Bengaluru, Karnataka, India · On-site
About Job As an Specialist/Assitant Manager Litigation at ACKO, you will play a crucial role in managing consumer-related legal matters. Your primary responsibility will be overseeing Consumer Forum and Insurance Ombudsm…
Skills: Litigation Management, Consumer Forum Proceedings, Insurance Ombudsman Proceedings, Consumer Protection Act 2019, Insurance Ombudsman Rules 2017
Bengaluru, Karnataka, India · On-site
About Job The Senior Associate - Motor Claims will be working in the ADSC (Assignment Delivery Support Center) garage, where they will be responsible for attending to claims, handling vehicle repair movements, and ensuri…
Skills: Automobile Knowledge, Analytical Skills, Communication Skills, Interpersonal Skills, Problem-Solving
Bengaluru, Karnataka, India · On-site
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Bengaluru, Karnataka, India · On-site
About Job The Senior Associate - Motor Claims will be working in the ADSC (Assignment Delivery Support Center) garage, where they will be responsible for attending to claims, handling vehicle repair movements, and ensuri…
Skills: Automobile Knowledge, Analytical Skills, Communication, Interpersonal Skills, Problem Solving
Bengaluru, Karnataka, India · On-site
About Job The Senior Associate - Motor Claims will be working in the ADSC (Assignment Delivery Support Center) garage, where they will be responsible for attending to claims, handling vehicle repair movements, and ensuri…
Skills: Automobile Knowledge, Analytical Skills, Communication Skills, Interpersonal Skills, Problem Solving
Bengaluru, Karnataka, India · On-site
About Job The Senior Associate - Motor Claims will be working in the ADSC (Assignment Delivery Support Center) garage, where they will be responsible for attending to claims, handling vehicle repair movements, and ensuri…
Skills: Automobile Knowledge, Analytical Skills, Communication, Interpersonal Skills, Problem Solving
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Manage end-to-end consumer-related litigation, specifically focusing on Consumer Forum and Insurance Ombudsman proceedings. Coordinate with panel advocates and internal teams to ensure timely legal filings and compliance with regulatory awards.
Requires an LLB degree and 3–4 years of legal experience within the insurance sector. Must possess strong knowledge of the Consumer Protection Act 2019 and proficiency in MS Excel for MIS reporting.
As an Specialist/Assitant Manager Litigation at ACKO, you will play a crucial role in managing consumer-related legal matters. Your primary responsibility will be overseeing Consumer Forum and Insurance Ombudsman litigation, ensuring compliance with legal mandates and protecting the organization's interests. This position demands a proactive approach to legal proceedings and a commitment to maintaining accurate records of ongoing and resolved cases.
You will collaborate closely with panel advocates, internal stakeholders, and various teams to ensure that responses to legal proceedings are timely and comprehensive. Your role is pivotal in safeguarding ACKO's reputation and ensuring adherence to consumer protection laws and regulations.
A law degree (LLB) from a recognized university in India is essential, with preference for candidates holding an LLM
Enrollment with a State Bar Council is beneficial for professional conduct in legal matters
Proficiency in MS Office, especially MS Excel, is necessary for managing and updating MIS
Minimum of 3–4 years of experience in the insurance sector, focusing on legal and litigation roles
Demonstrated expertise in managing Consumer Forum and Insurance Ombudsman proceedings
Strong understanding of the Consumer Protection Act 2019, Insurance Ombudsman Rules 2017, and relevant IRDAI guidelines
Proficiency in Hindi and English, with the ability to communicate in at least one regional language preferred
Lead the end-to-end management of Consumer Forum litigation, from initial notice receipt to final disposal, ensuring strategic allocation to panel advocates and compliance with orders
Oversee Ombudsman proceedings, including drafting notes, coordinating with teams for document preparation, and attending hearings to ensure compliance with awards
Ensure high-quality submissions by reviewing responses and pleadings from panel advocates, offering strategic guidance and feedback
Monitor case timelines rigorously, ensuring timely submission of all legal filings and tracking adherence to statutory deadlines
Facilitate the settlement of consumer disputes through various forums, aiming for resolution outside of traditional court proceedings when beneficial
Maintain a detailed and accurate MIS of all consumer-related legal cases, tracking their status and compliance outcomes
Collaborate with internal teams such as Claims, Finance, and Legal to gather necessary data and secure approvals for litigation processes
Ensure the timely processing of awarded amounts and related legal fees, maintaining financial compliance
Stay informed about legal amendments and regulatory changes affecting consumer grievances and insurance claims
ACKO is a tech company focused on solving real world problems for consumers: starting with insurance.
ACKO is the protection destination for over 200 million tech-savvy families across India, protecting their families, assets and money. Launched in 2016, we set out to solve real-world problems with technology, starting with insurance and in the process, we’ve meaningfully redefined the category. As a customer-first company, we believe insurance should be simple, fair and hassle-free. That’s why we pioneered the D2C model in India, empowering customers with zero commission, zero paperwork, instant renewals, same-day claim settlements and app-based claim updates. From auto and health insurance to embedded, bite-sized coverages, ACKO is built for the digital age, where protection is just a click away. Backed by top investors like General Atlantic, Multiples Private Equity, Accel, and Amazon, we’ve raised over $450 million, grown at 88% CAGR in four years, served 75+ million customers, and issued ~900 million policies. And we’re just getting started! Check us out at www.acko.com
Offices: #36/5, Hustlehub One East, Somasandrapalya, 27th Main Rd, Sector 2, HSR Layout, Bengaluru, Karnataka 560102, Bangalore, Karnataka 560102, IN · 3rd Floor, F wing, Lotus Corporate Park, Mumbai, Maharashtra 400063, IN
ACKO is a tech company focused on solving real world problems for consumers: starting with insurance.
ACKO is the protection destination for over 200 million tech-savvy families across India, protecting their families, assets and money. Launched in 2016, we set out to solve real-world problems with technology, starting with insurance and in the process, we’ve meaningfully redefined the category. As a customer-first company, we believe insurance should be simple, fair and hassle-free. That’s why we pioneered the D2C model in India, empowering customers with zero commission, zero paperwork, instant renewals, same-day claim settlements and app-based claim updates. From auto and health insurance to embedded, bite-sized coverages, ACKO is built for the digital age, where protection is just a click away. Backed by top investors like General Atlantic, Multiples Private Equity, Accel, and Amazon, we’ve raised over $450 million, grown at 88% CAGR in four years, served 75+ million customers, and issued ~900 million policies. And we’re just getting started! Check us out at www.acko.com
Offices: #36/5, Hustlehub One East, Somasandrapalya, 27th Main Rd, Sector 2, HSR Layout, Bengaluru, Karnataka 560102, Bangalore, Karnataka 560102, IN · 3rd Floor, F wing, Lotus Corporate Park, Mumbai, Maharashtra 400063, IN
