Gurgaon, Haryana, India · On-site
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive …
Skills: Forecasting, Resource Planning, Statistical Time Series Modeling, Anaplan, Excel
Gurgaon, Haryana, India · On-site
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive …
Skills: BlackLine Implementation, Controllership Transformation, SOX Compliance, M&A Finance Integration, Transaction Matching
Bengaluru, Karnataka, India · Remote OK
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive …
Skills: GDS Expertise, Sabre, Apollo, Galileo, Amadeus
Bengaluru, Karnataka, India · On-site
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive …
Skills: Galileo GDS, Sabre GDS, Corporate Travel Booking, Client Service, Professional Communication
Bengaluru, Karnataka, India · On-site
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive …
Skills: Java, Spring Boot, Microservices, PostgreSQL, AWS
Bengaluru, Karnataka, India · On-site
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive …
Skills: React.js, Spring Boot, PostgreSQL, Apache Kafka, Red Hat OpenShift on AWS
Gurgaon, Haryana, India · On-site
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive …
Skills: Enterprise Account Management, Contract Negotiation, Strategic Planning, ROI Analysis, Stakeholder Management
Barcelona, Catalonia, Spain · Remote OK
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive …
Skills: GDS Expertise, Sabre, Apollo, Galileo, Amadeus
Bengaluru, Karnataka, India · On-site
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive …
Skills: React.js, Spring Boot, PostgreSQL, Apache Kafka, Red Hat OpenShift on AWS
Bengaluru, Karnataka, India · On-site
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive …
Skills: Ab Initio, ETL, Data Integration, Linux, PostgreSQL
Canada · Remote OK
$39k–$73k/yr
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive …
Skills: Sabre GDS, Corporate Travel Planning, International Travel Knowledge, Client Service, Professional Communication
United States · On-site
$82k–$152k/yr
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive …
Skills: People Leadership, Pharma Meetings Management, Financial Forecasting, Healthcare Compliance, Budget Development
India · On-site
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive …
Skills: Data Analysis, Data Modeling, Workday Reporting, Power BI, Tableau
Poland · Remote Solely
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive …
Skills: Data Entry, Financial Reconciliation, P2P Operations, Accounts Receivable Management, English Proficiency
Manila, Metro Manila, Philippines · On-site
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive …
Skills: Compleat, Mantic Point, Sabre GDS, HTML, VisualBasic
Manila, Metro Manila, Philippines · On-site
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive …
Skills: Microsoft Excel, Delimited Flat Files, GDS Systems, Data Analysis, Technical Problem Solving
Gurgaon, Haryana, India · On-site
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive …
Skills: People Leadership, IT Support, Service Desk Operations, Performance Monitoring, KPI Management
London, England, United Kingdom · Remote Solely
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive …
Skills: Sabre GDS, Corporate Travel Planning, Client Service, Professional Communication, Attention To Detail
Bengaluru, Karnataka, India · Hybrid
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive …
Skills: PostgreSQL, AWS Redshift, AWS S3, AWS Athena, AWS QuickSight
Gurgaon, Haryana, India • On-site
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Responsible for creating short-term and long-term contact volume forecasts and staffing plans using econometric data and advanced models. The role involves collaborating with global business partners to optimize productivity and improve call center operational processes.
Requires at least 2 years of forecasting or planning experience, preferably with a degree in Statistics, Industrial Engineering, or a related technical field. Proficiency in WFM tools like IEX, Verint, or Aspect and strong statistical modeling skills are essential.
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
The Forecasting and Planning team leads a multi-market, strategic planning process that drives outstanding customer service, improved profitability, and enables delivery capabilities that differentiate Amex GBT in the industry. We are looking for experienced Call Center Forecasters and/or Planners to be a part of our global infrastructure using an innovative enterprise forecasting system supporting our end users. This role will be responsible for the long-term and short-term forecasting, planning, and review coordination across a diverse grouping of accounts. The successful candidate will combine strong forecasting skills with sound communication skills while working with our global business partners.
Location
Gurgaon, India
Work and life: Find your happy medium at Amex GBT.
Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.
What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!
Great Ideas Travel
Business travel doesn’t just move people from A to B, it helps ideas and innovation move forward, too. And with the most valuable marketplace, software, and services in travel, there is nowhere they can’t go with American Express Global Business Travel. With us, your Great Ideas Travel. GBT Travel Services UK Limited (GBT UK) and its authorized sublicensees (including Ovation Travel Group, Egencia and CWT) use certain trademarks and service marks of American Express Company or its subsidiaries (American Express) in the “American Express Global Business Travel” and “American Express GBT Meetings & Events” brands and in connection with its business for permitted uses only under a limited license from American Express (Licensed Marks). The Licensed Marks are trademarks or service marks of, and the property of, American Express. GBT UK is a subsidiary of Global Business Travel Group, Inc. (NYSE: GBTG). American Express holds a minority interest in GBTG, which operates as a separate company from American Express.
Offices: 666 3rd Ave, New York, NY 10017, US · 5 Churchill Place, London, England E14 5, GB
Great Ideas Travel
Business travel doesn’t just move people from A to B, it helps ideas and innovation move forward, too. And with the most valuable marketplace, software, and services in travel, there is nowhere they can’t go with American Express Global Business Travel. With us, your Great Ideas Travel. GBT Travel Services UK Limited (GBT UK) and its authorized sublicensees (including Ovation Travel Group, Egencia and CWT) use certain trademarks and service marks of American Express Company or its subsidiaries (American Express) in the “American Express Global Business Travel” and “American Express GBT Meetings & Events” brands and in connection with its business for permitted uses only under a limited license from American Express (Licensed Marks). The Licensed Marks are trademarks or service marks of, and the property of, American Express. GBT UK is a subsidiary of Global Business Travel Group, Inc. (NYSE: GBTG). American Express holds a minority interest in GBTG, which operates as a separate company from American Express.
Offices: 666 3rd Ave, New York, NY 10017, US · 5 Churchill Place, London, England E14 5, GB
