Description AdaptHealth Opportunity – Apply Today! About AdaptHealth At AdaptHealth we offer full-service home medical equipment and related services that empower patients to live their best lives – beyond the hospital a…
Royal Pines, North Carolina, United States · On-site
Entry level$3.1B raised
Description AdaptHealth Opportunity – Apply Today! About AdaptHealth At AdaptHealth we offer full-service home medical equipment and related services that empower patients to live their best lives – beyond the hospital a…
Skills: Workflow improvement, Process optimization, Insurance verification, Authorization management, EMR systems
Hendersonville, North Carolina, United States · On-site
Entry level$3.1B raised
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Skills: Medical equipment maintenance, Patient assessment, Patient education, Respiratory equipment support, Home medical equipment setup
Description AdaptHealth Opportunity – Apply Today! About AdaptHealth At AdaptHealth we offer full-service home medical equipment and related services that empower patients to live their best lives – beyond the hospital a…
Description AdaptHealth Opportunity – Apply Today! About AdaptHealth At AdaptHealth we offer full-service home medical equipment and related services that empower patients to live their best lives – beyond the hospital a…
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Description AdaptHealth Opportunity – Apply Today! About AdaptHealth At AdaptHealth we offer full-service home medical equipment and related services that empower patients to live their best lives – beyond the hospital a…
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Description AdaptHealth Opportunity – Apply Today! About AdaptHealth At AdaptHealth we offer full-service home medical equipment and related services that empower patients to live their best lives – beyond the hospital a…
Description AdaptHealth Opportunity – Apply Today! About AdaptHealth At AdaptHealth we offer full-service home medical equipment and related services that empower patients to live their best lives – beyond the hospital a…
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Mid level$3.1B raised
Description AdaptHealth Opportunity – Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives – out of the hospital and in their homes. …
Description AdaptHealth Opportunity – Apply Today! About AdaptHealth At AdaptHealth we offer full-service home medical equipment and related services that empower patients to live their best lives – beyond the hospital a…
Skills: Workflow improvement, Process optimization, Insurance verification, Authorization management, EMR systems
Description AdaptHealth Opportunity – Apply Today! About AdaptHealth At AdaptHealth we offer full-service home medical equipment and related services that empower patients to live their best lives – beyond the hospital a…
Lower Allen Township, Pennsylvania, United States · On-site
Mid level$3.1B raised
Description AdaptHealth Opportunity – Apply Today! About AdaptHealth At AdaptHealth we offer full-service home medical equipment and related services that empower patients to live their best lives – beyond the hospital a…
Skills: Equipment Repair, Patient Care, Medical Terminology, Insurance Verification, HIPAA Compliance
Description AdaptHealth Opportunity – Apply Today! About AdaptHealth At AdaptHealth we offer full-service home medical equipment and related services that empower patients to live their best lives – beyond the hospital a…
Skills: Medical equipment delivery, Patient education, Equipment troubleshooting, Home oxygen systems maintenance, HIPAA compliance
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Description AdaptHealth Opportunity – Apply Today! About Adapt Health At AdaptHealth we offer full-service home medical equipment and related services that empower patients to live their best lives – beyond the hospital …
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Description AdaptHealth Opportunity – Apply Today! About AdaptHealth At AdaptHealth we offer full-service home medical equipment and related services that empower patients to live their best lives – beyond the hospital a…
Description AdaptHealth Opportunity – Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives – out of the hospital and in their homes. …
Description AdaptHealth Opportunity – Apply Today! About AdaptHealth At AdaptHealth we offer full-service home medical equipment and related services that empower patients to live their best lives – beyond the hospital a…
Description AdaptHealth Opportunity – Apply Today! About AdaptHealth At AdaptHealth we offer full-service home medical equipment and related services that empower patients to live their best lives – beyond the hospital a…
Description AdaptHealth Opportunity – Apply Today! About AdaptHealth At AdaptHealth we offer full-service home medical equipment and related services that empower patients to live their best lives – beyond the hospital a…
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Full-time
associate degree, bachelor degree
Posted 5d ago
~40 hrs/week
Responsibilities
The Operations Manager oversees branch operations, including logistics, warehouse management, and the distribution of medical equipment to ensure timely and accurate patient service. They are responsible for maintaining regulatory compliance, managing inventory, and collaborating with leadership to improve patient outcomes and operational efficiency.
Requirements
Candidates must possess at least an associate degree and five years of experience in HME leadership. A valid and unrestricted driver's license is also required for the role.
Full job description
Description
AdaptHealth Opportunity – Apply Today!
About AdaptHealth
At AdaptHealth we offer full-service home medical equipment and related services that empower patients to live their best lives – beyond the hospital and at home.
With supporting locations across the nation, AdaptHealth is the vital link in the healthcare ecosystem that bridges the gap between patients, providers, and high-quality, compassionate care.
If you’re passionate about making a meaningful and lasting difference in the lives of patients, we invite you to explore a career with AdaptHealth.
The Adapt Difference
· Commitment to Our People – Support, Development, and Advancement Opportunities
· Competitive Compensation and Incentives
· Comprehensive Total Rewards & Benefits
· Industry-Leading Care & Innovation
· Responsible Environmental Stewardship
About the Role
Operations Manager
The Manager of Operations oversees the operations performed within a branch. Specifically, providing leadership, guidance, and coordination of services to ensure the distribution of all medical equipment, supplies and services delivered to a patient’s home accurately and on-time. Collaboration with leadership, health systems, hospice partners and key community referral sources to improve patient services. The Manager of Operations may also serve as the site leader in absence of on-site leadership.
Job Duties:
Comply with all current government regulations and professional standards respecting patient care
Participate in educational and professional programs and/or review professional literature on an ongoing basis to maintain knowledge and competency in current and developing techniques, professional standards, and the HME products and services offered by AdaptHealth
Oversees timely and efficient execution of all branch operations including Delivery, Warehouse, Logistics and Respiratory staff (with appropriate clinical supervisory support, as required)
Ensure that the services provided via the branch location are done so in accordance with all federal, state and local laws, rules and regulations, including but not limited to those put forth by: CMS, Department of Health, DOT, FDA, OSHA, and the company’s accreditation organization
Manage logistics team providing daily direction and communication to employees so that orders are routed in a timely, efficient, and knowledgeable manner or exceed productivity and cost per delivery goals
Ensure cost-effectiveness and delivery timeliness through selected method of delivery regarding delivery management throughout organization
Responsible for managing inventory and working collaboratively with the department leaders to ensure that all customers receive their goods and services with a timely, efficient, and clinically safe manner
Control inventory at the branch level. Place purchase orders in accordance with company restocking protocol
Addresses service concerns, identifies trends and reacts accordingly
Work with regional and department leadership to resolve concerns and to improve the patient experience
Responsible for root cause analysis and problem resolution for all operations reviewing trends of customer service failures, determines root cause analysis, and implements appropriate communication / measures for improvements
Maintain rapport with ordering physicians and referral sources. Inform the physicians and pertinent others of the changes in the patient’s condition through visit reports and telephone communication
Conduct consistent communication with regional and departmental leadership throughout organization to review delivery resources to maintain the organizational goals and metrics for patient care, safety, personnel, and maintenance
Works with others to ensure initial and ongoing training occurs regularly with return demonstration and accountability as evidenced by achieving operational and regulatory audit goals.
Assist in resolving patient equipment problems under emergency conditions
Assist with preventative maintenance, required service checks, and patient/environmental assessment on home respiratory equipment during scheduled visits to patients
Other duties as assigned.
Requirements
Minimum Job Qualifications:
An associate degree from an accredited college required, bachelor’s degree preferred
Five (5) years’ experience in the HME leadership is required
Relevant experience in health care, insurance customer services, claims, billing is preferred
Valid and unrestricted driver’s license in the state of residence
Total Rewards & Benefits Program
Comprehensive medical, dental and vision coverage (eligible first of the month following hire)
401(k) with company match
Paid Time Off Plans including 6 paid holidays
Employee Stock Purchase Plan
Paid Parental Bonding Leave
Short and Long-term Disability Insurance
Life and AD&D Insurance
Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
CVS Minute Clinic and Teledoc access
Spousal Advantage Reimbursement Plan
Identity Theft Protection and Legal Plan
*Applicable waiting periods apply
Requirements Disclosure
Company conducted Background Check is required for all roles
Company conducted Motor Vehicle Record Check is required for driving roles
Clinical roles require valid licensure/certification, where applicable
In accordance with Florida law, candidates applying for positions located in Florida are required to undergo background screening through the Florida Care Provider Background Screening Clearinghouse, as applicable. As required, we are providing all applicants with access to the Clearinghouse Education and Awareness website: https://info.flclearinghouse.com
In accordance with California law, candidates applying for positions located in California that require on-site presence at a Home Medical Device Retailer (HMDR) facility must obtain a California Department of Public Health (CDPH) Exemptee License. This license requires completion of state-approved training and a course completion certificate, as HMDR facilities are required to have an Exemptee physically present during all hours of operation in lieu of a pharmacist. Applicants must include proof of required training with their license application or disclose their intent to obtain. More information on the CDPH HMDR program and approved training options can be found here: https://www.cdph.ca.gov/Programs/CEH/DFDCS/Pages/FDBPrograms/HomeMedicalDeviceRetailProgram.aspx.
AdaptHealth is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual’s race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.
Ready to Make an Impact?
If you're passionate about and committed to changing lives, we want to hear from you. Apply today and take the next step in your career with AdaptHealth!
Related keywords
Operations ManagementHMEHome Medical EquipmentLogisticsWarehouseInventory ManagementRegulatory ComplianceCMSOSHAFDADOTRoot Cause AnalysisPatient CareRespiratory EquipmentLeadershipBranch Operations
AdaptHealth is a network of full-service medical equipment companies that use tailored products and services to empower patients to live their best lives – out of the hospital and in their homes.
With more than 670 locations across 47 states, AdaptHealth offers a breadth of clinically focused products and services to help patients with daily activities of life including respiratory health, sleep health, diabetes health, and wellness at home.
AdaptHealth is a network of full-service medical equipment companies that use tailored products and services to empower patients to live their best lives – out of the hospital and in their homes.
With more than 670 locations across 47 states, AdaptHealth offers a breadth of clinically focused products and services to help patients with daily activities of life including respiratory health, sleep health, diabetes health, and wellness at home.