Operations Manager — Quick Commerce AVAILABILITY Own how we stay in stock — replenishment within ROL cycles at >90% fill rate across the network. Experience: 4–8 years · quick-commerce / e-commerce supply-chain preferred…
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Full-time
Posted 33d ago
~40 hrs/week
Responsibilities
The role is responsible for maintaining a fill rate of over 90% by managing replenishment cycles and inventory health across dark stores and DCs. It involves coordinating with 3PL partners and the category team to translate demand into actionable buy plans while reducing returns.
Requirements
Requires 4-8 years of experience in supply chain or operations, preferably within quick-commerce, e-commerce, or FMCG distribution. Candidates must be data-driven with strong skills in inventory planning models and SLA management.
Full job description
Operations Manager — Quick Commerce AVAILABILITY
Own how we stay in stock — replenishment within ROL cycles at >90% fill rate across the network.
Experience: 4–8 years · quick-commerce / e-commerce supply-chain preferred
The role
You own availability — the reach lever. On quick commerce, being out of stock is being invisible, so your mandate is simple and hard: keep the product on the shelf. You build and run the replenishment engine so that stock is refilled within ROL (re-order level) cycles at a >90% fill rate across the network and every DC cluster — without stranded inventory or returns eating the margin.
What you'll own
Replenishment planning — build and run the DOI (days-of-inventory) and ROL logic at network and DC / cluster level.
Inventory management — stock health across dark stores and DCs; the right cover in the right place.
Fill-rate & in-stock management — hold >90% fill rate within ROL cycles; drive down stockouts and lost sales.
Demand planning / forecasting — with the Category team, translate BAU and festive demand into buy and replenishment plans.
3PL / dark-store / warehouse coordination — own the SLAs and the operating rhythm with platform and logistics partners.
RTO & returns — track and reduce returns / RTO; protect margin and inventory.
What success looks like (first 6–12 months)
>90% fill rate held consistently, with replenishment inside ROL cycles.
In-stock % up and stockout rate down across the network and clusters.
Healthy DOI / inventory turns — availability without stranded stock.
Measurable RTO / returns reduction.
What you bring
4–8 years in supply chain / operations — quick-commerce, e-commerce, or FMCG distribution experience preferred.
3PL / dark-store / warehouse coordination and SLA management.
Data-driven and SLA-obsessed — strong Excel / analytics; builds and runs planning models.
Nice to have
Direct experience with quick-commerce platform operations (Blinkit / Zepto / Instamart).
Exposure to festive / seasonal inventory build-ups and short-shelf-life or authenticity-sensitive goods.
Why Srimandir. You'll build a category from zero on the fastest-growing retail channel in India, inside the country's largest devotional platform — with real ownership, direct access to leadership, and the chance to help build a brand millions of households will know.
On a mission to assist a billion Indians in their spiritual journey, through a range of products & services
Industry
Technology, Information and Internet
Company size
51-200 employees
Founded
2020
Headquarters
Bangalore, India
LinkedIn followers
102,049
Total funding
$62M
We are on a mission to assist a billion Indians in their spiritual journey and help them feel happier, peaceful & more content.
Our flagship product, Sri Mandir is the world’s largest app for Hindu devotees. It serves as a digital sanctuary for millions of devotees worldwide. Through our app, users can seamlessly participate in online pujas, make chadhava (offerings), and connect with various temples across the country, bringing divine blessings to their lives.
Read more about us here: appsforbharat.com
Offices: Bangalore, India 560102, IN
Information TechnologyMobile AppsReligionAppsSoftwareInternet
On a mission to assist a billion Indians in their spiritual journey, through a range of products & services
Industry
Technology, Information and Internet
Company size
51-200 employees
Founded
2020
Headquarters
Bangalore, India
LinkedIn followers
102,049
Total funding
$62M
We are on a mission to assist a billion Indians in their spiritual journey and help them feel happier, peaceful & more content.
Our flagship product, Sri Mandir is the world’s largest app for Hindu devotees. It serves as a digital sanctuary for millions of devotees worldwide. Through our app, users can seamlessly participate in online pujas, make chadhava (offerings), and connect with various temples across the country, bringing divine blessings to their lives.
Read more about us here: appsforbharat.com
Offices: Bangalore, India 560102, IN
Information TechnologyMobile AppsReligionAppsSoftwareInternet