Marlow, England, United Kingdom · On-site
Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a r…
Skills: Complaint Intake, Data Entry, Customer Service, Critical Thinking, Written Communication
North Chicago, Illinois, United States · Hybrid
$156k–$305k/yr
Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a r…
Skills: Risk-Based Quality Management, Clinical Research, People Management, ICH-GCP E6(R2), Portfolio Risk Assessment
Minato, Japan · On-site
会社概要 About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impac…
Skills: Medical Science Liaison, Neuroscience, Scientific Communication, Stakeholder Management, Clinical Research
North Chicago, Illinois, United States · Hybrid
$156k–$305k/yr
Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a r…
Skills: Risk-Based Quality Management, Clinical Research, People Management, Portfolio Risk Assessment, ICH-GCP E6(R2)
North Chicago, Illinois, United States · Hybrid
$156k–$305k/yr
Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a r…
Skills: Risk Management, Clinical Research, Risk-Based Quality Management, People Management, ICH-GCP E6(R2)
Wiesbaden, Hesse, Germany · On-site
Unternehmensbeschreibung About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to hav…
Skills: Market Access, Sales Enablement, Knowledge Transfer, Training Delivery, German Healthcare System
North Chicago, Illinois, United States · Hybrid
$156k–$305k/yr
Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a r…
Skills: Risk Management, Clinical Research, Risk-Based Quality Management, People Management, Portfolio Risk Assessment
North Chicago, Illinois, United States · Hybrid
$156k–$305k/yr
Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a r…
Skills: Risk-Based Quality Management, Clinical Research, People Management, ICH-GCP E6(R2), Portfolio Risk Assessment
North Chicago, Illinois, United States · Hybrid
$156k–$305k/yr
Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a r…
Skills: Risk-Based Quality Management, Clinical Research, People Management, ICH-GCP E6(R2), Portfolio Risk Assessment
North Chicago, Illinois, United States · Hybrid
$156k–$305k/yr
Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a r…
Skills: Risk Management, Clinical Research, People Management, Risk-Based Quality Management, ICH-GCP E6(R2)
North Chicago, Illinois, United States · Hybrid
$156k–$305k/yr
Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a r…
Skills: Risk-Based Quality Management, Clinical Research, People Management, Portfolio Risk Assessment, ICH-GCP E6(R2)
North Chicago, Illinois, United States · Hybrid
$156k–$305k/yr
Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a r…
Skills: Risk Management, Clinical Research, Risk-Based Quality Management, People Management, Portfolio Risk Assessment
Shanghai, Shanghai, China · On-site
Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a r…
Skills: Technology Strategy, Portfolio Management, Stakeholder Influencing, Executive Communication, Solution Governance
Shanghai, Shanghai, China · On-site
Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a r…
Skills: Strategic Thinking, Portfolio Prioritization, Technology Product Management, Roadmap Ownership, Stakeholder Influencing
Minato, Japan · Hybrid
会社概要 アッヴィのミッションは現在の深刻な健康課題を解決する革新的な医薬品の創製と提供、そして未来に向けて医療上の困難な課題に挑むことです。一人ひとりの人生を豊かなものにするため次の主要領域に取り組んでいます。免疫疾患、がん、精神・神経疾患、さらに美容医療関連のアラガン・エステティックスポートフォリオの製品・サービスです。アッヴィの詳細については、www.abbvie.comをご覧ください。LinkedIn, Facebook, In…
Skills: General Affairs, Administrative Support, Data Entry, Microsoft Excel, Microsoft Outlook
North Chicago, Illinois, United States · Hybrid
$156k–$305k/yr
Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a r…
Skills: Risk-Based Quality Management, Clinical Research, People Management, Portfolio Risk Assessment, ICH-GCP E6(R2)
North Chicago, Illinois, United States · Hybrid
$156k–$305k/yr
Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a r…
Skills: Risk-Based Quality Management, Clinical Research, People Management, Portfolio Risk Assessment, ICH-GCP E6(R2)
Waco, Texas, United States · On-site
$16/hr–$29/hr
Company Description Please note that you are applying to our UD Pack B2 night shift: 7pm-7:30am Wednesday-Friday & every other Saturday About AbbVie AbbVie's mission is to discover and deliver innovative medicines and so…
Skills: Equipment Troubleshooting, cGMP Compliance, Line Clearance, Quality Control, 6S Methodology
Worcester, Massachusetts, United States · On-site
$110k–$209k/yr
Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a r…
Skills: Laboratory Automation, High-throughput Screening, RNA Extraction, RT-qPCR, NGS Library Preparation
Worcester, Massachusetts, United States · On-site
$110k–$209k/yr
Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a r…
Skills: Laboratory Automation, High-throughput Screening, siRNA Screening, RNA Extraction, RT-qPCR
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The role involves triaging complaints from various channels, ensuring data accuracy, and serving as the first point of contact for customers. Responsibilities include identifying complaint codes, handling complex escalations, and managing replacement or warranty claims.
A high school diploma is required, while an associate degree is preferred. Candidates should have 3-5 years of call center experience, preferably within a healthcare setting.
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.co.uk. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.
The Complaint Intake Analyst II works to support PMQA through providing the initial triaging of complaints from all channels and serve as the first point of contact with the customer. They will ensure accuracy of data from the customer in order to make the initial identification of the complaint code. They will conduct data entry and coordination of work through the appropriate channels as determined by established business rules. They will also handle escalations for complex complaints. They will also serve as a subject matter expert in designated products.
Responsibilities
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
https://www.abbvie.com/join-us/reasonable-accommodations.html
Allergan is now part of AbbVie. AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women’s health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @AbbVie on LinkedIn for future updates.
Offices: Allergan plc, Dublin, Coolock D17 E400, IE · Morris Corporate Center III, 400 Interpace Parkway, Parsippany, NJ 07054, US · Parkway, Marlow, England SL7 1YL, GB · 301 W Howard Ln, Austin, TX 78753, US · 8301 Mars Dr, Hewitt, TX 76712, US
Allergan is now part of AbbVie. AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women’s health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @AbbVie on LinkedIn for future updates.
Offices: Allergan plc, Dublin, Coolock D17 E400, IE · Morris Corporate Center III, 400 Interpace Parkway, Parsippany, NJ 07054, US · Parkway, Marlow, England SL7 1YL, GB · 301 W Howard Ln, Austin, TX 78753, US · 8301 Mars Dr, Hewitt, TX 76712, US
