London, England, United Kingdom · Hybrid
$38k–$42k/yr
Who we are We’re Among Equals - an independent creative agency in London. We start with a truth most brands ignore: no one cares. People care about what’s for dinner, picking the kids up, where to go on holiday - not abo…
Skills: Finance admin, HR admin, Operations management, Xero, Spreadsheets
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The Operations Manager will oversee day-to-day agency operations, including finance administration, HR processes, and system management. They will work closely with the COO to implement process improvements and ensure the agency's internal systems run efficiently.
The ideal candidate has 2-4 years of experience in operations, finance, or HR within an agency or fast-paced environment. Proficiency in Xero, strong organizational skills, and a proactive approach to using AI for workflow optimization are essential.
We’re Among Equals - an independent creative agency in London. We start with a truth most brands ignore: no one cares. People care about what’s for dinner, picking the kids up, where to go on holiday - not about brands. Our job is to change that - making work that shouts when everyone else whispers, and gets people to actually care.
We’ve been at it since 2020, for the likes of Grind, Pizza Hut, YuMove, TALA, WRAP, AG1 & Bio&Me.
We’re a rapidly growing team - small enough that everyone matters, fast-moving enough that no two weeks look the same. We take the work seriously and ourselves a lot less so. One of the team called us ‘weird, in a good way’, which we’ve decided to take as a compliment.
We’re after an Operations Manager to keep it all running as we grow. If you’re brilliantly organised, love making things run better, and want your hands across a whole function rather than a slice of one - this is for you.
Purpose of the roleAs our Operations Manager, you’ll run the day-to-day operations of the agency - finance admin, systems, HR admin, and the processes that keep everything moving. You’ll keep the engine running, end to end.
You’ll work closely with our COO, who owns operations at a strategic level - the commercial, people & process standards. Your job is to run the day-to-day against those standards brilliantly, and own your work without being chased. It’s hands-on with no team beneath you - you’re doing the work, not managing others to do it - but you won’t be on an island: the roles overlap, and the COO stays close & can step in when you need it. So you’ll own your patch and stay genuinely open to collaboration, feedback & oversight.
And you’re joining at a growth moment - this isn’t about maintaining a machine, it’s about helping build one. As the agency grows, so does the role.
What you’ll actually doFinance admin
(This is operational finance - invoicing, suppliers, expenses & keeping the forecast current. Bank reconciliation, month-end & accounts sit with Xero and our accountant.)
New business & project setup
Streamtime & data
HR admin
(You run the HR admin; the COO owns the people strategy – contracts, performance, exits, frameworks.)
Tech & office systems
Process improvement
The essentials:
The nice to haves:
Don’t tick every box? If this sounds like you but you’re not sure you meet every point, get in touch anyway.
Among Equals is an equal opportunities employer. We welcome applicants from all backgrounds, and we’re happy to make adjustments to our process – just tell us what you need.
The basicsStart with no one cares. Build brands that change that.
We're a London-based brand and campaign agency. We start with no one cares. We build brands that change that.
Offices: 1st & 2nd Floor, 28 Cowper Street, London, EC2A 4AS, GB
View all jobs at Among EqualsStart with no one cares. Build brands that change that.
We're a London-based brand and campaign agency. We start with no one cares. We build brands that change that.
Offices: 1st & 2nd Floor, 28 Cowper Street, London, EC2A 4AS, GB
View all jobs at Among Equals