Altus Commercial Receivables is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various…
Skills: Debt Recovery, B2B Collections, Negotiation, Conflict Resolution, Microsoft Office
Commercial Collector (Must speak French and English)
Montreal, Quebec, Canada · Remote Solely
Mid level$13M raised
Altus Commercial Receivables is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various…
Skills: Debt Recovery, B2B Collections, Negotiation, Conflict Resolution, Microsoft Office
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Full-time
Health insurance, Dental insurance, Vision insurance, Life insurance, Disability coverage, 401(k) retirement plan with company matching
Posted 11d ago
Apply by Sep 15
~40 hrs/week
Responsibilities
The Commercial Collector is responsible for contacting debtors via phone, mail, and email to resolve delinquent accounts and secure payments. They collaborate with clients and support representatives to resolve disputes while adhering to compliance requirements.
Requirements
Candidates should have experience in collections, sales, customer service, or call centers, with proficiency in Microsoft Office and basic math/writing skills. Strong communication, attention to detail, and the ability to de-escalate adverse situations are required.
Full job description
Altus Commercial Receivables is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions.
Altus Commercial Receivables is seeking Commercial Collectors as we continue to grow our team! Collectors collect payments or communicate/resolve issues with debtors. The collector will collaborate with clients, sales, and peers on delinquent accounts. The primary role is to contact debtors by phone, mail, or email. Upon contact, collectors will examine the debtor’s financial situation, review documents/contracts, review/resolve disputes while working on establishing a resolution. They must adhere to all compliance requirements to resolve all cases until closure or escalation.
On Site at Metairie, Louisiana Office Job Responsibilities:
Minimum of 80 outbound/inbound calls
Negotiate payment in full or secure a payment arrangement
Create a sense of urgency for non-paying debtors
Work closely with the Client Support Representative to resolve disputes
Maintain a positive attitude
Remain respectful to debtors & peers
Strong work ethics and integrity
Prioritize time management
Remain professional at all times
Meet/exceed monthly phone, activity & fee quotas
Job Requirements:
Collections, sales, telemarketing, customer service, or call center experience preferred
Basic proficiency with Microsoft Office, data entry and strong computer skills, Excel preferred
Critical Thinker
Basic Math and Writing skills
Salesforce experience is a plus
Strong attention to detail and goal-oriented
Ability to de-escalate adverse situations
Strong interpersonal, communication, and organizational skills
Dependability
Compensation and Benefits:
$12.98 per hour PLUS commission and bonuses
Benefit package with health, dental, vision, life, and disability coverage options
401(k) retirement plan option with company matching
Generous paid time off policy - start with 18 days per year
Paid holidays immediately upon hire - 7 standard holidays & 2 floating holidays of your choice
We look forward to you joining our team!!
We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Altus is the trusted leader in commercial receivables management and business-to-business collections, helping organizations improve cash flow, optimize their credit-to-cash cycle, and minimize credit risk. For more than 30 years, Altus has set the benchmark for performance in receivables management—combining proprietary technology, advanced analytics, and the industry’s most experienced professionals to deliver unmatched recovery outcomes.
Leveraging a global network of trained and certified professionals and our world-class Recovery Cloud™ Managed Services Team, Altus continuously gathers insights and applies best practices to optimize workflows, enhance decision-making, and ensure the highest levels of security and compliance. Altus’ technology-enabled platform spans first- and third-party collections, international recovery, legal escalation, and credit intelligence reporting, enabling clients to maximize efficiency, transparency, and measurable business results.
Altus operates with a rigor and reliability that global brands, financial institutions, and enterprises depend on. Headquartered in Metairie, Louisiana, with offices across North America, Altus is fully licensed and bonded in all 50 states and Canada. Visit www.trustaltus.com.
Offices: 2400 Veterans Blvd., Suite 300, Kenner, LA 70062, US · 50 Millstone Rd., East Windsor, NJ 08520, US · 1101 SE Tech Center Dr., Ste. 115, Vancouver, WA 98683, US · 5950 S. Willow Drive, Suite 306, Greenwood Village, CO 80111, US · 251 Consumers Rd, Toronto, ON M2J 4R3, CA
Third party commercial collectionsReceivables Management OutsourcingInvestigation ServicesPre-collectionsFirst party commercial collectionsTrade Data ReportingBankruptcyCollection LitigationBusiness Credit ReportsCredit to Cash
Altus is the trusted leader in commercial receivables management and business-to-business collections, helping organizations improve cash flow, optimize their credit-to-cash cycle, and minimize credit risk. For more than 30 years, Altus has set the benchmark for performance in receivables management—combining proprietary technology, advanced analytics, and the industry’s most experienced professionals to deliver unmatched recovery outcomes.
Leveraging a global network of trained and certified professionals and our world-class Recovery Cloud™ Managed Services Team, Altus continuously gathers insights and applies best practices to optimize workflows, enhance decision-making, and ensure the highest levels of security and compliance. Altus’ technology-enabled platform spans first- and third-party collections, international recovery, legal escalation, and credit intelligence reporting, enabling clients to maximize efficiency, transparency, and measurable business results.
Altus operates with a rigor and reliability that global brands, financial institutions, and enterprises depend on. Headquartered in Metairie, Louisiana, with offices across North America, Altus is fully licensed and bonded in all 50 states and Canada. Visit www.trustaltus.com.
Offices: 2400 Veterans Blvd., Suite 300, Kenner, LA 70062, US · 50 Millstone Rd., East Windsor, NJ 08520, US · 1101 SE Tech Center Dr., Ste. 115, Vancouver, WA 98683, US · 5950 S. Willow Drive, Suite 306, Greenwood Village, CO 80111, US · 251 Consumers Rd, Toronto, ON M2J 4R3, CA
Third party commercial collectionsReceivables Management OutsourcingInvestigation ServicesPre-collectionsFirst party commercial collectionsTrade Data ReportingBankruptcyCollection LitigationBusiness Credit ReportsCredit to Cash