Role: We are seeking an independent, proactive hands-on person able to fix robots both hardware and software and closely work with our Operations and USA team. As such you will travel to customers across the US, debug th…
Role: We are seeking an independent, proactive hands-on person able to fix robots both hardware and firmware and closely work with our Operations and USA team. As such you will travel to customers across the US, debug th…
Business Development Manager About the Role We are looking for a proactive and driven Business Development Manager to work closely with our CEO and commercial team. You will help shape how Ascento builds relationships wi…
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Full-time
bachelor degree
Posted 21h ago
~40 hrs/week
Responsibilities
The role involves traveling to customer sites across the US to debug and fix robot hardware and software issues. It also includes coordinating maintenance with onsite technicians and managing robot logistics and shipping.
Requirements
Candidates should have a BSc in Robotics, Electronics, Mechatronics, or equivalent hands-on experience with mechanical and electronic components. A valid US work visa or citizenship is required, along with a proactive, goal-driven attitude.
Full job description
Role:
We are seeking an independent, proactive hands-on person able to fix robots both hardware and software and closely work with our Operations and USA team. As such you will travel to customers across the US, debug the situation, coordinate with our HQ in Switzerland and apply the fix. This is a core role for our US expansion and you will be the first robot fixer on the ground.
Key Responsibilities:
Keep our US robots running by debugging and fixing hardware issues on-site.
Coordinate maintenance and support with the onsite technicians and security guards.
Organize robot logistics, like shipping, spare robot locations, etc
Background:
Relevant experience with hands-on projects, involving electronics and moving mechanical components. Similar jobs could have been technical support, field mechatronic technician, laptop repair technician, etc. Student projects or side hustles also count.
Bsc in Robotics, Electronics, Mechatronics, or equivalent experience.
Multidisciplinary, not scared to get your hands dirty replacing robot parts or learning new tools.
Valid US work visa of citizenship
Goal driven and independent, getting robots working properly is top priority and you can figure out how to do it.
Ready to grow with Ascento 🚀
Honest comments:
Working with robots in the field often means working under pressure, either due to tight deadlines or due to customers watching.
The job implies traveling often and on short notice depending on where and when the issues happen.
If you think you don’t hit all the check marks - don’t worry, we want a person that is able to learn and has a great attitude to make it work. So just give it a go, we will reply to all applications.
About Us:
Ascento is reinventing guarding services through robotics and AI. We build advanced robotic security solutions for large, high-value sites such as data centers, airports, and manufacturing facilities. Our robots are already patrolling many customers, including several SP500 companies, across multiple countries. We are operational across Europe and the US and are growing rapidly.
Ascento is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
We encourage you to apply asap, we will review applications on a rolling basis.
Ascento helps security teams protect large outdoor sites with autonomous robotic guards.
Ascento Guard patrols private properties such as manufacturing plants, data centers, energy sites, logistics hubs, pharma facilities, and other critical infrastructures.
The robot performs scheduled and on-demand patrols, checks points of interest, detects security-relevant incidents, and alerts security guard in real time. Security teams can monitor live video, review activity logs, and integrate alerts into existing SOC workflows.
Ascento Guard is offered as a Robot-as-a-Service (RaaS), including installation, configuration, maintenance, and 24/7 technical support so that customers can increase site visibility and patrol coverage without upfront robot ownership.
Ascento helps security teams protect large outdoor sites with autonomous robotic guards.
Ascento Guard patrols private properties such as manufacturing plants, data centers, energy sites, logistics hubs, pharma facilities, and other critical infrastructures.
The robot performs scheduled and on-demand patrols, checks points of interest, detects security-relevant incidents, and alerts security guard in real time. Security teams can monitor live video, review activity logs, and integrate alerts into existing SOC workflows.
Ascento Guard is offered as a Robot-as-a-Service (RaaS), including installation, configuration, maintenance, and 24/7 technical support so that customers can increase site visibility and patrol coverage without upfront robot ownership.