Indianapolis, Indiana, United States · On-site
$43/hr–$67/hr
Job Description Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applicati…
Skills: Chromatography, GC, LC, Troubleshooting, Hardware Installation
Windsor, Nova Scotia, Canada · On-site
$17/hr–$29/hr
Job Description BIOVECTRA, now a part of Agilent, is recognized as a leader in the contract development and manufacturing space of active pharmaceutical ingredients specializing in clinical-to-commercial scale production…
Skills: Sanitization, Clean Room Maintenance, Hazardous Materials Handling, Process Sampling, cGMP
Mexico, Chihuahua, Mexico · Remote OK
Job Description The Field Service Engineer is responsible for providing on-site technical support to customers through the installation, implementation, maintenance, troubleshooting, qualification, and repair of Agilent …
Skills: Technical Support, Hardware Installation, Software Troubleshooting, Preventive Maintenance, Network Configuration
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
Job Description Lead the employees in Field Service Engineer and Service Tech Families to ensure successful implementation, installation, repair, calibration and support of customers’ (Agilent and/or non-Agilent) product…
Skills: Field Service Management, Team Leadership, Customer Relationship Management, Financial Metrics, Operational Efficiency
Shanghai, Shanghai, China · Remote OK
Job Description Integrated Business Planning (IBP) brings together forecasting and planning across marketing, sales, finance, procurement, manufacturing, and customer service into a unified process. This integration ensu…
Skills: Predictive Modeling, Machine Learning, Statistical Analysis, Python, R
Windsor, Nova Scotia, Canada · On-site
$24/hr–$42/hr
Job Description Responsible for performing a variety of technical support duties in one or more manufacturing areas, which may involve working with and assisting engineers. Duties may be related to the selection, install…
Skills: Technical Support, Equipment Maintenance, Troubleshooting, Process Optimization, Product Testing
North Kingstown, Rhode Island, United States · On-site
$26/hr–$40/hr
Job Description Dangerous Goods & Logistics Specialist Join Agilent Technologies as a Dangerous Goods & Logistics Specialist at our North Kingstown, Rhode Island manufacturing site. In this hands-on onsite role, you will…
Skills: Dangerous Goods Shipping, Logistics Management, SAP, Hazardous Materials Transportation, International Shipping
Boulder, Colorado, United States · On-site
$82k–$129k/yr
Job Description Agilent’s Advanced Therapeutics Division is a contract development and manufacturing organization providing products and services for our clients that provide medicines for many indications improving heal…
Skills: Cleaning Validation, CQV, cGMP, Method Verification, Risk Assessment
Ciudad de México, Mexico · On-site
Job Description The Sales Assistant supports laboratory equipment leasing initiatives in the Mexican market by developing financing solutions that address customer budgets, regulatory requirements, and operational needs.…
Skills: Leasing Solutions, Financial Analysis, Fiscal Law, Regulatory Compliance, Risk Management
George Town, Penang, Malaysia · On-site
Job DescriptionLeads or coordinates cross-functional technical projects focused on development of new or enhancement of existing products which may include the design of new automation in product manufacturing processes …
Skills: Project Management, Cross-functional Leadership, Budgeting, Resource Planning, Risk Management
Singapore, Singapore · On-site
Job Description We are seeking the potential to join our Global Operations (GO) team. The role entails high-frequency engagements with senior management, and working-level team members, therefore, offers a great opportun…
Skills: Supplier Management, Cost Reduction, NPI Support, Regulatory Compliance, Technical Drawing Interpretation
Maryland, United States · Remote OK
$34/hr–$53/hr
Job Description Every day, Agilent Field Service Engineers help our customers to solve issues that enable scientists to make discoveries that enhance the quality of life. Through our work, we deliver insights and provide…
Skills: Hardware Installation, Software Implementation, Network Configuration, Troubleshooting, Preventive Maintenance
Japan · Remote OK
Job Description Provides pre-sales and/or post-sales consulting to benefit Agilent customers in areas such as product/service order fulfillment processes, customer service requests such as end-to-end order status managem…
Skills: Pre-sales Consulting, Post-sales Consulting, Order Fulfillment, Customer Experience Management, Accounts Receivable
Shanghai, Shanghai, China · Remote OK
Job Description Integrated Business Planning (IBP) brings together forecasting and planning across marketing, sales, finance, procurement, manufacturing, and customer service into a unified process. This integration ensu…
Skills: Predictive Modeling, Machine Learning, Statistical Analysis, Python, R
New Delhi, Delhi, India · On-site
Job Description Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applicati…
Skills: Calendar Management, Travel Coordination, Event Planning, Meeting Logistics, SharePoint Management
George Town, Penang, Malaysia · On-site
Job Description Cost modeling engineer is part of Predictive Cost Modeling team, under Agilent One Procurement Organization. Primary functions are to develop cost models & simulate manufacturing should-cost and perform s…
Skills: Cost Modeling, Should-Cost Analysis, Supply-Market Intelligence, Manufacturing Process Optimization, CAD Software
Frederick, Colorado, United States · On-site
$128k–$200k/yr
Job Description Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applicati…
Skills: Team Leadership, Resource Planning, Technical Troubleshooting, Equipment Maintenance, Instrument Qualification
Hannover, Lower Saxony, Germany · Hybrid
Job Description Customer Support Engineer – Cell Analysis Instrumentation (m/f/d) Region: Norddeutschlandy (bevorzugter Wohnort/Standort: Großraum Hamburg / Hannover / Berlin) Agilent Customer Support Engineers unterstüt…
Skills: Installation, Preventive Maintenance, Troubleshooting, Technical Support, Customer Orientation
Mumbai City, Maharashtra, India · Remote OK
Job Description Role Summary Responsible for managing and growing one or more named accounts or a defined territory by driving both new business acquisition (hunting) and expansion of existing accounts (farming), includi…
Skills: Account Management, Business Acquisition, Strategic Up-selling, Cross-selling, Customer Relationship Management
Chicopee, Massachusetts, United States · On-site
$22/hr–$35/hr
Job Description Responsible for performing a variety of support duties within the manufacturing environment. Work activities are focused on one or more areas of manufacturing operations support: Materials handling, invol…
Skills: Materials Handling, Production Assembly, Testing and Repair, Quality Inspection, ERP Systems
Indianapolis, Indiana, United States • On-site
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Responsible for installing, optimizing, and repairing chromatography hardware and software at customer sites. Provides technical support, preventive maintenance, and training to ensure product performance and customer satisfaction.
Requires 4+ years of experience with GC/LC analytical instrumentation and familiarity with GMP/GLP environments. A degree in chemistry or a related life science field is preferred, along with a valid driver's license for extensive travel.
Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek -- so they can do what they do best: improve the world around us. Information about Agilent is available at www.agilent.com.
As part of our diverse and expert team you will be responsible for supporting our customers with on-site service in the following areas
Installs and optimizes hardware/software/network products and configurations at customer sites
Diagnoses and resolves product performance problems
Performs maintenance and repairs
Ensures customer happiness by advising customers on preventive maintenance and configurations, which may impact product performance
Leverage shown experience to provided limited application support
Proactively responds to potential equipment issues to prevent unplanned interruption of customers business
Deliver fully coordinated solutions, which may include peripherals, communications, operating systems and applications software
Train other field engineers and customers in the solutions
Serves as an internal resource on technical issues and leads product customer concerns Collaborates with Agilent teams such as Support, Sales, Marketing and R&D to provide solutions to customers
May have knowledge of third-party products
May deliver internal technical training and maintenance seminars and workshops for field engineers or customers
May calibrate equipment
May qualify leads
The ideal candidate will reside within the Indianapolis Metro Area. Note: No relocation is offered for this position at this time.
The position requires an active driver's license.
Company Vehicle Program: Either vehicle mileage reimbursement or a company car is eligible for this territory.
Territory: IN, covering IL, WI, MI, KY as needed.
Must consent to participate and meet Agilent-approved customer/vendor credentialing requirements necessary to gain access to customer sites. Requirements may include, but are not limited to, proof of identification, proof of certification to perform the work required, customer health and safety requirements, etc.
Bachelors, Masters or other university degree in chemistry, biochemistry, analytical chemistry or other life science field preferred; may consider a candidate with equivalent combination of education, training and significant experience
4+ years relevant work experience, including familiarity with Agilent and Waters analytical instrumentation; specific experience with GC and/or LC required, dissolution or spectroscopy experience is a plus
Experience with Pharma/Bio-pharma, GMP, GLP environments
Experience with the Agilent solutions is desired but not crucial
Familiarity with other OEM chromatography and mass spectroscopy equipment highly preferred
Familiar with use of hand tools
Demonstration of logical troubleshooting
Ability to tackle high impact problems related to product availability; typically, system/ solution focused
Customer service and solutions oriented
Ability to travel extensively including overnight travel as decided by business needs
A valid driver's license is required for this position
Up to 50% travel may be required
Let’s Bring Great Science to Life.
Agilent customers are finding new ways to treat cancer, ensure food, water, air, and medicine quality and safety, discover new drug treatments, research infectious diseases, and create alternative energy solutions for a greener planet. From start to finish, we have them covered with our vast product solutions and services portfolio. Around the world, Agilent’s people bring innovations, technologies, and services to the forefront of science. Our teams design and manufacture a wide array of advanced analytical, research, and diagnostic solutions and tools for use inside and outside laboratories. Additionally, the unique expertise of Agilent’s CrossLab and technical teams provides valuable insight and support to our customers, helping them fully optimize their laboratories and resources to better focus on what's important: bringing great science to life. In fiscal 2022, Agilent Technologies generated revenue of (US) $6.85 billion.
Offices: 5301 Stevens Creek Boulevard, Santa Clara, CA 95051, US · Produktionsvej 42, Ejby, Capital Region 2600, DK · Hi-Tech City Road, Hyderabad, TS 500081, IN · 1 Yishun Ave 7, Singapore, Singapore 768923, SG · Calle Jose Echegaray, 8, Las Rozas de Madrid, Community of Madrid 28232, ES
Let’s Bring Great Science to Life.
Agilent customers are finding new ways to treat cancer, ensure food, water, air, and medicine quality and safety, discover new drug treatments, research infectious diseases, and create alternative energy solutions for a greener planet. From start to finish, we have them covered with our vast product solutions and services portfolio. Around the world, Agilent’s people bring innovations, technologies, and services to the forefront of science. Our teams design and manufacture a wide array of advanced analytical, research, and diagnostic solutions and tools for use inside and outside laboratories. Additionally, the unique expertise of Agilent’s CrossLab and technical teams provides valuable insight and support to our customers, helping them fully optimize their laboratories and resources to better focus on what's important: bringing great science to life. In fiscal 2022, Agilent Technologies generated revenue of (US) $6.85 billion.
Offices: 5301 Stevens Creek Boulevard, Santa Clara, CA 95051, US · Produktionsvej 42, Ejby, Capital Region 2600, DK · Hi-Tech City Road, Hyderabad, TS 500081, IN · 1 Yishun Ave 7, Singapore, Singapore 768923, SG · Calle Jose Echegaray, 8, Las Rozas de Madrid, Community of Madrid 28232, ES
