Junior Support Professional

Department: Global Mobility and Tax Advisory

Employment Type: Permanent

Location: Leiden, Netherlands

Description

What a typical day looks like...

• Answering phone calls from contacts and clients;
• Managing shared inboxes;
• Preparing correspondence and engagement letters;
• Monitoring deadlines and statutory time limits;
• Requesting and processing Wwft (AML) information via RegLab;
• Accurately processing and maintaining client data;
• Supporting meetings and appointments (preparing meeting rooms, welcoming clients);
• Supporting the onboarding of new colleagues;
• Supporting the offboarding of departing colleagues;
• Assisting with the organisation and execution of events;
• Performing ad hoc tasks as required;
• Liaising with the building manager on facilities matters (issues, maintenance, office supplies);
• Supporting stakeholders during the IT migration project and ongoing IT support

What attributes make someone brilliant in this role…

• A completed relevant MBO or HBO qualification
• 1–2 years of relevant work experience is an advantage, preferably within a professional services organisation
• Willingness to complete a BHV (emergency response) course (or already in possession of a valid certificate)
• Willingness to complete a Wwft (AML) course and keep your knowledge up to date.
• Fluent in Dutch and strong English communication skills, both written and verbal
• Proficient in Microsoft Office (Word, Excel)
• Comfortable working with a CRM system
• Accurate, with the ability to set priorities effectively
• Service‑oriented and customer‑focused;
• Flexible, proactive and resilient under pressure;
• Professional, enthusiastic and representative;
• A true team player who can also work independently;
• You thrive in a dynamic environment that is constantly evolving.