Service Administration Assistant (Permanent Contract) (f/m/x)
Les Ulis, Ile-de-France, France · On-site
$32k–$35k/yr
Mid level
Company Description Anton Paar develops, produces, and distributes highly accurate laboratory instruments and process measuring systems, serving customers in industry and research worldwide. With more than 4,500 employee…
Skills: Microsoft Office, SAP, CRM, Sales Administration, Customer Service
Description de l'entreprise Anton Paar est un leader mondial dans le développement et la fabrication d'instruments de mesure de haute précision destinés à l'industrie, à la recherche et au contrôle qualité. Présent dans …
Description de l'entreprise Anton Paar est un leader mondial dans le développement et la fabrication d'instruments de mesure de haute précision destinés à l'industrie, à la recherche et au contrôle qualité. Présent dans …
Technischen Kundensupport (w/m/d) für Rheometer und Viskosimeter - Gebiet Nordost
Berlin, Germany · Hybrid
Mid level
Unternehmensbeschreibung Die Anton Paar Germany GmbH ist mit über 170 Mitarbeitern als Tochtergesellschaft der Anton Paar GmbH für Vertrieb und Service von Präzisionsmessgeräten zuständig. Unser international erfolgreich…
Technischen Kundensupport (w/m/d) für Rheometer und Viskosimeter - Gebiet Nordost
Berlin, Germany · Hybrid
Mid level
Unternehmensbeschreibung Die Anton Paar Germany GmbH ist mit über 170 Mitarbeitern als Tochtergesellschaft der Anton Paar GmbH für Vertrieb und Service von Präzisionsmessgeräten zuständig. Unser international erfolgreich…
Technischen Kundensupport (w/m/d) für Rheometer und Viskosimeter - Gebiet Nordost
Berlin, Germany · Hybrid
Mid level
Unternehmensbeschreibung Die Anton Paar Germany GmbH ist mit über 170 Mitarbeitern als Tochtergesellschaft der Anton Paar GmbH für Vertrieb und Service von Präzisionsmessgeräten zuständig. Unser international erfolgreich…
Unternehmensbeschreibung Die Anton Paar Germany GmbH ist mit über 170 Mitarbeitern als Tochtergesellschaft der Anton Paar GmbH für Vertrieb und Service von Präzisionsmessgeräten zuständig. Unser international erfolgreich…
Skills: Marketing Planning, Event Management, Corporate Design, Digital Content Management, MS Office
Unternehmensbeschreibung Die Anton Paar Germany GmbH ist mit über 170 Mitarbeitern als Tochtergesellschaft der Anton Paar GmbH für Vertrieb und Service von Präzisionsmessgeräten zuständig. Unser international erfolgreich…
Skills: Marketing Planning, Event Management, Corporate Design, Digital Content Management, MS Office
Unternehmensbeschreibung Die Anton Paar Germany GmbH ist mit über 170 Mitarbeitern als Tochtergesellschaft der Anton Paar GmbH für Vertrieb und Service von Präzisionsmessgeräten zuständig. Unser international erfolgreich…
Area Product Manager – Entry-Level Analytical Instruments
Belgium · On-site
Mid level
Company Description We are looking for a motivated Area Product Manager to strengthen our sales team. In this role, you will be responsible for selling our entry-level, high-quality analytical instruments for measuring d…
Company Description You are... An analytical problem solver with a passion for advanced technology, a strategic mindset grounded in science and business acumen, and a strong commitment to customer success. As Application…
Service Administrator (Student) (Part-time / 20 hours)
Budapest, Central Hungary, Hungary · On-site
Entry level
Company Description Anton Paar Hungary Kft. is seeking a Service Administrator to support the service team and the Service Manager in their daily operations. In this role, you’ll handle administrative tasks, maintain acc…
Skills: Administrative Support, MS Office, English Communication, Hungarian Language, Time Management
Area Manager Characterization - Centre North Italy (Rif.08)
Emilia-Romagna, Italy · On-site
$40k–$50k/yr
Mid level
Descrizione dell'azienda Il/La Tecnico/a Commerciale specializzato nella vendita di strumentazione per la caratterizzazione dei materiali è responsabile della vendita diretta e della promozione degli strumenti per Anton …
Skills: B2B Sales, Client Relationship Management, Material Characterization, Communication Skills, English Proficiency
Area Manager Characterization - Centre North Italy (Rif.08)
Emilia-Romagna, Italy · On-site
$40k–$50k/yr
Mid level
Descrizione dell'azienda Il/La Tecnico/a Commerciale specializzato nella vendita di strumentazione per la caratterizzazione dei materiali è responsabile della vendita diretta e della promozione degli strumenti per Anton …
Skills: B2B Sales, Client Relationship Management, Material Characterization, Communication Skills, English Proficiency
Area Manager Characterization - Centre North Italy (Rif.08)
Emilia-Romagna, Italy · On-site
$40k–$50k/yr
Mid level
Company Description The Sales Representative specializing in the sale of materials characterization instrumentation is responsible for the direct sales and promotion of Anton Paar’s instruments in the Emilia-Romagna regi…
Area Manager Characterization - Centre North Italy (Rif.08)
Emilia-Romagna, Italy · On-site
$40k–$50k/yr
Mid level
Company Description The Sales Representative specializing in the sale of materials characterization instrumentation is responsible for the direct sales and promotion of Anton Paar’s instruments in the Emilia-Romagna regi…
Area Manager Characterization - North West Italy (Rif.05)
Valbondione, Lombardy, Italy · On-site
$40k–$50k/yr
Mid level
Descrizione dell'azienda Il/La Tecnico/a Commerciale specializzato/a nella vendita di strumentazione per la caratterizzazione dei materiali è responsabile della vendita diretta e della promozione degli strumenti per Anto…
Skills: B2B Sales, Client Relationship Management, Material Characterization, Communication Skills, English Proficiency
Area Manager Characterization - North West Italy (Rif.05)
Valbondione, Lombardy, Italy · On-site
$40k–$50k/yr
Mid level
Descrizione dell'azienda Il/La Tecnico/a Commerciale specializzato/a nella vendita di strumentazione per la caratterizzazione dei materiali è responsabile della vendita diretta e della promozione degli strumenti per Anto…
Skills: B2B Sales, Client Relationship Management, Material Characterization, English Proficiency, Communication Skills
Area Manager Rheometry & Thermal Analysis - Centre North (Rif. 11)
Emilia-Romagna, Italy · On-site
$40k–$50k/yr
Mid level
Descrizione dell'azienda Il/La Tecnico/a Commerciale specializzato/a nella vendita di strumentazione per la Reometria e Analisi Termica dei materiali, è responsabile della vendita diretta e della promozione degli strumen…
Area Manager Rheometry & Thermal Analysis - Centre North (Rif. 11)
Emilia-Romagna, Italy · On-site
$40k–$50k/yr
Mid level
Company Description The Sales Representative specializing in the sale of Rheometry and Thermal Analysis instrumentation is responsible for the direct sales and promotion of Anton Paar’s instruments within the assigned te…
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$32k–$35k/yr
Full-time
associate degree, bachelor degree
Comprehensive Training
Posted 31d ago
~40 hrs/week
Responsibilities
Manage the administrative follow-up of repair and field service activities, including maintenance contracts and invoicing. Coordinate communication between customers, service engineers, and internal departments to ensure a high-quality customer experience.
Requirements
Requires an Associate's or Bachelor's degree in Business Administration or a related field with at least 3 years of experience in a similar administrative role. Proficiency in Microsoft Office is required, while experience with SAP or CRM systems is considered an asset.
Full job description
Company Description
Anton Paar develops, produces, and distributes highly accurate laboratory instruments and process measuring systems, serving customers in industry and research worldwide. With more than 4,500 employees across over 110 countries, we combine innovation, precision, and exceptional customer service to deliver outstanding solutions to our customers.
To support the continued growth of our Service organization, we are looking for a Service Administration Assistant to join our team in Les Ulis on a permanent contract (CDI).
As part of the Service Department and reporting to the Administration Manager, you will play a key role in supporting our after-sales activities by ensuring the smooth administrative management of service operations. Working closely with Service Engineers, customers, and internal teams, you will help deliver an outstanding customer experience while contributing to the efficiency of our service organization.
Job Description
Service Administration
Manage the administrative follow-up of repair and field service activities.
Ensure accurate and timely communication between customers, Service Engineers, and internal departments.
Maintain and update service records in internal systems.
Maintenance Contracts
Prepare renewal quotations and proposals for new maintenance contracts.
Create maintenance contracts upon receipt of customer orders.
Process invoicing for completed maintenance services.
Service Sales Administration
Handle customer calls and enquiries professionally.
Prepare and issue repair quotations.
Enter and monitor customer orders.
Process invoices and credit notes.
Manage equipment returns and related customs documentation.
Technical Support Administration
Coordinate the administrative management of loan equipment.
Process spare parts orders for service interventions and repairs.
Support the administration of health and safety prevention plans.
Ensure the accuracy and quality of CRM data.
Qualifications
Education & Experience
Associate's or Bachelor's degree (or equivalent) in Business Administration, Office Management, SME Management, or a related field.
A minimum of 3 years' experience in a similar administrative role, ideally within an after-sales service environment, with responsibilities in sales administration, customer service, and administrative support.
Skills
Good command of Microsoft Office.
Experience with SAP and/or a CRM system is an asset.
Strong organizational and administrative skills.
Excellent written and verbal communication skills.
Customer-focused with strong interpersonal abilities.
Personal Qualities
Well organized with strong attention to detail.
Able to prioritize tasks and manage multiple activities effectively.
Proactive, reliable, and solution-oriented.
Team player with a collaborative approach.
Able to work independently while maintaining a high level of accuracy.
Additional Information
Full-time permanent position.
On-site position (no remote work).
Based in Les Ulis (Essonne, France).
Start date: As soon as possible.
Comprehensive training on Anton Paar's systems, tools, and processes.
Opportunity to join a dynamic team within an international environment.
At Anton Paar France, we believe that diversity drives innovation. We are committed to creating an inclusive workplace where everyone has the opportunity to succeed. We welcome applications from all qualified candidates, including people with disabilities, and make hiring decisions based solely on skills, experience, and potential.
Anton Paar GmbH, founded in 1922 as a one-man locksmith‘s workshop, today is a globally active high-tech company headquartered in Graz, Austria with 40 sales and service subsidiaries worldwide. The company currently counts 4,500 employees. Anton Paar develops and produces high-precision laboratory instruments as well as process measurement technology and provides custom-tailored automation and robotics solutions.
A love of research and high quality standards have made Anton Paar a world market leader in the fields of density measurement, the determination of dissolved CO2, rheometry, material characterization and the production of complex high-precision parts, e.g. for medicinal prostheses. Innovation is essential: About 14.5 % of the company’s annual turnover is invested in Research & Development.
Anton Paar provides solutions to industries in over 110 countries. Customers include, among others, the world’s largest soft drink producers, all major breweries, Formula 1, the chemical and pharmaceutical industry and food producers, including chocolate manufacturers.
Anton Paar GmbH is owned by the Santner Foundation, which is exclusively and directly aimed at charitable causes.
Legal notice: https://www.anton-paar.com/corp-en/legal-notice/
Offices: Anton-Paar-Straße 20, Graz, Styria 8054, AT · Hattalova 12/A, Bratislava, 831 03, SK · 950 Capability Green, Luton, England LU1 3LU, GB · 10215 Timber Ridge Drive, Ashland, VA 23005, US · 8 avenue de l'Atlantique, ZA Courtaboeuf, LES ULIS, Essone 91940, FR
Density and concentration measurementMaterial characterizationRheometry and tribometryRefractometry und polarimetryViscometryTest equipment petroleum propertiesAnalytical and synthetic chemistryMetal processing and electronic assembliesLaboratory InstrumentationProcess Instrumentation
Anton Paar GmbH, founded in 1922 as a one-man locksmith‘s workshop, today is a globally active high-tech company headquartered in Graz, Austria with 40 sales and service subsidiaries worldwide. The company currently counts 4,500 employees. Anton Paar develops and produces high-precision laboratory instruments as well as process measurement technology and provides custom-tailored automation and robotics solutions.
A love of research and high quality standards have made Anton Paar a world market leader in the fields of density measurement, the determination of dissolved CO2, rheometry, material characterization and the production of complex high-precision parts, e.g. for medicinal prostheses. Innovation is essential: About 14.5 % of the company’s annual turnover is invested in Research & Development.
Anton Paar provides solutions to industries in over 110 countries. Customers include, among others, the world’s largest soft drink producers, all major breweries, Formula 1, the chemical and pharmaceutical industry and food producers, including chocolate manufacturers.
Anton Paar GmbH is owned by the Santner Foundation, which is exclusively and directly aimed at charitable causes.
Legal notice: https://www.anton-paar.com/corp-en/legal-notice/
Offices: Anton-Paar-Straße 20, Graz, Styria 8054, AT · Hattalova 12/A, Bratislava, 831 03, SK · 950 Capability Green, Luton, England LU1 3LU, GB · 10215 Timber Ridge Drive, Ashland, VA 23005, US · 8 avenue de l'Atlantique, ZA Courtaboeuf, LES ULIS, Essone 91940, FR
Density and concentration measurementMaterial characterizationRheometry and tribometryRefractometry und polarimetryViscometryTest equipment petroleum propertiesAnalytical and synthetic chemistryMetal processing and electronic assembliesLaboratory InstrumentationProcess Instrumentation