Title: Operations Supervisor Location: Vancouver, BC Salary Range: $50,000 to $57,000 per annum Schedule: Working hours will generally fall between 4:30 PM and 1:00 AM Pacific Time, Saturday through Wednesday About the R…
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$50k–$57k/yr
Full-time
Comprehensive Benefits Package, Career Growth And Advancement Opportunities
Posted 19d ago
~40 hrs/week
Responsibilities
Lead day-to-day operations across multiple client sites, focusing on team leadership, onboarding, and performance coaching. Maintain high service standards through regular quality audits and proactive client relationship management.
Requirements
Requires over 3 years of experience leading teams in multi-site operations and 2+ years in commercial cleaning or facilities services. Must possess a valid driver's license and proficiency in operational technology like Dayforce and OrangeQC.
Full job description
Title:Operations Supervisor
Location: Vancouver, BC
Salary Range: $50,000 to $57,000 per annum
Schedule:Working hours will generally fall between 4:30 PM and 1:00 AM Pacific Time, Saturday through Wednesday
About the Role
As an Operations Supervisor, you'll be responsible for a portfolio of client sites throughout Vancouver. You'll lead our frontline teams, build strong relationships with clients, and make sure every site consistently delivers the level of service Alpine is known for.
This is a field-based leadership role where no two days look the same. One day you may be meeting with a client, the next you're coaching an employee, completing site inspections, resolving an operational issue, or helping onboard a new team member. You'll work closely with both our clients and employees to ensure our operations run smoothly while creating a positive experience for everyone involved.
Our business operates around the clock, so flexibility is important. You'll regularly support day and night shift teams, complete occasional evening and weekend site visits, and travel throughout your assigned region.
What You Will Be Doing
Lead the day-to-day operations of multiple client sites
Onboard, train, schedule, and support frontline employees throughout their employment journey
Provide ongoing coaching, performance feedback, and recognition to help your teams succeed
Build strong working relationships with clients and respond to service requests, concerns, and operational needs in a timely manner
Conduct regular quality inspections and site audits to ensure Alpine's standards are consistently met
Monitor staffing levels, schedules, labour hours, and budgets to support efficient operations
Use systems such as Dayforce, OrangeQC, and other company technology to manage payroll, inspections, reporting, and daily operations
Ensure all concerns are addressed quickly and work proactively to prevent issues from escalating
Report facility maintenance concerns and follow through to ensure repairs are completed
Manage supply inventory and equipment while ensuring sites remain within budget
Ensure compliance with company policies, health and safety requirements, incident reporting protocols, and applicable legislation and collective agreements.
Work closely with People & Culture, Health & Safety, Service, and Maintenance teams to support day-to-day operations
What Success Looks Like
In this role, success means:
Deliver exceptional client service through proactive communication and issue resolution
Maintain high standards of quality, safety, and compliance across assigned sites
Provide consistent field leadership through regular site visits, inspections, and employee engagement
Build high-performing teams through coaching, training, and recognition
Manage people, resources, and budgets effectively to achieve operational goals
What You Will Bring
3+ years of experience leading and developing teams in a multi-site operational environment
2+ years of experience in commercial cleaning, facilities services, hospitality, or a similar service-focused industry
A passion for coaching others and creating an engaged, accountable, and high-performing team culture
Strong customer service and relationship-building skills with the ability to resolve issues professionally and proactively
Excellent organizational, communication, and problem-solving abilities
Confidence using technology such as Dayforce, OrangeQC, and Microsoft Office to manage operations efficiently
The ability to prioritize multiple responsibilities while maintaining exceptional attention to detail
A valid driver's licence, clean driving abstract, and the flexibility to travel throughout your assigned territory
About Alpine
Alpine is one of Canada's leading facility services providers, delivering cleaning, maintenance, and support services across a variety of industries. We are committed to creating exceptional client experiences while fostering a workplace where our people can grow, develop, and succeed.
Why Join Alpine?
Comprehensive benefits package
Opportunities for career growth and advancement within a growing organization
A collaborative team culture that values accountability, professionalism, and service excellence
Ongoing training, coaching, and leadership development opportunities
The opportunity to make a direct impact on employee success and client satisfaction
Ready to Join Us?
If you're a people-focused leader who enjoys building strong relationships, developing teams, and delivering exceptional service, we'd love to hear from you. Apply today and become part of a team that values growth, accountability, and service excellence.
We are an equal opportunity employer and welcome applications for all who are eligible to apply. We value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued and respected. Due to the nature of our services, some of our positions require a security clearance and/or a criminal and credit check. If you are a successful candidate, you may be asked to consent to a background check and security clearance. For positions with access to financial data or funds, your credit must be in good standing. Eligibility to Work in Canada: It’s important that you are legally eligible to work in Canada at the time an offer of employment is made. You may be requested to provide proof of eligibility at that time.
We set the stage for you to shine! Focus on your key business activities while we help you look your best.
Industry
Facilities Services
Company size
1,001-5,000 employees
Founded
1985
Headquarters
Delta, BC
LinkedIn followers
6,908
About Us:
Alpine Building Maintenance is a proudly Canadian, minority-owned, and operated provider of premium facility cleaning and maintenance services. Founded in 1980, Alpine has been proudly serving building and facility managers for over 40 years. We are dedicated to delivering exceptional services and value. We firmly believe in the core values of hard work, dedication, quality workmanship, and open communication.
Our responsible and certified approach ensures that our client facility receives the utmost care. We implement cleaning practices accredited by esteemed organizations such as ISSA's CIMS GB, BOMA, BCCSA, ISO, CAMCS, and more. These certifications demonstrate our unwavering responsibility and expertise in the field.
At Alpine, we strive for excellence in everything we do.
Industries we serve:
Alpine serves a wide range of clients, including premier grocery brands, banks, global tech giants, government agencies, and property managers. Our cleaners work diligently day and night to ensure safe and welcoming Canadian workplaces. With expertise spanning diverse industries, from retail to government and private sectors, Alpine excels at providing top-notch services tailored to our clients' unique facility maintenance needs. We leverage our extensive network, operational knowledge, and logistics expertise to deliver high-value, bundled building services for our corporate customers.
Offices: Unit 211-8291, 92nd Street, Unit 211-8291, Delta, BC V4G 0A4, CA · Suite 6, 3300, 14 Ave NE, Suite 6, Calgary, AB T2A 6J4, CA · Edmonton, Alberta, CA · 200 Evans Avenue, Suite 102, Etobicoke, Ontario M8Z 1J7, CA · 1366 Triole Street, Suite 200, Ottawa, Ontario K1B 3M4, CA
We set the stage for you to shine! Focus on your key business activities while we help you look your best.
Industry
Facilities Services
Company size
1,001-5,000 employees
Founded
1985
Headquarters
Delta, BC
LinkedIn followers
6,908
About Us:
Alpine Building Maintenance is a proudly Canadian, minority-owned, and operated provider of premium facility cleaning and maintenance services. Founded in 1980, Alpine has been proudly serving building and facility managers for over 40 years. We are dedicated to delivering exceptional services and value. We firmly believe in the core values of hard work, dedication, quality workmanship, and open communication.
Our responsible and certified approach ensures that our client facility receives the utmost care. We implement cleaning practices accredited by esteemed organizations such as ISSA's CIMS GB, BOMA, BCCSA, ISO, CAMCS, and more. These certifications demonstrate our unwavering responsibility and expertise in the field.
At Alpine, we strive for excellence in everything we do.
Industries we serve:
Alpine serves a wide range of clients, including premier grocery brands, banks, global tech giants, government agencies, and property managers. Our cleaners work diligently day and night to ensure safe and welcoming Canadian workplaces. With expertise spanning diverse industries, from retail to government and private sectors, Alpine excels at providing top-notch services tailored to our clients' unique facility maintenance needs. We leverage our extensive network, operational knowledge, and logistics expertise to deliver high-value, bundled building services for our corporate customers.
Offices: Unit 211-8291, 92nd Street, Unit 211-8291, Delta, BC V4G 0A4, CA · Suite 6, 3300, 14 Ave NE, Suite 6, Calgary, AB T2A 6J4, CA · Edmonton, Alberta, CA · 200 Evans Avenue, Suite 102, Etobicoke, Ontario M8Z 1J7, CA · 1366 Triole Street, Suite 200, Ottawa, Ontario K1B 3M4, CA