
That shared foundation makes this an exciting, unusual place to build. Each product we launch would have been an entire company in the pre-AI era; for us, it's a focused product on common infrastructure, so each deployment builds on the last. Our no-code Agent Builder lets teams design and deploy agents with governance and traceability, while our Customer Context Model routes recurring issues and account risk to the teams that can fix them. Every deployment lowers our customers' cost to serve. We're hiring engineers and product leaders who want to build systems that get more capable the more they run.
We're looking for a Product Designer to join our team and help shape the UI/UX of Mosaic AI's platform, including Rep Assistant, Knowledge, Self-Service, and Intelligence, all built on our Agent Builder foundation. You'll work closely with product managers and engineers to design workflows for support and CX teams at complex B2B SaaS companies.
We build an AI product, and we expect our designers to work like it. You'll use AI tools throughout the design and scoping process, not just as a novelty but as part of how the team moves fast:
Nice to have
Independent nonprofit sharing free content and resources to help professionals navigate artificial intelligence at work
Ask AI is an independent nonprofit whose mission is to help white collar and blue collar professionals spot the opportunities and navigate the disruptions associated with the increased adoption of artificial intelligence in the workplace. We collaborate with volunteers, industry experts, and AI innovators to produce and distribute a range of free content and resources: - Podcast - Newsletter - Insights (Short Video) - Demos (Short Video) - Free Guides Visit: askai.org
Offices: Unit 3 406 Tweedsmuir Avenue Ottawa Ontario Canada, Ottawa, Ontario K1Z 5N5, CA
Independent nonprofit sharing free content and resources to help professionals navigate artificial intelligence at work
Ask AI is an independent nonprofit whose mission is to help white collar and blue collar professionals spot the opportunities and navigate the disruptions associated with the increased adoption of artificial intelligence in the workplace. We collaborate with volunteers, industry experts, and AI innovators to produce and distribute a range of free content and resources: - Podcast - Newsletter - Insights (Short Video) - Demos (Short Video) - Free Guides Visit: askai.org
Offices: Unit 3 406 Tweedsmuir Avenue Ottawa Ontario Canada, Ottawa, Ontario K1Z 5N5, CA