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Full-time
bachelor degree
Posted 19d ago
~40 hrs/week
Responsibilities
Lead strategic initiatives to modernize and optimize finance shared services, focusing on re-engineering end-to-end business processes. Develop a transformation roadmap and collaborate with cross-functional teams to improve data governance and operational analytics.
Requirements
Requires 10+ years of experience in program management or consulting within finance shared services and a bachelor's degree in Business, Finance, or a related field. Candidates must demonstrate a track record of leading large-scale transformations and managing high-performing teams.
Full job description
Imagine what you could do here. At Apple, new ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.
Do you love thinking analytically? Are you passionate about using your financial knowledge to navigate complex challenges? Just as our customers find value in Apple products, the Finance group finds value for both Apple and its shareholders. As part of this group, you’ll play an integral role in ensuring our day-to-day financial health. You and your team will support Apple’s growth, both top and bottom line, by applying the same level of innovation toward financial matters as we do toward our products and services. You’ll also collaborate with Apple teams across the world to develop more effective investment strategies and risk management. Finance is essential to upholding our global commitment to perfection, and it is directly responsible for shaping the company’s future. Join us, and you’ll have an important role in continuing Apple’s legacy of efficiency and success.
We are seeking an experienced Transformation Program Manager to lead strategic initiatives that modernize and optimize finance shared services and operations. This role sits at the center of Apple's efforts to transform end-to-end business processes — including procure-to-pay, order-to-cash, and record-to-report — by re-engineering workflows and deploying emerging technologies. The ideal candidate brings deep operational knowledge of finance shared services environments, a track record of driving large-scale transformation programs, and the ability to effectively communicate with senior leaders.
Description
The Transformation Program Manager will develop and execute a clear vision and roadmap for transforming finance operations — spanning procure-to-pay, order-to-cash, record-to-report, and adjacent operational processes.
Strong stakeholder management is crucial, requiring close collaboration with Finance leadership, IS&T, PMO, and operational teams across regions to ensure successful delivery and adoption of new processes, systems, and ways of working.
The Program Manager will also drive initiatives to improve data governance, reporting capabilities, and the use of operational analytics to provide deeper business insights into resource allocation, service provider performance, and system efficiency — while ensuring all transformation efforts maintain strong internal controls and comply with relevant standards and compliance requirements.
Minimum Qualifications
10+ years of progressive experience in program management, operations, or consulting roles within finance shared services or enterprise operations — with proven experience leading large-scale transformation initiatives, process optimization, and operational controls.
Proven experience in managing, mentoring, and developing direct reports or project teams, fostering a collaborative and high-performing environment.
BS or BA in Business, Operations Management, Finance, Engineering, or equivalent.
Preferred Qualifications
Direct experience managing or strategizing with managed service providers (MSPs) — including defining SLAs/KPIs, optimizing operating models, driving continuous improvement, and holding partners accountable for transformation outcomes.
Proven experience in managing, mentoring, and developing direct reports or project teams, fostering a collaborative and high-performing environment.
Demonstrated ability to lead cross-functional teams, influence stakeholders, and drive significant change in a complex organizational environment.
Strong business acumen coupled with a deep understanding of finance shared services processes (P2P, O2C, R2R).
Strong communication and presentation skills; must be comfortable presenting transformation roadmaps and business cases to senior executives.
Proactive problem solver who presents problems and recommendations simultaneously.
Ability to work comfortably with incomplete information and deal with ambiguity in a fast-paced, high-pressure environment.
Extremely curious; not satisfied with easy or convenient answers; drives issues to root cause.
Ability to maintain strict confidentiality around product launches, strategic data, and other critical initiatives.
Related keywords
Finance OperationsTransformation ProgramP2PO2CR2RShared ServicesManaged Service ProvidersSLAsKPIsOperational ControlsBusiness Process Re-engineeringIS&TPMOResource AllocationComplianceStrategic Roadmap
We’re a diverse collective of thinkers and doers, continually reimagining what’s possible to help us all do what we love in new ways. And the same innovation that goes into our products also applies to our practices — strengthening our commitment to leave the world better than we found it. This is where your work can make a difference in people’s lives. Including your own.
Apple is an equal opportunity employer that is committed to inclusion and diversity. Visit apple.com/careers to learn more.
Offices: 1 Apple Park Way, Cupertino, California 95014, US
We’re a diverse collective of thinkers and doers, continually reimagining what’s possible to help us all do what we love in new ways. And the same innovation that goes into our products also applies to our practices — strengthening our commitment to leave the world better than we found it. This is where your work can make a difference in people’s lives. Including your own.
Apple is an equal opportunity employer that is committed to inclusion and diversity. Visit apple.com/careers to learn more.
Offices: 1 Apple Park Way, Cupertino, California 95014, US