McLean, Virginia, United States · On-site
$75k–$175k/yr
Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition…
Skills: Software Development, Technical Consulting, Agile Methodologies, Object Oriented Programming, Relational Databases
McLean, Virginia, United States · On-site
$75k–$175k/yr
Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition…
Skills: Software Development, Technical Consulting, Agile Methodologies, Object Oriented Programming, Relational Databases
Atlanta, Georgia, United States · On-site
$100k–$200k/yr
Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition…
Skills: Software Development, Technical Consulting, Agile Methodologies, Object Oriented Programming, Relational Database Design
McLean, Virginia, United States · Hybrid
$100k–$200k/yr
Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition…
Skills: Software Development, Technical Consulting, Agile Methodologies, Object Oriented Programming, Relational Databases
Raleigh, North Carolina, United States · On-site
$100k–$200k/yr
Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition…
Skills: Software Development, Technical Consulting, Agile Methodologies, Object Oriented Programming, Relational Databases
Denver, Colorado, United States · On-site
$100k–$200k/yr
Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition…
Skills: Software Development, Technical Consulting, Agile Methodologies, Relational Database Design, SQL
McLean, Virginia, United States · On-site
$100k–$200k/yr
Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition…
Skills: Software Development, Technical Consulting, Agile Methodologies, Relational Database Design, SQL
McLean, Virginia, United States · On-site
$150k–$300k/yr
Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition…
Skills: Kubernetes, AWS, Infrastructure-as-Code, Terraform, Python
London, England, United Kingdom · Hybrid
$50k–$125k/yr
Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition…
Skills: Solutions Consulting, Sales Engineering, Enterprise Software, Technical Prototyping, Value Selling
Denver, Colorado, United States · On-site
$100k–$225k/yr
Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition…
Skills: Software Development, Technical Consulting, Agile Methodologies, Relational Database Design, SQL
McLean, Virginia, United States · Hybrid
$100k–$225k/yr
Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition…
Skills: Software Development, Technical Consulting, Agile Methodologies, Relational Database Design, SQL
Chennai, Tamil Nadu, India · On-site
Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition…
Skills: Payroll Operations, Compliance, Auditing, Reconciliation, Excel
McLean, Virginia, United States · On-site
$125k–$250k/yr
Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition…
Skills: Pre-Sales Engineering, Solution Design, Federal Procurement Lifecycle, Business Process Management, Low Code Platforms
McLean, Virginia, United States · On-site
Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition…
Skills: Sales Enablement, GTM Strategy, People Management, MEDDPICC, Value Engineering
Boston, Massachusetts, United States · On-site
$50k–$125k/yr
Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition…
Skills: Full-lifecycle Recruiting, Sourcing Strategy, Candidate Experience, Stakeholder Management, Talent Pipeline Building
McLean, Virginia, United States · Hybrid
$125k–$225k/yr
Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition…
Skills: Customer Success Management, Technical Consulting, Agile Methodology, Software Development, Enterprise Platforms
Frankfurt, Hesse, Germany · On-site
Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition…
Skills: Alliance Management, Channel Sales, Business Development, Go-To-Market Strategy, Account Mapping
Denver, Colorado, United States · On-site
$125k–$225k/yr
Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition…
Skills: Customer Success Management, Technical Consulting, Agile Methodology, Software Development, Enterprise Platforms
London, England, United Kingdom · Hybrid
$75k–$175k/yr
Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition…
Skills: Solutions Consulting, Sales Engineering, Technical Prototyping, Enterprise Software Sales, RFP Writing
McLean, Virginia, United States · On-site
Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition…
Skills: AI Agent Development, Python, RAG Pipelines, LLM Performance Engineering, Cybersecurity
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Develop custom software and AI solutions on the Appian platform to drive digital transformation for commercial clients. Collaborate with technical teams and business users throughout the project life-cycle to implement APIs and relational data models.
Requires an active Top Secret government clearance and the ability to work in a SCIF environment. Candidates need a bachelor's degree in a technical field and at least one year of experience in software development or technical consulting.
Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.
Are you looking to combine your passion for technology with your penchant for strategic problem solving? Appian Customer success is obsessed with great customer outcomes. We deliver mission-critical business impact fast and are directly responsible for partnering with our customers to bring their best ideas to life. Joining the Customer Success team provides you with the support and growth you need to strengthen and evolve your consulting skills while driving next-generation, AI-powered digital transformations.
We are seeking a Consultant to join our Customer Success team. In this role, you will be engaging with our customers post-sales to develop software solutions on the Appian platform. These applications help companies drive digital transformation and competitive differentiation. Your primary responsibility will be to work throughout the entire project life-cycle to define, design, develop and implement custom software and AI solutions using Appian’s platform for our commercial clients. This includes working within an agile environment to understand our client’s business processes and technical needs, launch new relational data models in production, and developing APIs to integrate with multiple systems. You’ll brainstorm AI use cases and implement Appian’s AI tools by applying retrieval augment generation (RAG), agentic workflows, prompt engineering and the latest generative models as a part of transforming how customers run their organization. You will also collaborate with client’s technical teams and business users as needed throughout the entire software and development life cycle and drive adoption by empowering clients to become self-sufficient with building process applications on their own.
This role is based at our Headquarters in McLean, Virginia. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian.
To be successful in this role, you need:
The ability to work with clients to define business processes and gather functional and technical system requirements
Excellent communication skills, passion for technology and continuous learning, and affinity for asking “why” and solving the right problems
History of success on cross-functional teams; experience building products using agile methodologies (pair programming, stand-ups, planning sessions, and sprints)
Basic understanding of object oriented programming, experience working with relational databases and database design/data modeling, and SQL skills (writing queries, joins, views, etc)
Knowledge of software testing practices (test-driven development, automated test suites within a continuous integration framework); integrations experience using APIs such as REST and SOAP, JDBC connections, and web services; familiarity with Amazon Web Services (AWS), Artificial Intelligence (AI), Analytics, Machine Learning, Google Cloud, Application Integration, Database, Developer Tools, Management & Governance, and Elastic Containers (preferred)
Basic qualifications:
Ability and interest to maintain an Active TS:SCI Clearance (CI or FLS), with the ability and willingness to perform work within cleared facilities (SCIF work is required)
1+ years of experience with hands-on software development or technical consulting
B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or related field/degree
Willingness to travel; 20% or less annually to support customer engagement
A government sponsored clearance at the Top Secret level or higher and willingness to work in a SCIF environment
The base salary range provided represents a good faith and reasonable estimate of the range at the time of posting. In addition to the base salary, this position is eligible for a government clearance differential. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate’s relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance.
In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards.
Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans.
Tools and Resources
Benefits
Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country—please ask your Talent Acquisition contact for details specific to the location you are applying to.
About Appian
Appian provides AI automation for mission-critical work. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We’ve been automating processes for more than 25 years and understand enterprise operations like no one else. For more information, visit appian.com. [Nasdaq: APPN]
Follow Appian: LinkedIn, Youtube, Instagram, Facebook
Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.
Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected]. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
Serious AI. Built on Process.
Serious AI. Built on Process. Appian provides AI automation for mission-critical work. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We've been automating processes for more than 25 years and understand enterprise operations like no one else.
Offices: 7950 Jones Branch Dr, McLean, Virginia 22102, US · 20 Fenchurch Street, London, England, EC3M 3BY 20 Fenchurch Street, GB · Level 33 Australia Square, 264 George Street, Sydney, NSW 2000, AU · 7c place du Dôme, Immeuble Elysées la Défense, Paris la Défense cedex, 92056, FR · Level 3, 480 Collins Street, Melbourne, Vic 3000, AU
Serious AI. Built on Process.
Serious AI. Built on Process. Appian provides AI automation for mission-critical work. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We've been automating processes for more than 25 years and understand enterprise operations like no one else.
Offices: 7950 Jones Branch Dr, McLean, Virginia 22102, US · 20 Fenchurch Street, London, England, EC3M 3BY 20 Fenchurch Street, GB · Level 33 Australia Square, 264 George Street, Sydney, NSW 2000, AU · 7c place du Dôme, Immeuble Elysées la Défense, Paris la Défense cedex, 92056, FR · Level 3, 480 Collins Street, Melbourne, Vic 3000, AU
