About Us: At ADT, we’ve been in the business of helping save lives for more than 145 years. As the number one smart home security provider serving residential and business customers, our people are our most important ass…
Skills: Troubleshooting, Security System Configuration, Fire and Carbon Monoxide Detection, Networking, Access Control
Company Overview: ADT is a leading provider of security and automation solutions for homes and businesses in the United States and Canada. ADT's broad and pioneering set of products and services, including ADT Pulse® int…
Skills: Troubleshooting, Equipment Repair, Blueprint Reading, Electrical Plan Interpretation, Communication Skills
About Us: At ADT, we’ve been in the business of helping save lives for more than 145 years. As the number one smart home security provider serving residential and business customers, our people are our most important ass…
Skills: Troubleshooting, Security System Configuration, Fire and Carbon Monoxide Detection, Networking, Access Control
About Us: At ADT, we’ve been in the business of helping save lives for more than 150 years. As the number one smart home security provider serving residential and business customers, our people are our most important ass…
Skills: Troubleshooting, Configuration, Programming, Fire and Carbon Monoxide Detection, Networking
Maryland Heights, Missouri, United States · On-site
$105k–$150k/yr
Entry level
What you should know about our team: At ADT, our Sales team is at the heart of everything we do. We’re not just selling security systems, we’re helping protect what matters most. Whether it’s a family home or a small bus…
Maryland Heights, Missouri, United States · On-site
$85k–$150k/yr
Entry level
What you should know about our team: At ADT, our Sales team is at the heart of everything we do. We’re not just selling security systems, we’re helping protect what matters most. Whether it’s a family home or a small bus…
Skills: Communication, Creative Problem Solving, Consultative Selling, Lead Generation, Relationship Building
What you should know about our team: At ADT, our Sales team is at the heart of everything we do. We’re not just selling security systems, we’re helping protect what matters most. Whether it’s a family home or a small bus…
Skills: Communication, Creative Problem Solving, Consultative Selling, Lead Generation, Relationship Building
What you should know about our team: At ADT, our Sales team is at the heart of everything we do. We’re not just selling security systems, we’re helping protect what matters most. Whether it’s a family home or a small bus…
What you should know about our team: At ADT, our Sales team is at the heart of everything we do. We’re not just selling security systems, we’re helping protect what matters most. Whether it’s a family home or a small bus…
What you should know about our team: At ADT, our Sales team is at the heart of everything we do. We’re not just selling security systems, we’re helping protect what matters most. Whether it’s a family home or a small bus…
Skills: Sales Presentations, Lead Generation, Customer Relationship Management, Consultative Selling, Problem Solving
What you should know about our team: Our Field Operations team is the hands-on force that brings our smart security solutions to life. From installation and service to troubleshooting and customer education, these team …
Company Overview: At ADT, we’ve been in the business of helping save lives for more than 145 years. As the number one smart home security provider serving residential and business customers, our people are our most impor…
Skills: Troubleshooting, System Configuration, Programming, Fire Detection Servicing, Carbon Monoxide Detection Servicing
City of Syracuse, New York, United States · On-site
$22/hr–$40/hr
Entry level
What you should know about our team: Our Field Operations team is the hands-on force that brings our smart security solutions to life. From installation and service to troubleshooting and customer education, these team m…
Skills: Low-voltage Wiring, System Testing, Troubleshooting, Customer Education, Network Diagnostics
What you should know about our team: Our Field Operations team is the hands-on force that brings our smart security solutions to life. From installation and service to troubleshooting and customer education, these team m…
Skills: Low-voltage Wiring, System Testing, Troubleshooting, Customer Education, Network Diagnostics
What you should know about our team: Our Field Operations team is the hands-on force that brings our smart security solutions to life. From installation and service to troubleshooting and customer education, these team m…
Skills: Low-voltage Wiring, System Testing, Troubleshooting, Customer Education, Network Diagnostics
What you should know about our team: Our Field Operations team is the hands-on force that brings our smart security solutions to life. From installation and service to troubleshooting and customer education, these team …
What you should know about our team: Our Field Operations team is the hands-on force that brings our smart security solutions to life. From installation and service to troubleshooting and customer education, these team …
At ADT, we’ve been in the business of helping save lives for more than 150 years. As the number one smart home security provider serving residential and business customers, our people are our most important asset. Headqu…
Summary: The HCI Platform Analyst is responsible for supporting and operating enterprise hyperconverged infrastructure (HCI) environments across data center and hybrid platforms. This role focuses on day-to-day operation…
Skills: Hyperconverged Infrastructure, VMware ESXi, vCenter, L2 Networking, System Administration
Summary: The Cloud & Citrix Engineer is responsible for designing, engineering, and operating ADT’s Citrix virtual application and desktop platforms across a hybrid infrastructure footprint that includes on‑prem data cen…
Skills: Citrix Virtual Apps and Desktops, NetScaler ADC, Google Cloud Platform, VMware ESXi, Hyperconverged Infrastructure
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Full-time
high school
Medical Insurance, Dental Insurance, Vision Insurance, 401(k) With Employer Matching, Paid Vacation Time, Tuition Reimbursement
Posted 21d ago
~40 hrs/week
Responsibilities
The Residential Service Technician is responsible for troubleshooting, configuring, and repairing security and site automation solutions for customers. This includes servicing fire detection, networking, and access control systems while ensuring proper communication with central monitoring.
Requirements
Candidates must have a high school diploma or GED and at least 2 years of experience installing or repairing ADT or comparable security products. A valid driver's license and the ability to read electrical and building plans are required.
Full job description
About Us:
At ADT, we’ve been in the business of helping save lives for more than 145 years. As the number one smart home security provider serving residential and business customers, our people are our most important asset. Headquartered in Boca Raton, FL and at more than 200 locations across North America, our employees help empower our customers to live more secure and confident lives. Join our team and help us protect what matters most. For more information, visit www.adt.com or follow us on Twitter, LinkedIn, Facebook and Instagram.
ADT is an innovative, culturally diverse company that empowers and inspires its employees. A culture where we are encouraged to bring new ideas to our workplace. As times change, so do we. We drive innovation and continue to evolve as an organization. Our goals are achieved by initiating change, enhancing product lines and building strategic partnerships.
What defines success at ADT?
The Residential Service Technician’s primary functions and responsibilities are that of troubleshooting, configuring, reconstructing and programming existing security and site automation solutions.
What are your key responsibilities?
Services fire and carbon monoxide detection, networking, hosted video solutions, and access control.
Follow and complete required processes of wired/wireless technology and connection procedures.
Test and validate system signals/communication with central monitoring to properly establish service.
A customer service champion, demonstrating the willingness to help our customers fix as well as understand the protection in their home.
Qualifications - External
What are we looking for?
Service experience
Technical aptitude
Strong verbal communication
Customer focused and customer driven mindset
Thrive in the face of uncertainty
Valid driver's license
High School degree or the equivalent
What’s in it for you?
Full benefits on the 1st of the month after 31 days of employment
Casual, yet energetic and engaging work environments
Medical, Dental, Vision, 401(k) with employer matching
Paid vacation time (We all need to recharge)
Tuition reimbursement, employee referral bonuses
A culture of coaching, development and career growth opportunities
Position Summary:
The Residential Service Technician is a troubleshooter and service expert who is responsible for alleviating concerns the customer may have regarding a security system. The Residential Service Technician advises customers and the customer care center of the status of systems and processes inspections.
Locate and alleviate trouble with damaged equipment or wiring.
Readjust equipment, repair or replace inoperative equipment and test for operation.
Read blueprints, building and electrical plans in order to complete equipment repairs.
Prepare trouble order forms to report temporary repairs.
Coordinate inspections and/or installations with police, fire departments, or other appropriate agencies.
Qualifications - External
Education/Certification
High school diploma or GED.
Experience:
Minimum 2 years experience installing and inspecting/repairing ADT or comparable product line.
Skills:
Excellent communication skills.
Able to read building electrical and sprinkler plans as required for clearing equipment trouble
Standing, stooping, lifting ,climbing ,crawling
Valid driver's license required.
Want to learn more about ADT?
Visit us online at www.adt.com or on Facebook.
Related keywords
Smart Home SecurityFire DetectionCarbon Monoxide DetectionHosted Video SolutionsAccess ControlWired TechnologyWireless TechnologyCentral MonitoringElectrical PlansSprinkler PlansTroubleshootingSite Automation
ADT Inc., formerly The ADT Corporation, is an American company that provides residential, small and large business electronic security, fire protection, and other related alarm monitoring services throughout the United States. The corporate head office is located in Boca Raton, Florida.
ADT Inc., formerly The ADT Corporation, is an American company that provides residential, small and large business electronic security, fire protection, and other related alarm monitoring services throughout the United States. The corporate head office is located in Boca Raton, Florida.