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Jobs at Acuity International (Now Hiring) — 31 open

Acuity International logoAcuity International

Casual Customer Care Specialist I (Rails)

Cape Canaveral, Florida, United States · On-site

Entry level

Our vision aims to empower our clients by actively leveraging our broad range of services. With our global presence, we have career opportunities all across the world which can lead to a unique, exciting and fulfilling c…

Skills: Customer Service, Administrative Support, Scheduling, MS Office Suite, Adobe Acrobat

Acuity International logoAcuity International

Customer Care Specialist I (Rails)

Cape Canaveral, Florida, United States · Hybrid

Entry level

Our vision aims to empower our clients by actively leveraging our broad range of services. With our global presence, we have career opportunities all across the world which can lead to a unique, exciting and fulfilling c…

Skills: Customer Service, Scheduling, MS Office Suite, Adobe Acrobat, HIPAA Compliance

Acuity International logoAcuity International

Provider Network Relations Quality Specialist

Cape Canaveral, Florida, United States · Remote OK

Entry level

Our vision aims to empower our clients by actively leveraging our broad range of services. With our global presence, we have career opportunities all across the world which can lead to a unique, exciting and fulfilling c…

Skills: Provider Relations, Network Management, Customer Service, Quality Assurance, Conflict Resolution

Acuity International logoAcuity International

Program Manager - Notional

District of Columbia, United States · Remote OK

Senior

Our vision aims to empower our clients by actively leveraging our broad range of services. With our global presence, we have career opportunities all across the world which can lead to a unique, exciting and fulfilling c…

Skills: Program Management, Contract Compliance, Government Acquisitions, Air Force Mission Support, Budget Management

Acuity International logoAcuity International

Assistant Program Manager - Notional

District of Columbia, United States · Remote OK

Mid level

Our vision aims to empower our clients by actively leveraging our broad range of services. With our global presence, we have career opportunities all across the world which can lead to a unique, exciting and fulfilling c…

Skills: Program Management, Government Appropriations, Government Acquisitions, Task Order Management, Secret Security Clearance

Acuity International logoAcuity International

Customer Care Specialist I (MRO)

Cape Canaveral, Florida, United States · Hybrid

Entry level

Our vision aims to empower our clients by actively leveraging our broad range of services. With our global presence, we have career opportunities all across the world which can lead to a unique, exciting and fulfilling c…

Skills: Customer Service, MS Office Suite, Adobe Acrobat, Data Organization, Written Communication

Acuity International logoAcuity International

Customer Care Specialist I (FBI)

Cape Canaveral, Florida, United States · Remote OK

Entry level

Our vision aims to empower our clients by actively leveraging our broad range of services. With our global presence, we have career opportunities all across the world which can lead to a unique, exciting and fulfilling c…

Skills: Customer Service, Scheduling, Administrative Support, MS Office Suite, Adobe Acrobat

Acuity International logoAcuity International

Casual Physician - Huntington (USACE)

Huntington, West Virginia, United States · On-site

Senior

Our vision aims to empower our clients by actively leveraging our broad range of services. With our global presence, we have career opportunities all across the world which can lead to a unique, exciting and fulfilling c…

Skills: Medical Surveillance, Occupational Health, Physical Examinations, Medical Determination, Clinical Practice

Acuity International logoAcuity International

Safety Manager (Notional)

Cape Canaveral, Florida, United States · On-site

Mid level

Our vision aims to empower our clients by actively leveraging our broad range of services. With our global presence, we have career opportunities all across the world which can lead to a unique, exciting and fulfilling c…

Skills: Safety Management, Occupational Health, Incident Investigation, Regulatory Compliance, Safety Training

Acuity International logoAcuity International

Quality Control Manager (Design/Renovation) (Notional)

Cape Canaveral, Florida, United States · On-site

Senior+

Our vision aims to empower our clients by actively leveraging our broad range of services. With our global presence, we have career opportunities all across the world which can lead to a unique, exciting and fulfilling c…

Skills: Quality Control Planning, Construction Inspection, Project Management, Regulatory Compliance, Technical Documentation

Acuity International logoAcuity International

Behavioral Health Program Manager - Notional

Phoenix, Arizona, United States · On-site

Senior+

Our vision aims to empower our clients by actively leveraging our broad range of services. With our global presence, we have career opportunities all across the world which can lead to a unique, exciting and fulfilling c…

Skills: Behavioral Health Management, Clinical Oversight, Crisis Intervention, Suicide Prevention, Trauma-Informed Care

Acuity International logoAcuity International

Accounts Payable / Receivable Coordinator

Cape Canaveral, Florida, United States · On-site

Senior

Our vision aims to empower our clients by actively leveraging our broad range of services. With our global presence, we have career opportunities all across the world which can lead to a unique, exciting and fulfilling c…

Skills: Accounts Payable, Accounts Receivable, Data Entry, Invoice Processing, Account Reconciliation

Acuity International logoAcuity International

Medical Review Nurse (USACE)

Cape Canaveral, Florida, United States · On-site

$67k–$70k/yr

Senior

Our vision aims to empower our clients by actively leveraging our broad range of services. With our global presence, we have career opportunities all across the world which can lead to a unique, exciting and fulfilling c…

Skills: Chart Review, Quality Assurance, Communication Skills, Attention to Detail, Medical Knowledge

Acuity International logoAcuity International

Customer Care Specialist I (FBI)

Cape Canaveral, Florida, United States · Hybrid

Entry level

Our vision aims to empower our clients by actively leveraging our broad range of services. With our global presence, we have career opportunities all across the world which can lead to a unique, exciting and fulfilling c…

Skills: Customer Service, Scheduling, Administrative Support, MS Office Suite, Adobe Acrobat

Acuity International logoAcuity International

Casual Customer Care Specialist I (Rails)

Cape Canaveral, Florida, United States · Hybrid

Entry level

Our vision aims to empower our clients by actively leveraging our broad range of services. With our global presence, we have career opportunities all across the world which can lead to a unique, exciting and fulfilling c…

Skills: Customer Service, Scheduling, Administrative Support, MS Office Suite, Adobe Acrobat

Acuity International logoAcuity International

Casual Medical Review Nurse (USSS)

Cape Canaveral, Florida, United States · On-site

$67k–$70k/yr

Senior

Our vision aims to empower our clients by actively leveraging our broad range of services. With our global presence, we have career opportunities all across the world which can lead to a unique, exciting and fulfilling c…

Skills: Chart Review, Case Management, Quality Assurance, Medical Screening, Nursing License

Acuity International logoAcuity International

Senior Construction Cost Specialist

Georgia, United States · Remote OK

Senior+

Our vision aims to empower our clients by actively leveraging our broad range of services. With our global presence, we have career opportunities all across the world which can lead to a unique, exciting and fulfilling c…

Skills: Construction Cost Estimating, Civil Construction, Plumbing Systems, HVAC Systems, Electrical Systems

Acuity International logoAcuity International

Casual Customer Care Specialist I (USSS)

Cape Canaveral, Florida, United States · On-site

Entry level

Our vision aims to empower our clients by actively leveraging our broad range of services. With our global presence, we have career opportunities all across the world which can lead to a unique, exciting and fulfilling c…

Skills: Customer Service, Administrative Support, Scheduling, MS Office Suite, Adobe Acrobat

Acuity International logoAcuity International

Medical Operations Manager (Notional Opportunity)

San Diego, California, United States · On-site

Mid level

Our vision aims to empower our clients by actively leveraging our broad range of services. With our global presence, we have career opportunities all across the world which can lead to a unique, exciting and fulfilling c…

Skills: Personnel Management, Medical Operations, Chart Review, Evacuation Planning, Medevac Protocols

Acuity International logoAcuity International

Registered Nurse - Med/Surg, ER, OR (Notional Opportunity)

San Diego, California, United States · On-site

Mid level

Our vision aims to empower our clients by actively leveraging our broad range of services. With our global presence, we have career opportunities all across the world which can lead to a unique, exciting and fulfilling c…

Skills: Patient Assessment, Care Planning, HIPAA Compliance, Infection Control, Medication Administration

12

Showing 1–20 of 31

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Casual Customer Care Specialist I (Rails)

Acuity International

Cape Canaveral, Florida, United States • On-site

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Entry level

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  • Part-time
  • high school
  • Posted 20h ago
  • ~40 hrs/week

Responsibilities

Provide administrative support and customer service by coordinating medical exams and drug screenings between examinees and network providers. Manage the examination process using supporting software, including scheduling, tracking progress, and recording results for billing.

Requirements

Requires a high school diploma or equivalent and proficiency in MS Office and Adobe Acrobat. Candidates must have customer service experience and the ability to pass a background check and drug screen.

Full job description

Our vision aims to empower our clients by actively leveraging our broad range of services. With our global presence, we have career opportunities all across the world which can lead to a unique, exciting and fulfilling career path. Pick your path today! To see what career opportunities we have available, explore below to find your next career!

Please be aware of employment scams where hackers pose as legitimate companies and recruiters to obtain personal information from job seekers. Please be vigilant and verify the authenticity of any job offers or communications. We will never request sensitive information such as Social Security numbers or bank details during the initial stages of the recruitment process. If you suspect fraudulent activity, contact us directly through our official channels. Stay safe and protect your personal information.



Job Summary:

This casual/part-time position is responsible for providing administrative support and exceptional customer service to all Acuity team members on a medical exam or drug screening program within the Occupational Health Services business unit. Coordinates with examinees and network providers to schedule employment-related examinations. Interacts daily with other Acuity team members and provider network partners. Hours may vary to include weekends.

Whether the position or person is suitable for hybrid work is based on the nature of the job duties, contract, and/or management’s discretion.

Pay is $16.20 per hour

Duties and Responsibilities:

  • Coordinate with examinees and network providers to schedule employment-related examinations.
  • Follow different protocols for each program. Adheres to program specific protocols, processes, and policies.
  • Utilize supporting software to process examinations from scheduling appointments, tracking progress, and recording final status for billing and delivery to the client.
  • Works closely with our medical team, examinees, employers, and contracted facilities to ensure the completion of the examination process.
  • Contact examinees and facilities to schedule requested examinations.
  • Contact providers regarding missing or incomplete examination results.
  • File, scan, and retrieve exam results to include laboratory, medical, and final determinations.
  • Consistently provides professional and gracious customer service.
  • Processes inbound and outbound phone calls, faxes, email, and mail.
  • Handle routine customer inquiries and assess call escalation; redirect calls as needed to the appropriate manager.
  • Meet or exceed established standards on a consistent basis for quality, customer service, productivity, and service level guidelines.
  • Handles all medical and drug screen results compliant to HIPAA standard practices.
  • Other duties as assigned.
  • May participate in interdepartmental project groups or task forces.
  • May assist other departments with routine administrative duties.
  • Performs duties in a safe manner. Follows the corporate safety policy. Participates and supports safety meetings, training, and goals. Ensures safe operating conditions within area of responsibility. Encourages co-workers to work safely. Identifies “close calls” and/or safety concerns to supervisory personnel. Maintains a clean and orderly work area.
  • Assists in active implementation of company initiatives to ensure compliance with OSHA VPP, ISO, JCAHO, AAAHC, and other mandated regulations/standards.
  • May serve on the OSHA VPP, Safety, and Wellness Committees.

Qualifications:

  • High School Diploma or equivalent
  • Customer service experience
  • Able to work a flexible schedule to accommodate work requirements.
  • Computer proficiency in MS Office Suite Apps, Adobe Acrobat, database software, etc. with the ability to toggle between multiple platforms.
  • High level of organization and detail oriented
  • Dependability
  • Good written and oral communication skills
  • Must be able to pass a background check and drug screen.

Preferred Qualifications:

  • 1 year of office experience
  • Experience with medical terminology
  • Call Center Experience

Physical Requirements and Work Conditions:

  • Work is normally performed in a typical interior/office work environment.
  • Work involves sitting and standing for prolonged periods of time.
  • May require bending and lifting up to 15 lbs.

Acuity International is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, age, disability, or protected veteran status.



For OFCCP compliance, the taxable entity associated with this job posting is:

Acuity-CHS, LLC

Related keywords

Occupational Health ServicesHIPAAMedical ExamDrug ScreeningCall CenterAdministrative SupportOSHA VPPISOJCAHOAAAHCCustomer CareMedical Terminology

About Acuity International

LinkedInVisit site

Actions with purpose. Results that matter.

Industry
Professional Services
Company size
1,001-5,000 employees
Headquarters
Reston, Virginia
LinkedIn followers
31,152

Acuity International delivers process- and technology-driven critical services for government and commercial clients, specializing in medical services, occupational health, program & construction management, and environmental remediation. We focus on ensuring mission continuity and stability by addressing complex challenges in the world’s most demanding environments.

Offices: Reston, Virginia, US · 8600 Astronaut Blvd, Cape Canaveral, Florida 32920, US

medical careoccupational healthglobal missionenvironmental remediationconstruction managementprogram managementproject managementmunitions responsesecurity solutionsexam services
View all jobs at Acuity International

About Acuity International

LinkedInVisit site

Actions with purpose. Results that matter.

Industry
Professional Services
Company size
1,001-5,000 employees
Headquarters
Reston, Virginia
LinkedIn followers
31,152

Acuity International delivers process- and technology-driven critical services for government and commercial clients, specializing in medical services, occupational health, program & construction management, and environmental remediation. We focus on ensuring mission continuity and stability by addressing complex challenges in the world’s most demanding environments.

Offices: Reston, Virginia, US · 8600 Astronaut Blvd, Cape Canaveral, Florida 32920, US

medical careoccupational healthglobal missionenvironmental remediationconstruction managementprogram managementproject managementmunitions responsesecurity solutionsexam services
View all jobs at Acuity International

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