Jobs at Anchor Point Management Group (Now Hiring) — 104 open — Page 2

Job DetailsJob Location: 7475 Day Dr - Parma, OH 44129Salary Range: $19.00 - $33.17 HourlyPosition Summary:
The Restaurant General Manager (RGM) provides overall leadership and direct supervision for
operations of an individual Taco Bell Unit. They are accountable for the organized, ef�icient, and
pro�itable operation of their restaurant by achieving and maintaining high standards of cleanliness,
hospitality, accuracy, building maintenance, product quality, and speed of service. The RGM directly
performs hands on operational work as necessary to train employees, respond to guest service
needs, or otherwise role model appropriate skills and behaviors in their restaurant.

Duties and Responsibilities

• Ensures that cost categories including food cost, labor cost, cash and controllable expenses
are controlled to company guidelines and budgeted levels.
• Works within their restaurant to produce positive sales growth by demonstrating
improvement on 5 Bells, CORE, speed of service and food quality.
• Ensures adequate staf�ing levels are maintained for all days and day parts, to meet all
scheduling requirements.
• Prepares and conducts crew member, shift manager, and assistant general manager
performance appraisals.
• Performs the hiring process for a new crew members, shift leaders, and assistant general
managers.
• Coaches and councils all crew members and managers and are responsible for training and
developing their team to expected certi�ication and performance levels.
• Maintain the restaurant cleanliness and organization, following all food service sanitation
guidelines and regulations.
• Ensures compliance with all local, state, and federal laws pertaining to employment.
• Veri�ies the restaurant environment is safe for both employees and guests and takes
corrective action when needed.
• Ensures that preventative maintenance procedures are followed for all equipment and
facilities and report any needed repairs to the maintenance department and your area
coach.
• Ensures excellent levels of guest service on all shifts and properly handles guests’
complaints to facilitate repeat business.
• Provides relevant and timely feedback to their area coach on operating results, speci�ically
through the daily call procedure and weekly area meetings.
• Effectively manages turnover by practicing effective selection and training and by treating
their people right and fostering a positive work environment.
• Preparing food as needed for guests and training purposes as well as handling the cash
register and money when required.
Your success will be measured based on the following:
• Weekly/Period restaurant performance in sales, ICOS, labor, cash and controllable expenses
• 5 Bells, CORE, PRCs and Food Safety Audit results
• Period “3 Part P & L” results: Unit Staf�ing, STP 1&1 %, Annualized Turnover %, Average
Weekly Mgmt. Hours, 5 Bells, CORE results, PRCs/10,000 Transactions, SOS Window Time,
Food Safety Audits, YOY Net Sales Growth, Net Sales vs. Plan, Food Cost %, Drinks %, Paper
%, Total COS %, Labor % vs. Plan, Overtime % vs. Plan, Cash +/- % of Sales, Controllable %
vs. Plan, PAA % vs. Plan, Actual PAA %

Knowledge and Skill Requirements

• Must be at least 18 years old or older.
• Strong preference for an internal promote from the AGM position who has completed all
required learning zone training and certi�ications.
• High school diploma or GED is required, Undergraduate degree preferred
• Possess a minimum of 6 months in a supervisory role, preferably in a service-related
business.
• Legal right to work in the United States.
• Have open availability and the ability to work �lexible hours and all shifts as needed.
• Excellent oral and written communication skills.
• Strong planning, organizing, and follow-up skills.
• Excellent decision making and con�lict resolution skills.
• Must enjoy working in a fast-paced environment and be �lexible enough to deal with rapid
change.
• Desire to develop their team and actively continue their own development.
• Must be able to manage time effectively and ef�iciently and reach objectives within speci�ied
timeframes.
The duties and requirements of this position may change from time to time. The Company and their
af�iliates reserve the right to add or delete duties and responsibilities at the discretion of its
owners/managers. This job description is intended to describe the general level of work being
performed. It is not intended to be all-inclusive.

QualificationsKnowledge and Skill Requirements

Must be at least 18 years old or older.
Strong preference for an internal promote who has completed all required learning zone training and certifications.
High school diploma or GED is required.
Possess a minimum of 6 months in a shift management or supervisory role, preferably in a service-related business.
Legal right to work in the United States.
Have open availability and the ability to work flexible hours and all shifts as needed.
Basic math and reading skills.
Excellent oral and written communication skills
Ability to learn quickly with a can-do attitude.
Comes to work with good hygiene.
Has reliable transportation and able to arrive to work on time.
Demonstrated ability to maintain financial controls and coach and train employees.
A positive, friendly, and courteous attitude.

The duties and requirements of this position may change from time to time. The Company and their affiliates reserve the right to add or delete duties and responsibilities at the discretion of its owners/managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.