Location: AFN Main Office FLSA Status: Exempt Reports To: Chief Executive Officer Position Overview As a family-driven organization, Allegheny Family Network (AFN) requires the Administrative Office Manager to be a Famil…
Skills: Office Management, Fiscal Management, Board Administration, Human Resources, Microsoft Office
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$65k–$70k/yr
Full-time
bachelor degree
Medical, Dental, Vision, Paid Time Off, Ongoing Training
Posted 29d ago
Apply by Sep 27
~38 hrs/week
Responsibilities
Provides comprehensive administrative, operational, and fiscal support to the CEO and Board of Directors to ensure efficient day-to-day operations. Manages board documentation, office workflows, and maintains professional relationships with community partners and stakeholders.
Requirements
Requires a Bachelor's degree in business or a related field and at least two years of office management experience. Must be a parent or caregiver who has raised a child with mental health or behavioral challenges.
Full job description
Location: AFN Main Office FLSA Status: Exempt Reports To: Chief Executive Officer
Position Overview As a family-driven organization, Allegheny Family Network (AFN) requires the Administrative Office Manager to be a Family Member, defined as an individual who has raised or is currently raising a child with mental health, emotional, or behavioral challenges.
The Administrative Office Manager is a senior administrative position that provides comprehensive administrative, operational and fiscal support to the Chief Executive Officer, Board of Directors, and agency staff. This role is to ensure the efficient day-to-day operations of the organizational by coordinating workflows, managing resources, and maintaining compliance.
Administrative Responsibilities
Board of Directors Support
Provide administrative support to the Chief Executive Officer and Board of Directors by:
Preparing and distributing Board meeting agendas.
Recording, transcribing, and maintaining Board meeting minutes.
Tracking Board email votes and communicating results to the Board Chair.
Maintaining and updating Board Bylaws.
Maintaining Board Member applications and records.
Updating Board Member titles, affiliations, contact information, and committee assignments.
Maintaining Board and Committee membership lists for county reporting requirements.
Scheduling and managing annual Board and Finance Committee Zoom meetings.
Assembling, preparing, proofreading, and distributing Board meeting materials and binders.
Copying, scanning, and organizing Board meeting documentation.
Coordinating meeting logistics, including room setup and catering.
General Administration
Assist with administrative and human resource functions.
Assist with AFN Fiscal Management Policies and Procedures.
Proofread proposals, grants, newsletters, flyers, reports, and communications through agency.
Draft correspondence for Board members, community partners, donors, agencies, and stakeholders.
Assist with the Employee Handbook; policies, procedures, forms, and related documents are reviewed and updated regularly.
Order and maintain office supplies, equipment, and inventory records.
Maintain postage machine records and replenish postage as needed.
Process outgoing mail, including live check mailings and correspondence to families and partners.
Office Operations
Maintain current organizational charts and staff listings.
Update employee contact information, including email addresses and cell phone numbers.
Review, sort, and distribute incoming mail.
Scan and distribute correspondence to staff, statewide employees, and the fiscal department.
Maintain organized electronic and paper filing systems.
Collaboration and Relationship Management
Participate in internal and external committees, workgroups, planning meetings, and special projects assigned.
Build and maintain productive relationships with staff, community partners, funders, and stakeholders.
Serve as a positive representative and ambassador of AFN within the community.
Foster a collaborative and supportive workplace environment.
Communication
Communicate relevant information to staff and leadership on a need-to-know basis.
Keep the Chief Executive Officer informed of organizational challenges, concerns, and successes.
Maintain confidentiality and professionalism in all communications.
Additional Responsibilities
Prioritize workload based on deadlines, organizational needs, and agency policies.
Use organizational resources responsibly and efficiently.
Support AFN’s commitment to cultural humility, diversity, equity, inclusion, and stigma reduction.
Participate in professional development and training opportunities.
Perform other duties as assigned by the Chief Executive Officer.
Minimum Qualifications
Parent, caregiver, or family member who has raised or is raising a child with mental health, emotional, or behavioral challenges.
Bachelor's degree in business administration, Public Administration, Communications, related field.
Minimum of two (2) years of office management experience; equivalent combinations of education and experience may be considered.
Strong written and verbal communication skills.
Excellent organizational, financial management, and recordkeeping abilities.
Demonstrated ability to manage multiple priorities and meet deadlines.
Strong interpersonal skills and ability to work effectively with diverse populations.
Ability to identify operational challenges and implement practical solutions.
Proficiency in Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
Ability to learn and adapt to new technology and software systems.
Preferred
Five (5) years of administrative leadership or supervisory experience.
Experience working within behavioral health, mental health, family support, or nonprofit service systems.
Family experiences navigating children’s mental health systems.
Knowledge of nonprofit governance, Board administration, and fiscal operations.
Travel, Special Conditions, or Requirements
Possession of a valid Pennsylvania driver’s license and reliable means of transportation required.
Must be able to travel locally, out-of-county, and nationally as needed.
This position requires Commonwealth of Pennsylvania Act 33/34 and Federal children’s clearances.
Job Details
$65,000 -$70,000 Annual Salary, medical, dental, vision, generous paid time off, and ongoing training.
Monday – Friday 7.5 hours per day. Flexible hours based on clients' needs.
Where families are empowered, respected, valued and encouraged.
Industry
Individual and Family Services
Company size
11-50 employees
Headquarters
Pittsburgh, Pennsylvania
LinkedIn followers
372
MISSION
Through peer-to-peer support, education, and advocacy, we partner with families of children with behavioral health needs to improve their quality of life.
VALUES
Family Voice: We believe that families are best equipped to advocate for themselves, set their own goals and priorities, and make decisions about their care.
Natural Supports: We believe that families are most successful when they connect with those who have lived experience and extended family and friends.
Strengths-Based Approach: We believe that all families have strengths and assets to be acknowledged and built upon.
Collaboration: We believe that teams of families, natural supports, and service providers can work together collaboratively to meet individual needs.
Persistence: We believe that every family deserves our attention as long as they continue to need and desire our help.
Individualized Attention: We believe that every family is uniquely different and should be treated as such.
Offices: 425 N Craig St, Suite 500, Pittsburgh, Pennsylvania 15213, US · 1600 Pacific Avenue, Suite 10, Natrona Heights, Pennsylvania 15065, US
Where families are empowered, respected, valued and encouraged.
Industry
Individual and Family Services
Company size
11-50 employees
Headquarters
Pittsburgh, Pennsylvania
LinkedIn followers
372
MISSION
Through peer-to-peer support, education, and advocacy, we partner with families of children with behavioral health needs to improve their quality of life.
VALUES
Family Voice: We believe that families are best equipped to advocate for themselves, set their own goals and priorities, and make decisions about their care.
Natural Supports: We believe that families are most successful when they connect with those who have lived experience and extended family and friends.
Strengths-Based Approach: We believe that all families have strengths and assets to be acknowledged and built upon.
Collaboration: We believe that teams of families, natural supports, and service providers can work together collaboratively to meet individual needs.
Persistence: We believe that every family deserves our attention as long as they continue to need and desire our help.
Individualized Attention: We believe that every family is uniquely different and should be treated as such.
Offices: 425 N Craig St, Suite 500, Pittsburgh, Pennsylvania 15213, US · 1600 Pacific Avenue, Suite 10, Natrona Heights, Pennsylvania 15065, US
