Dublin, Ohio, United States · On-site
$69k–$101k/yr
Drive Your Career Forward with AAA Club Alliance! Are you a natural leader with a knack for maximizing performance and driving results? This is your chance to take the wheel and accelerate your career with AAA Club Allia…
Skills: Automotive repair management, Team leadership, Sales growth, Profitability management, Customer service
Columbus, Ohio, United States · On-site
$69k–$101k/yr
Drive Your Career Forward with AAA Club Alliance! Are you a natural leader with a knack for maximizing performance and driving results? This is your chance to take the wheel and accelerate your career with AAA Club Allia…
Skills: Automotive repair management, Team leadership, Sales growth, Profitability management, Customer service
Dublin, Ohio, United States · On-site
$69k–$101k/yr
Drive Your Career Forward with AAA Club Alliance! Are you a natural leader with a knack for maximizing performance and driving results? This is your chance to take the wheel and accelerate your career with AAA Club Allia…
Skills: Automotive repair management, Team leadership, Sales growth, Profitability management, Customer service
United States · Remote Solely
$18/hr–$24/hr
Full-Service Travel Agent | Work From Home Do you have a passion for travel and helping others create unforgettable experiences? AAA Club Alliance is looking for an experienced Full-Service Travel Agent to join our remot…
Skills: Travel planning, Customer service, Sales, Itinerary creation, GDS
Aurora, Indiana, United States · On-site
$15/hr–$20/hr
Bring Your Sales Expertise to an Exciting Career in Travel! Do you love exploring new places and sharing your experiences? At AAA Club Alliance, we’re looking for enthusiastic, sales-driven individuals who want to help o…
Skills: Sales, Customer service, Communication, Travel booking, Geography
Columbus, Ohio, United States · On-site
$69k–$101k/yr
Drive Your Career Forward with AAA Club Alliance! Are you a natural leader with a knack for maximizing performance and driving results? This is your chance to take the wheel and accelerate your career with AAA Club Allia…
Skills: Automotive repair management, Team leadership, Sales growth, Profitability management, Customer service
Columbus, Ohio, United States · On-site
$69k–$101k/yr
Drive Your Career Forward with AAA Club Alliance! Are you a natural leader with a knack for maximizing performance and driving results? This is your chance to take the wheel and accelerate your career with AAA Club Allia…
Skills: Automotive repair management, Team leadership, Sales growth, Profitability management, Customer service
Columbus, Ohio, United States · On-site
$69k–$101k/yr
Drive Your Career Forward with AAA Club Alliance! Are you a natural leader with a knack for maximizing performance and driving results? This is your chance to take the wheel and accelerate your career with AAA Club Allia…
Skills: Automotive repair management, Team leadership, Sales growth, Profitability management, Customer service
Lexington, Kentucky, United States · On-site
AAA Lexington is seeking full time drivers to join our Roadside Assistance team! Rain or shine, snow or ice, our drivers help our members when they need us most, whether it's changing a flat tire or jumpstarting a car ba…
Skills: Roadside Assistance, Customer Service, Vehicle Maintenance, Tire Changing, Battery Testing
United States · Remote Solely
$16/hr–$21/hr
Travel Sales Associate (Remote) Join AAA Club Alliance as a Full-Time Travel Sales Associate! Do you have a passion for travel and delivering exceptional customer service? AAA Club Alliance is looking for motivated Trave…
Skills: Customer service, Sales, Consultative sales, Travel booking, GDS systems
Columbus, Ohio, United States · On-site
$16/hr–$23/hr
Drive Your Career Forward with AAA Club Alliance! Are you ready to fuel your passion for all things automotive? At AAA Club Alliance, we don’t just fix cars – we keep lives moving. As an Automotive General Service Techni…
Skills: Tire installation, Tire rotation, Oil changes, Fluid services, Belt replacement
Columbus, Ohio, United States · On-site
$16/hr–$23/hr
Drive Your Career Forward with AAA Club Alliance! Are you ready to fuel your passion for all things automotive? At AAA Club Alliance, we don’t just fix cars – we keep lives moving. As an Automotive General Service Techni…
Skills: Automotive maintenance, Tire installation, Tire rotation, Oil changes, Fluid services
Lexington, Kentucky, United States · On-site
AAA Lexington is seeking full time drivers to join our Roadside Assistance team! Rain or shine, snow or ice, our drivers help our members when they need us most, whether it's changing a flat tire or jumpstarting a car ba…
Skills: Roadside Assistance, Customer Service, Vehicle Maintenance, Tire Changing, Battery Testing
Columbus, Ohio, United States · On-site
$16/hr–$20/hr
Join Us Today! Unlock Your Sales Potential at AAA Club Alliance! Are you passionate about delivering exceptional service while driving sales success? Join our team and be part of a dynamic retail environment where every …
Skills: Cash Handling, Sales, Customer Service, Up-selling, Cross-selling
Cincinnati, Ohio, United States · On-site
$23/hr–$32/hr
Drive Your Career Forward with AAA Club Alliance! Are you a skilled Automotive Technician looking to work with a trusted, nationally recognized brand? At AAA Club Alliance, we don’t just fix cars; we keep lives moving. A…
Skills: Automotive Diagnostics, Suspension And Steering Repair, Brake System Repair, ABS And Traction Control, Electrical Systems
Cincinnati, Ohio, United States · On-site
$23/hr–$32/hr
Drive Your Career Forward with AAA Club Alliance! Are you a skilled Automotive Technician looking to work with a trusted, nationally recognized brand? At AAA Club Alliance, we don’t just fix cars; we keep lives moving. A…
Skills: Automotive Diagnostics, Suspension And Steering Repair, Brake System Repair, ABS And Traction Control, Electrical Systems Repair
Wichita, Kansas, United States · On-site
$45k–$70k/yr
Ability to sell through multiple insurance carriers Access to sell to our millions of AAA members for preferred lead generation Company paid incentive trips for top performers Sales focused with a dedicated Customer Serv…
Skills: Insurance Sales, Prospecting, Networking, Customer Relationship Management, Lead Generation
Toledo, Ohio, United States · On-site
$17/hr–$22/hr
Join Us Today! Unlock Your Sales Potential at AAA Club Alliance! Are you passionate about delivering exceptional service while driving sales success? Join our team and be part of a dynamic retail environment where every …
Skills: Sales, Customer Service, Upselling, Cross-selling, Outbound Calling
Cherry Grove, Ohio, United States · On-site
$16/hr–$20/hr
Work That Rewards You, In More Ways Than One Hourly Pay: $16.37 – $20.93. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law. Monthly Incentive Opportu…
Skills: Sales, Communication, Travel planning, Cashiering, Customer service
Columbus, Ohio, United States · On-site
$16/hr–$20/hr
Bring Your Sales Expertise to an Exciting Career in Travel! Do you love exploring new places and sharing your experiences? At AAA Club Alliance, we’re looking for enthusiastic, sales-driven individuals who want to help o…
Skills: Sales, Customer Service, Travel Booking Systems, Geography Knowledge, Communication
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The Automotive Repair Manager is responsible for overseeing all facility operations, including staffing, inventory, and financial performance to drive sales and profitability. They must also foster a culture of accountability, coach team members, and ensure exceptional customer service while maintaining safety and regulatory compliance.
Candidates must have at least 6 years of automotive industry experience and an associate degree or equivalent. Strong leadership skills, financial acumen, and a valid driver's license are required, with ASE Master Technician certification preferred.
Drive Your Career Forward with AAA Club Alliance!
Are you a natural leader with a knack for maximizing performance and driving results? This is your chance to take the wheel and accelerate your career with AAA Club Alliance.
As an Automotive Repair Manager, you'll lead all aspects of facility operations, driving sales growth, profitability, customer satisfaction, and team performance. Leveraging your leadership abilities, business acumen, and automotive expertise, you'll develop high-performing teams, deliver exceptional service experiences, and create a culture of accountability and excellence. This is an opportunity to lead a state-of-the-art automotive facility while making a direct impact on business results and long-term growth.
Location: 6600 Perimeter Loop Rd, Dublin, OH 43017
What We Offer:
The starting base compensation for this position is $69,370 - $101,058/yr. Actual pay will be based on factors such as applicant experience and geographic location.
Schedule: Full-time, 5 days per week. Team members are required to work Saturdays as part of their regular schedule. The workweek includes one scheduled day off during the week and Sundays off. Additional schedule adjustments may be made based on business needs and approved time off.
Career advancement opportunities within AAA’s growing Car Care network.
Your Impact as an Automotive Repair Manager:
Lead all aspects of Car Care Center operations, including staffing, scheduling, inventory management, purchasing, workflow, customer service, and financial performance.
Drive sales attainment, revenue growth, and profitability through effective pricing strategies, promotional initiatives, operational excellence, and customer retention efforts.
Recruit, hire, develop, coach, and evaluate associates while fostering a culture of accountability, teamwork, and continuous improvement.
Identify and coordinate technical, leadership, and sales training opportunities to maintain a highly skilled and customer-focused workforce.
Monitor customer interactions and service quality to ensure exceptional customer experiences while effectively resolving escalated concerns and complaints.
Review repair recommendations, service needs, and estimates with customers as needed, ensuring transparency and trust throughout the repair process.
Develop and manage facility budgets, monitor expenses, and drive performance to achieve annual revenue and net income goals.
Analyze operational, financial, and KPI data to identify opportunities for improvement and ensure business objectives are achieved.
Lead the team in achieving productivity, quality, and customer satisfaction goals while maintaining compliance with company standards and performance expectations.
Build and maintain relationships with local businesses, vendors, and community organizations to generate new business opportunities and strengthen AAA's presence in the market.
Serve as the facility's Health & Safety Officer, ensuring compliance with OSHA, EPA, environmental, and local regulatory requirements.
Collaborate with regional leadership and corporate partners to implement best practices, process improvements, and operational initiatives.
Provide technical guidance and support to associates as needed.
Other duties as assigned.
What You’ll Bring:
Associate degree or equivalent required. A combination of education and relevant experience may be considered in lieu of a degree.
Minimum of 6 years of experience within the automotive industry required.
3 years of prior leadership, management, or supervisory experience preferred.
ASE Master Technician Certification strongly preferred.
Demonstrated success leading teams, driving business performance, and achieving operational goals.
Strong understanding of automotive service operations, workflow management, and customer service best practices.
Ability to analyze financial reports, budgets, and key performance indicators to drive business decisions.
Strong organizational, analytical, problem-solving, and decision-making skills.
Excellent verbal and written communication skills.
Proficiency with Microsoft Office Suite and automotive management software applications.
Ability to work independently while effectively partnering with cross-functional teams and support departments.
Valid driver's license with a minimum of 5 years of driving experience and an acceptable driving record.
Ability to operate automatic and manual transmission passenger vehicles and light-to-medium duty trucks.
Authorized to work in the United States.
Ability to successfully complete all pre-employment screenings, including background and drug screening.
Full time Associates are offered a comprehensive benefits package that includes:
ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.
For more than 100 years, we’ve been helping people get to where they’re going. We were founded on Roadside Assistance, and have progressively expanded our offerings to include insurance, retail, and travel services in order to assist more customers. We’ve created an environment where you can look forward to coming to work and interacting with compassionate people who enjoy what they do and love supporting their team. We’re dedicated to keeping our Associates fulfilled and helping them feel secure. With such a diversity of products and services, our Associates have the opportunity to fulfill customer needs while advancing their own career. AAA Club Alliance received the prestigious Ragan Diversity Award for Allyship in Action in 2021 and in 2023 was a finalist for Ragan’s Corporate Social Responsibility & Diversity Award for our Stepping Up for Hunger campaign. For more information, please visit www.AAA.com/Careers and follow us on social media @AAAClubAlliance.
Offices: 1 River Place, Wilmington, Delaware 19801, US
For more than 100 years, we’ve been helping people get to where they’re going. We were founded on Roadside Assistance, and have progressively expanded our offerings to include insurance, retail, and travel services in order to assist more customers. We’ve created an environment where you can look forward to coming to work and interacting with compassionate people who enjoy what they do and love supporting their team. We’re dedicated to keeping our Associates fulfilled and helping them feel secure. With such a diversity of products and services, our Associates have the opportunity to fulfill customer needs while advancing their own career. AAA Club Alliance received the prestigious Ragan Diversity Award for Allyship in Action in 2021 and in 2023 was a finalist for Ragan’s Corporate Social Responsibility & Diversity Award for our Stepping Up for Hunger campaign. For more information, please visit www.AAA.com/Careers and follow us on social media @AAAClubAlliance.
Offices: 1 River Place, Wilmington, Delaware 19801, US
