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APM Music logoAPM Music

Account Coordinator, Sports

Los Angeles, California, United States · Remote OK

$57k–$60k/yr

Mid level

Everyone who has ever experienced music synchronized to picture knows the undeniable impact that it plays. APM Music has been a crucial part of that experience for over 35 years with everything from the smallest of indie…

Skills: Customer Success, Account Management, Salesforce CRM, Microsoft Excel, Public Speaking

APM Music logo

Account Coordinator, Sports

APM Music

Los Angeles, California, United States • Remote OK

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Mid level

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  • $57k–$60k/yr
  • Full-time
  • Health benefits, 401k, Life benefits, Disability benefits, Generous time-off policy, Team building
  • Posted 4d ago
  • ~40 hrs/week
  • Remote in Mahwah, New Jersey, United States, New York, New York, United States

Responsibilities

The Account Coordinator will conduct client presentations, manage the renewal lifecycle, and maintain client data within Salesforce. They will also act as a liaison between the Sports team and Marketing to execute campaigns and support Account Executives with scheduling and outreach.

Requirements

Candidates must have experience in customer success or account management and a passion for sports entertainment and music. Strong communication skills, proficiency in Salesforce and Excel, and the ability to handle outbound client calls are required.

Full job description

Everyone who has ever experienced music synchronized to picture knows the undeniable impact that it plays. APM Music has been a crucial part of that experience for over 35 years with everything from the smallest of indie films to the largest blockbuster studio releases; television sit-coms to commercials and sports broadcasting; video games to film trailers; and, even user-generated content to being sampled in some of your favorite songs.

Founded in 1983 as a joint venture between Sony/ATV and Universal, APM Music is the recognized leader in the production music industry. Offering a comprehensive collection of original music, the Sports team at APM Music helps the Sports Entertainment creative community find/license/create music for their productions from our ever-expanding collection of 1M+ tracks.

The Role

We are seeking an Account Coordinator to join our Sports team. While this role is remote, we prefer candidates in the NY/NJ area and they will work east coast hours (9:00 AM – 6:00 PM ET). The right candidate for this role will be engaged in the below activities:

Job Duties

  • Conduct engaging and informative live presentations of our website and services to new and renewing clients so they can find music efficiently
  • Gather feedback and survey data on presentations to develop product insights.
  • Engage and educate clients on music director and other APM offerings and services
  • Manage client log ins: creation, deactivation, troubleshooting log in issues
  • Manage pipeline in Salesforce CRM
  • Follow up with clients for usage reporting
  • Manage and track the lifecycle of renewals across both Account Executives' book of business. Develop processes to ensure renewals are scheduled, negotiated, proposed, and signed.
  • Analyze client reporting and health: Grow positive signals/behaviors and intervene on negative signals
  • Liaise between Sports team and Marketing department on a number of recurring and oneoff marketing projects, including but not limited to email campaigns, social media initiatives, landing pages and pitch decks
  • Consistently update contact information in CRM as contacts move throughout the industry
  • Run a variety of reports using Salesforce CRM and other internal databases
  • Stay up to date with industry / competitive landscape / new product features / services / pricing. Execute on proactive/forward-thinking strategy to overservice clients ahead of key events.
  • •ake detailed notes on internal and external Zoom/video calls and execute relevant action items
  • Have a creative approach to identify client needs and suggest appropriate solutions, products and/or services
  • Handle both internal and external scheduling for Account Executives
  • Manage and execute timely outreach to clients throughout key timeframes of their seasons
  • Generate awareness and adoption of new website features and services
  • Respond to client questions and concerns with prompt, thoughtful service
  • Other duties as assigned

Requirements

  • Passion for the intersection of sports entertainment and music
  • Experience in customer success, account management or similar positions
  • Highly organized with meticulous attention to detail
  • Strong presenter who is comfortable going off-script and communicating clearly and confidently with diverse audiences.
  • Excellent verbal, written, and interpersonal communication skills.
  • Ability to multi-task and keep the team and your tasks organized
  • Problem-solving mindset for our clients and the company
  • Comfortable taking in and making outbound calls to customers
  • Experience with CRM software (e.g., Salesforce)
  • Intermediate Excel skills
  • Solid note-taking skills
  • Ability to give and receive constructive feedback with openness and professionalism

What’s in it for you?

  • The opportunity to work within a tight-knit and collaborative team that values new ideas and outside perspectives
  • A challenging, but rewarding, opportunity to develop new ideas and creative solutions in an industry that changes yearly, quarterly, and sometimes overnight.
  • Health benefits, 401k, life and disability benefits and a generous time-off policy
  • Team building and attendance to industry events

Cover Letter Note

  • Send your 3 favorite sports teams (and why they are your favorite) as part of your cover letter

Related keywords

SalesforceCRMExcelProduction MusicSports EntertainmentAccount ManagementCustomer SuccessLicensingPipeline ManagementClient ReportingMarketing CampaignsSocial Media InitiativesPitch DecksUsage ReportingB2B Sales

About APM Music

LinkedInVisit site

APM Music: Your Ultimate Source for Production Music for Film, TV, Video Games, Sports, Advertising, and Digital Content

Industry
Musicians
Company size
51-200 employees
Founded
1983
Headquarters
Los Angeles, California
LinkedIn followers
23,828

APM Music is the premier production music library, offering an extensive catalog of high-quality tracks tailored for film, TV, video games, sports content, agencies, brands, and digital creators. With four decades of experience, APM Music provides original music that elevates storytelling across all media platforms. Whether you're scoring a blockbuster film, crafting a compelling TV show, producing adrenaline-pumping sports content, designing immersive video game soundtracks, or creating engaging digital media, APM Music delivers the perfect soundtrack to bring your vision to life. APM's vast library features music across all genres, moods, and styles, ensuring you find the ideal track for any project. From cinematic orchestral pieces to dynamic electronic beats, APM Music specializes in music for video games, offering tracks that enhance gameplay and captivate players. Trusted by top advertising agencies, filmmakers, game developers, and content creators, APM Music is the go-to resource for high-quality production music. Explore APM's collection today and discover why APM Music is the preferred choice for music for commercials, TV shows, films, video games, and digital content.

Offices: 5700 Wilshire Blvd, Suite 550, Los Angeles, California 90036, US

MusicMusic LibraryMusic ProductionMusic LicensingMusic SupervisionMusic for... FilmTelevisionAdvertisingPromosTrailers
View all jobs at APM Music

About APM Music

LinkedInVisit site

APM Music: Your Ultimate Source for Production Music for Film, TV, Video Games, Sports, Advertising, and Digital Content

Industry
Musicians
Company size
51-200 employees
Founded
1983
Headquarters
Los Angeles, California
LinkedIn followers
23,828

APM Music is the premier production music library, offering an extensive catalog of high-quality tracks tailored for film, TV, video games, sports content, agencies, brands, and digital creators. With four decades of experience, APM Music provides original music that elevates storytelling across all media platforms. Whether you're scoring a blockbuster film, crafting a compelling TV show, producing adrenaline-pumping sports content, designing immersive video game soundtracks, or creating engaging digital media, APM Music delivers the perfect soundtrack to bring your vision to life. APM's vast library features music across all genres, moods, and styles, ensuring you find the ideal track for any project. From cinematic orchestral pieces to dynamic electronic beats, APM Music specializes in music for video games, offering tracks that enhance gameplay and captivate players. Trusted by top advertising agencies, filmmakers, game developers, and content creators, APM Music is the go-to resource for high-quality production music. Explore APM's collection today and discover why APM Music is the preferred choice for music for commercials, TV shows, films, video games, and digital content.

Offices: 5700 Wilshire Blvd, Suite 550, Los Angeles, California 90036, US

MusicMusic LibraryMusic ProductionMusic LicensingMusic SupervisionMusic for... FilmTelevisionAdvertisingPromosTrailers
View all jobs at APM Music

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